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Clarion Hotel The Colony - Plano West

2.5 star property

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Photo gallery for Clarion Hotel The Colony - Plano West

Property amenity
Property amenity
Point of interest
Lobby
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
The current price is $119
includes taxes & fees
Jun 8 - Jun 9

Explore the area

View in a map
4301 Paige Road, The Colony, TX, 75056
  • Place, Hawaiian Falls The Colony
    ‪2 min walk‬
  • Place, Grandscape
    ‪7 min walk‬
  • Place, The Colony Five Star Complex
    ‪10 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Standard Communications Accessible

In-room safe, desk, laptop workspace, blackout drapes

1 King Bed Standard Communications Accessible

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Standard Communication Accessible Roll Shower

In-room safe, desk, laptop workspace, blackout drapes

1 King Standard Communication Accessible Roll Shower

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Standard Mobility Accessible Roll Shower

In-room safe, desk, laptop workspace, blackout drapes

1 King Standard Mobility Accessible Roll Shower

  • Sleeps 2
  • Free WiFi

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About this property

Clarion Hotel The Colony - Plano West

The Colony hotel walkable to Hawaiian Falls The Colony
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Clarion Hotel The Colony - Plano West features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 1324 square feet (123 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and coffee/tea in a common area. Complimentary self parking is available on site.

Clarion Hotel The Colony - Plano West is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 1,324 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 26:
  • Swimming pool
The property will be renovating from August 1 2025 to June 15 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 577 out of 1003 reviews
Rating 8 - Good. 177 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 77 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service
Staff is great! The property is going through a remodel, so it’s a little chaotic during the day. If you’re looking for a better than decent room with a few amenities not available and a awesome room rate I wouldn’t pass it up.
Stayed 1 night in Feb 2026

10/10 Excellent

Kimberly

They did not have a room
Stayed 3 nights in Feb 2026

10/10 Excellent

Julian Ramon

Stayed 2 nights in Feb 2026

10/10 Excellent

kevin

Stayed 1 night in Feb 2026

10/10 Excellent

Greg

Stayed 2 nights in Feb 2026

4/10 Poor

Tendai

Stayed 1 night in Feb 2026

4/10 Poor

Jose

Disliked: Cleanliness, amenities
The place in is in reconstruction, and there's dust trash all over the place plus near zoom to go. Breakfast is just coffee, nothing else, yeah, it has a cupcake in or 2, but no bananas, no nothing chewy bars or nothing which is c*****
Stayed 1 night in Feb 2026

2/10 Terrible

daniela

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
room was dirty, uncomfortable bed, ghetto lobby, no breakfast
Stayed 1 night in Feb 2026

2/10 Terrible

Spencer

Stayed 2 nights in Feb 2026

2/10 Terrible

Spencer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
During booking the site failed to mention the fact that it was under construction.There is furniture all over the place, there is dust everywhere, there is no breakfast other than prepackaged muffins and coffee and they refused to refund our money cuz they said they did in fact mention that it was under construction. The spot to find that info was under "policies"... thats not a policy. That should have been at the beginning where its easily found and not made to feel like they were hiding the fact that its under current construction. Had i known it was, I would have never booked a room there. I would have found somewhere else. The info they left on the site also stated that they would only be doing construction on the weekdays during the hours of 8am-7pm but upon arriving they had a sign which stated they would also be working on sat as well.... also at 8am but ending at 1. We had driven late into the night and arrived about 2am so i was exhausted. They were not helpful when trying to figure out how to resolve the issue. They said since it was in fact listed that it would be under construction that we couldnt get a refund. I sat on the phone for over an hour trying to talk with the 3rd party company that i booked through and was only told that i still wouldnt be able to get a refund. The whole situation is ridiculous and i will NEVER stay at this hotel again, even when its finished being remodeled. Please save yourself the trouble and pick another place to stay.
Stayed 1 night in Feb 2026

4/10 Poor

De'Ericka

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is under major reconstruction and should not be open while doing so. Most of the lobby is closed, there’s debris everywhere in the entryway and lobby, cords were hanging from the ceiling on the second floor… I wish I knew this before booking. It was not a good experience.
Stayed 1 night in Feb 2026

8/10 Good

Michael

Liked: Amenities, property conditions & facilities
Normally don’t give bad reviews but the bathroom still has hair on the floor and walls and the carpet wasn’t vacuumed well.
Stayed 2 nights in Feb 2026

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2026

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Amenities
The front desk staff were excellent, very knowledgable, and friendly. Hotel was under construction so breakfast was non existent and no coffee available the 2nd morning at all. The room was in good condition, comfortable bed and quiet until the outside workers started in the mornings, but we didn't find it to be a problem. Very close to lots of restaurants, waterparks, movie theatres etc
Stayed 2 nights in Feb 2026

10/10 Excellent

Vanessa

Liked: Cleanliness
awesome service
Stayed 1 night in Feb 2026

2/10 Terrible

brittney

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
No amenities and not that nice inside
Stayed 4 nights in Nov 2025

4/10 Poor

Jason

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Bed was hard and mutiple light in the room were broken. Also the have a light that blinks all night long over the bed to tell you the smoke alarm is working. They stated doing heavy furniture moving above us at 8am.
Stayed 2 nights in Feb 2026

8/10 Good

Justin Robert

Stayed 2 nights in Jan 2026

4/10 Poor

Shabreia

Disliked: Cleanliness, amenities, property conditions & facilities
The bed was horrible, I was unaware of the renovations that was taking place when I booked the room so dust was everywhere and I had to deal with the noice of the work that was being done and the heater in the room wasn’t working properly
Stayed 2 nights in Jan 2026

10/10 Excellent

Cecil

Stayed 1 night in Jan 2026

10/10 Excellent

Mohammed

Stayed 1 night in Jan 2026

10/10 Excellent

Peggy

Stayed 2 nights in Jan 2026

10/10 Excellent

Praise

Stayed 1 night in Jan 2026

2/10 Terrible

Brinson

Stayed 1 night in Jan 2026

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities
A little bit of dust and such due to construction but hotel was fantastic. Staff was super helpful. Going to be a beautiful place when they finish the facelift. This hotel worked well for what we had planned.
Stayed 2 nights in Dec 2025