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Comfort Suites Lewisville

2.5 star property

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Photo gallery for Comfort Suites Lewisville

Check-in/check-out kiosk
Exterior
Premium bedding, Select Comfort beds, desk, blackout drapes
Property amenity
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

Map
755A Vista Ridge Mall Dr., Lewisville, TX, 75067
  • The Vista
    ‪4 min walk‬
  • Grapevine Mills Mall
    ‪8 min drive‬
  • LEGOLAND® Discovery Center
    ‪9 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, Select Comfort beds, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, Select Comfort beds, desk, blackout drapes

Suite, Multiple Beds, Accessible, Non Smoking

  • 399 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, Select Comfort beds, desk, blackout drapes

Suite, Non Smoking

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Premium bedding, Select Comfort beds, desk, blackout drapes

Suite, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, Select Comfort beds, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Lewisville

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1007)
The price is $97
per night
$111 total
includes taxes & fees
Mar 25 - Mar 26
La Quinta Inn & Suites by Wyndham Lewisville

About this property

Comfort Suites Lewisville

Lewisville hotel with free self parking
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
Comfort Suites Lewisville offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Select Comfort beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Lewisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Suites Lewisville is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

This property requires a credit or debit card authorization of USD 50 per stay, or USD 300 per stay in cash. Deposits are payable at check-in.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Vista Ridge Mall
Comfort Suites Vista Ridge Mall Hotel
Comfort Suites Vista Ridge Mall Hotel Lewisville
Comfort Suites Vista Ridge Mall Lewisville
Comfort Suites Lewisville
Lewisville Comfort Suites Vista Ridge Mall Hotel Lewisville
Comfort Suites Lewisville Hotel
Comfort Suites Lewisville Hotel
Comfort Suites Lewisville Lewisville
Comfort Suites Lewisville Hotel Lewisville

Comfort Suites Lewisville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 357 out of 960 reviews
Rating 8 - Good. 298 out of 960 reviews
Rating 6 - Okay. 127 out of 960 reviews
Rating 4 - Poor. 78 out of 960 reviews
Rating 2 - Terrible. 100 out of 960 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Douglas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

TAYLOR

Business traveler
Disliked: Property conditions & facilities
Not clean, not dirty, just ok. Rooms musty and need work. Feels/looks like 1/2 rate construction.
Stayed 6 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down, no bugs
Clunky sounding elevator, door dragged on tile floor, top lock was broken off, toilet seat wasn’t clean, rip at end of sheet, curtains had rips, sun-blocking curtain wasn’t installed but rather was leaning against the wall (hazard for our toddler!), a/c was wasn’t working properly all night, breakfast was included but nobody was refilling items or keeping it clean, stains all over dining room carpet, none of the tables were cleaned off after use, and finally, they required a $50 deposit which I’m afraid they’re going to keep because of the tears that were already present in our room. There were no bugs visible but it’s definitely past its prime and hasn’t had good upkeep. Overpriced for what you get. $140 was too much for this place.
Stayed 1 night in Nov 2024

6/10 Okay

EDUARDO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken bathroom door and smells of drugs
Stayed 1 night in Oct 2024

6/10 Okay

Yoon

Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

4/10 Poor

Christina

Stayed 1 night in Sep 2024

2/10 Terrible

Emily

Traveled with group, Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
They have bed bugs and mold. The hair dryer also did not work and they couldn’t give us a new one.
Stayed 2 nights in Jun 2024

2/10 Terrible

Zhenyu

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC doesn’t work well. The room is humid. Front desk staff doesn’t care about the customer.
Stayed 1 night in Jun 2024

8/10 Good

Kia

Stayed 1 night in Jun 2024

2/10 Terrible

Joseph

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Once I checked into my room I checked right back out. The smell of mildew and mold was overwhelming.
Stayed 1 night in Jun 2024

2/10 Terrible

HYUNGJIN, RIDGEWOOD

Disliked: Cleanliness, staff & service, property conditions & facilities
The rain came into the room and all the carpets in the room got wet and I couldn't sleep. But after that, they only said that there was no room and did nothing, so I checked out in the early morning And they didn't send me deposit money i was claimed and received
Stayed 1 night in May 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely, property was quiet ☀️
Stayed 1 night in May 2024

10/10 Excellent

Jeff

Stayed 1 night in Apr 2024

2/10 Terrible

Johnathan

Stayed 2 nights in May 2024

2/10 Terrible

Jessica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised the property did not have the pool working hot tub or a gym! Specifications I requested when booking ! And still only got $25 credit by Expedia that’s it! I didn’t find out nothing until after I checked in. Very inconvenient
Stayed 1 night in May 2024

2/10 Terrible

Robert

Disliked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Room comfort
Decent stay
The room looked nice, however, there was no comforter on the bed which made it tough to sleep. Staff was nice & friendly.
Stayed 1 night in May 2024

6/10 Okay

Juan

Look for another hotel!!
When I made the reservation a whole month in advance online, I also called the hotel to make sure there was an accessible handicapped walk-in shower. I was told there was and it would be no problem. When we arrived we going to be given a tub/shower combo. I said "no", we had requested a walk-in shower. We were told we had to wait to have it cleaned (it was 5:50p when we arrived)!! We were charged $50 for incidentals upon check-in and told if there was not any at the end of our stay, we'd get that back. In checking our account today (3 days after our return) I find we were charged the whole amount to include the $50!!! I tried calling the hotel and it doesn't even ring!! What's going on!??!! I expect to get my $50 back!!
Stayed 3 nights in Apr 2024

2/10 Terrible

Keisuke

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is dirty and smells bad
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad odor in room
The room smelled and had unpainted joint compound on the walls.
Stayed 1 night in Mar 2024

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was outstanding
Stayed 1 night in Apr 2024

8/10 Good

Teresa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Pool was out of order
Stayed 1 night in Apr 2024

10/10 Excellent

Noellie

Stayed 3 nights in Mar 2024

10/10 Excellent

zaileon

Liked: Cleanliness, staff & service, property conditions & facilities
Was good stay
Stayed 1 night in Mar 2024