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Clarion Hotel The Colony - Plano West

2.5 star property

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Photo gallery for Clarion Hotel The Colony - Plano West

Property amenity
Point of interest
Property amenity
Point of interest
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
$81
includes taxes & fees
Mar 1 - Mar 2

Explore the area

View in a map
4301 Paige Road, The Colony, TX, 75056
  • Place, Hawaiian Falls The Colony
    ‪2 min walk‬
  • Place, Grandscape
    ‪7 min walk‬
  • Place, The Colony Five Star Complex
    ‪10 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Clarion Hotel The Colony - Plano West

The Colony hotel walkable to Hawaiian Falls The Colony
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Clarion Hotel The Colony - Plano West features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 1324 square feet (123 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and coffee/tea in a common area. Complimentary self parking is available on site.

Clarion Hotel The Colony - Plano West is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 1,324 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 26:
  • Swimming pool
The property will be renovating from August 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Good atucf
Stayed 2 nights in Jul 2025

10/10 Excellent

jeff r

Stayed 1 night in Oct 2025

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy.
Stayed 3 nights in Oct 2025

8/10 Good

Chukwuma

Liked: Cleanliness, property conditions & facilities

One night stay

Property is being remodeled , really clean and friendly staff. Only negative all night long we were unable to sleep because there was constant banging above us .
Stayed 1 night in Oct 2025

10/10 Excellent

Brinson

Traveled with family
Liked: Cleanliness, room comfort
Staff is great. Hotel is great. However the 1 time out of 40 stays when I had a problem the manager was unresponsive and never answered my email.
Stayed 1 night in Oct 2025

10/10 Excellent

Alagi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very safe and friendly
Stayed 1 night in Oct 2025

6/10 Okay

LASONNA

Traveled with group
Liked: Cleanliness, property conditions & facilities
In my opinion, if you’re going to say breakfast in the morning. It should be some type of breakfast and not just apples and muffins.
Stayed 3 nights in Oct 2025

2/10 Terrible

Shelby

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeep stole makeup out of the bathroom when cleaning room, staff and GM did nothing about it nor was I contacted back. The hotel is under construction, does not look as pictured.
Stayed 4 nights in Oct 2025

10/10 Excellent

Eleesa

Stayed 4 nights in Oct 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had to cancel my stay due to soccer game changes. I notified the hotel 2days in advance. Said I would get a refund then decided to charge me anyway.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was standard clean, smudgy mirror, some lights flicker or do not work. Hotel is currently being renovated. Staff is friendly and attentive. Parking is open and secure. Shop has sufficient stock, beer, and wine.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Great and friendly
Stayed 1 night in Sep 2025

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
The construction was terrible. There was banging and drills and saws going off at 6am on a Saturday. The front desk staff was rude and made multiple wait for an extended amount of time.
Stayed 1 night in Oct 2025

8/10 Good

PRABHURAM

Stayed 1 night in Oct 2025

2/10 Terrible

Michele

Stayed 2 nights in Aug 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great
Stayed 1 night in Sep 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Sep 2025

8/10 Good

Louis

Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No breakfast. Staff don’t smile. Ice machine broke. They emptied the trash but didn’t make the bed
Stayed 2 nights in Sep 2025

10/10 Excellent

Brinson

Stayed 1 night in Sep 2025

2/10 Terrible

Renato

Disliked: Cleanliness, amenities, property conditions & facilities
Under major construction at the time Very loud noise
Stayed 2 nights in Sep 2025

6/10 Okay

Steve

Clean room and nice host
Stayed 1 night in Sep 2025

8/10 Good

She-Ronda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The fact that hotel was in close proximity to the Grandscapes where we had plans at was great for us. The hotel was clean and the accomaded my whole crew and had us all on the same floor. The only thing was that I didnt pay attention the breakfast was available for a fee. Which was onay for my crew because we went out for breakfast.
Stayed 2 nights in Sep 2025