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Clarion Hotel The Colony - Plano West

2.5 star property

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Photo gallery for Clarion Hotel The Colony - Plano West

Terrace/patio
Point of interest
Property amenity
In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Pet friendly
  • Gym
  • Laundry
$82
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
4301 Paige Road, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    ‪2 min walk‬
  • Grandscape
    ‪7 min walk‬
  • The Shops at Legacy
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Clarion Hotel The Colony - Plano West

The Colony hotel walkable to Hawaiian Falls The Colony
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Clarion Hotel The Colony - Plano West features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Business-related amenities consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1324 square feet (123 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Complimentary self parking is available on site.

Clarion Hotel The Colony - Plano West is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.99 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 1,324 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 26:
  • Swimming pool
The property will be renovating from August 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 187 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lois

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible unsanitary

The room was filthy. I could not walk on the floor without having to rewash my feet every time. When i addressed it, it was not addressed. I found other hairs in my room, others pubic hairs in bed and others hair in the bathroom. I canceled the second reservation that was scheduled due to this and they refuse to give any refund. Minimal selection.
Stayed 3 nights in Jun 2025

6/10 Okay

Andrea

Traveled with family
Liked: Staff & service
Family oriented
Stayed 2 nights in May 2025

6/10 Okay

Quinnoria

Traveled with group
Disliked: Property conditions & facilities
Great area! But the room smelled damp
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! From the soft/hard pillow option to the shower! Slept very very good!!
Stayed 1 night in Jun 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Isam

Stayed 1 night in May 2025

10/10 Excellent

Trent

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 2 nights in May 2025

8/10 Good

Daniel

Traveled with family and small children
Liked: Staff & service, amenities
I usually stay at this exact location 3-4x year and, unfortunately, I've noticed a steady decline. Staff is wonderful but facilities are usually "grimey". Meaning: the past few times I've stayed, the bathrooms haven't been that clean, the rooms smelled musty, carpet felt sticky, and you could tell the surfaces had not been wiped very well. Phones have been unplugged and, on this last stay, wasn't even connected. TV wasn't updated so, even though it was an offered selection, YouTube wasn't able to be accessed. Front desk staff is/was amazing like usual but the facilities need to REALLY be looked at.
Stayed 1 night in May 2025

6/10 Okay

Chris

Stayed 1 night in May 2025

6/10 Okay

Cantrece

It was ok
Stayed 2 nights in May 2025

6/10 Okay

marc

Traveled with family
Liked: Cleanliness
The property is a little run down. The shower barely worked and a few lights were out. Beds were comfortable and the room was clean
Stayed 2 nights in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place.. easy access.. Good retail options
Stayed 1 night in May 2025

10/10 Excellent

Ngozi

Stayed 1 night in May 2025

10/10 Excellent

Lindsay

Stayed 4 nights in May 2025

10/10 Excellent

Boyd

Liked: Cleanliness, property conditions & facilities
Great staff and the hotel was quiet and restful.
Stayed 3 nights in May 2025

10/10 Excellent

Tykeshia

Stayed 1 night in May 2025

2/10 Terrible

Lyric

Stayed 1 night in May 2025

8/10 Good

DeAngelo

Stayed 2 nights in May 2025

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities, room comfort
The check in was very crowded and a/c in the room seemed to never cooled down the entire hotel seemed to have a/c problem
Stayed 1 night in May 2025

4/10 Poor

Robert

Low water pressure
Stayed 4 nights in May 2025

6/10 Okay

Cindy

Traveled with family
Disliked: Amenities
Get locations but don’t pay for the breakfast it isn’t worth it
Stayed 2 nights in May 2025

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Staff was nice and accommodating.
Stayed 3 nights in May 2025

8/10 Good

William

Stayed 1 night in Mar 2025