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Clarion Hotel The Colony - Plano West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Hotel The Colony - Plano West

Outdoor pool, sun loungers
Property amenity
In-room safe, desk, laptop workspace, blackout drapes
Point of interest
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pet friendly
  • Air conditioning
  • Laundry

Explore the area

Map
4301 Paige Road, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    5 min walk
  • Wendy's
    4 min walk
  • North Carrollton-Frankford Station
    15 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    19 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Dallas / The Colony

Pool
Breakfast included
Pet friendly
Parking included
4.3 out of 5, Excellent, (1004)
The price is $132
per night
$152 total
includes taxes & fees
Jan 6 - Jan 7
Hyatt Place Dallas / The Colony

About this property

Clarion Hotel The Colony - Plano West

The Colony hotel walkable to Hawaiian Falls The Colony
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Clarion Hotel The Colony - Plano West features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Business-related amenities consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1324 square feet (123 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Complimentary self parking is available on site.

Clarion Hotel The Colony - Plano West is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.99 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 1,324 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.59 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1004 reviews" "
Rating 8 - Good. 197 out of 1004 reviews" "
Rating 6 - Okay. 82 out of 1004 reviews" "
Rating 4 - Poor. 35 out of 1004 reviews" "
Rating 2 - Terrible. 49 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked early check in, late check out. Pool open. Nothing bad to say.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert, Durango

Traveled with partner
Liked: Amenities
The young lady at the front desk who greeted us as we arrived to check in was professional, courteous, efficient & friendly. She was able to check us in early so we could relax for a few hours before out event that evening. She was helpful in providing information about the area around the hotel, the large number of eating establishments of all kinds and the attractions in the area. She also arranged for our breakfast the next morning in the dining area of the lobby. We thoroughly enjoyed our brief stay and would have liked to stay longer. I highly recommend Clarion Hotel the Colony for travelers.
Stayed 1 night in Sep 2024

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
breakfast buffet was a waste of money. I was there at 8AM and the eggs,sausage, gravy were all cold. Biscuits hard as pucks! Definately not worth the price.
Stayed 5 nights in Sep 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anibal

Traveled with partner
Front Desk personnel were very polite and helpful.
Stayed 4 nights in Sep 2024

4/10 Poor

Denice

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
I will never stay at a Clarion hotel again. There are some reasons why I dislike the chain and some reasons for this specific hotel. First, they charge you a $50 incidental fee at check-in. They take the money out of your account before you even get to your room. Most places have a card on file and charge as needed. Then they $6.99 ($12.99 if you don’t request it at check in) for a buffet breakfast that has less options than most free hotel breakfasts. Plus, it was not well stocked or well attended. We had a very nice young lady that checked us in. However, it took 3 tries for us to get into an acceptable room. In the first room we were unable to adjust the room’s temperature, the phone to call front desk to inquire about the thermostat didn’t even have a phone cable plugged into it and the bathroom wasn’t properly stocked with soap to wash our hands with. She quickly gave us a second room but upon just opening the door we could see that both beds were completely unmade, untouched from the last guests. Our third room was clean and acceptable but the back and forth on an injured knee was not pleasant. This was obviously poorly managed housekeeping. There are too many clean, affordable hotels out there that offer free, delicious breakfast and don’t charge for incidentals before you even get to your room, for me to ever stay at a Clarion hotel again.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible to tons of great food options and fun activities.
Stayed 1 night in Sep 2024

6/10 Okay

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants and amenities nice lobby, unfortunately the bar to sit down and relax was closed but I was offered a drink if my husband and I wanted to get one. The king size bed is very firm woke up in pain. One little bottle of shampoo for 2 people.
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus, Los Angeles

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Besnik

Liked: Cleanliness, staff & service, property conditions & facilities
Great Great service
Stayed 3 nights in Sep 2024

10/10 Excellent

Roberto

Stayed 3 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
good workout room
Stayed 3 nights in Sep 2024

4/10 Poor

Becky

Disliked: Staff & service
I will never stay here again the fact that you guys charge $75 for a 1 pound dog is ridiculous most hotels go by per way and the most I’ve ever paid for a dog that weighs 80 pounds is $25
Stayed 2 nights in Sep 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our go to hotel before flying out of Dallas
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 2 nights in Jul 2024

10/10 Excellent

amanda

Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only one working elevator and a strong smell of cheap weed in it. Staff were kind, but I was suprised that the hotel pre-charges a $50 “safety deposit”.
Stayed 1 night in Aug 2024

8/10 Good

Tonya, The Colony

Traveled with family
Liked: Cleanliness, staff & service, amenities
Conveniently located and well kept. Wish the buffet breakfast was complimentary or the kitchen was open to more offerings. Property is under a new name so there are a few maintenance items that need attention. Overall, staff is friendly and rooms are well sized and comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

barbara

It was clean and comfortable
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend fun
Nice hotel, convenient to everywhere we wanted to go!!
Stayed 1 night in Aug 2024

2/10 Terrible

Malik

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024