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Clarion Hotel The Colony - Plano West

2.5 star property

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Photo gallery for Clarion Hotel The Colony - Plano West

Relax in style on our outdoor patio, surrounded by lush greenery and comfortable seating.
Two single beds with white linens and a light brown headboard, a desk with a chair, and a flat-screen TV.
Guests can sit and read or work in the cozy seating area, featuring comfortable chairs and a sofa.
Relax by the pool surrounded by lush foliage and lounge chairs.
Relax in style with a large flat-screen TV, comfortable sofas, and a cozy fireplace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
4301 Paige Road, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    ‪2 min walk‬
  • Grandscape
    ‪7 min walk‬
  • The Shops at Legacy
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1003)
$102 nightly
The price was $114
The price is $102 total
includes taxes & fees
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About this property

Clarion Hotel The Colony - Plano West

The Colony hotel walkable to Hawaiian Falls The Colony
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Clarion Hotel The Colony - Plano West features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Business-related amenities consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Complimentary self parking is available on site.

Clarion Hotel The Colony - Plano West is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.99 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1008 reviews
Rating 8 - Good. 196 out of 1008 reviews
Rating 6 - Okay. 103 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 61 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness

Ok but not great!

We called 2 weeks before our check in and was told they accepted cash, we arrived and was told no cash. Not a deal breaker but a little inconvenient. Friday night the young lady at the desk didn't act like she wanted to be there. Same young lady Saturday morning and night as we came in and out and never once acknowledged our presence. Sunday morning my husband went down and asked for 3 plastic forks and was told he couldnt have any sense we didn't buy the breakfast bar. Monday morning check out the gentleman at the desk was super friendly. Hotel was in renovation and the 3rd and 4th floor ice machines were out. Water pressure in the shower was subpar.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and bed were amazing
Stayed 1 night in Apr 2025

6/10 Okay

Courtney

Liked: Staff & service
Disliked: Property conditions & facilities

Older Hotel - it is a Clarion

Quiet centrally located - hotel is in transition breakfast is $12.99 coffee IS NOT free. Water park walking distance, alcoholic beverages are VERY limited and sometimes unavailable
Stayed 12 nights in Apr 2025

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ashlee

Stayed 2 nights in Mar 2025

10/10 Excellent

Pepper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and cozy
Stayed 1 night in Apr 2025

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2025

8/10 Good

John, Oakdale

Liked: Cleanliness, staff & service, property conditions & facilities
Good rates with other hotels close by.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rona

Traveled with family
Stayed 2 nights in Apr 2025

2/10 Terrible

Delfina

Stayed 2 nights in Mar 2025

10/10 Excellent

Isai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service breakfast was good had a bit of everything well cooked
Stayed 3 nights in Mar 2025

10/10 Excellent

YUWEN

Stayed 6 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was kind and patient. it was a quick stay, so not a lot of interaction. Room was nice and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Around a lot of restaurants
Stayed 1 night in Mar 2025

2/10 Terrible

Taylor

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my best friend were doing a small little trip to WorldSprings and wanted to stay in the area so I thought this would be a perfect fit.Upon checking in , the receptionist didn’t speak and I had to fully initiate the conversation. We checked in not even a full hour in: we notice the room is dirty , very dingy . Stains on wall . Toilet wouldn’t flush , stains on bathroom curtains and the final straw was me attempting to call the front desk the phone didn’t work .very disappointed and had to change my travel plans . I went downstairs and asked to check out and also asked for a manager on duty. According to Becca, there was no manager available. He would be in the next morning and only then could my issues and refund be discussed. Very frustrated to spend my money here and no resolution could be resolved. Overall, I didn’t feel safe in the hotel felt very sketchy and just didn’t like the vibe. The pictures are very misleading .
Stayed 1 night in Apr 2025

10/10 Excellent

Delaina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 2 nights in Mar 2025

10/10 Excellent

Jhonnatan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations nice and clean hotel
Stayed 2 nights in Mar 2025

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and relatively clean. I did miss a provided breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and well lit. Lots of cool shopping, eats, and entertainment near
Stayed 3 nights in Mar 2025

10/10 Excellent

jatin raj

Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia, Mesquite

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet peaceful
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christy

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 2 nights in Mar 2025