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Comfort Suites McKinney - Allen

2.5 star property

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Photo gallery for Comfort Suites McKinney - Allen

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Family Suite | Desk, blackout drapes, iron/ironing board, free WiFi
Suite, 2 Queen Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
1590 N Central Expy, McKinney, TX, 75070
  • Collin College
    ‪11 min walk‬
  • Collin County Courthouse
    ‪3 min drive‬
  • Chestnut Square Historic Village
    ‪5 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪45 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 3
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • 360 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Family Suite

  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

Similar properties

Exterior

BEST WESTERN PLUS McKinney Inn & Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very Good, (1001)
The price is $101
per night
$114 total
includes taxes & fees
Mar 28 - Mar 29
BEST WESTERN PLUS McKinney Inn & Suites

About this property

Comfort Suites McKinney - Allen

McKinney hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Comfort Suites McKinney - Allen offers 63 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Comfort Suites McKinney - Allen features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Comfort Suites McKinney - Allen is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June 15 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel McKinney
Comfort Suites McKinney
Comfort Suites McKiney-Allen Hotel McKinney
Comfort Suites McKiney-Allen Hotel
Comfort Suites McKiney-Allen McKinney
Comfort Suites McKiney-Allen
Comfort Suites McKinney-Allen Hotel
Comfort Suites McKinney-Allen
Comfort Suites Mckinney Allen
Comfort Suites McKinney - Allen Hotel
Comfort Suites McKinney - Allen McKinney
Comfort Suites McKinney - Allen Hotel McKinney

Comfort Suites McKinney - Allen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 297 out of 773 reviews
Rating 8 - Good. 234 out of 773 reviews
Rating 6 - Okay. 106 out of 773 reviews
Rating 4 - Poor. 65 out of 773 reviews
Rating 2 - Terrible. 71 out of 773 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Pariss

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely terrible experience at Comfort Inn in McKinney, TX on the expressway. Shortly after checking into our room, I discovered roaches in the bathroom. Naturally, I was alarmed and immediately brought the issue to the staff’s attention. Instead of addressing the problem, they outright refused to move my family to another room or provide a refund, leaving us stuck in an uncomfortable and unsanitary situation. When I called to follow up, the situation only worsened—I was rudely hung up on. Frustrated, I went to the front desk to try to resolve the issue in person, but to my shock, the staff (Jeanette) member there yelled at me in front of other guests. It was an incredibly humiliating and unprofessional encounter. The combination of unclean accommodations, lack of accountability, and disrespectful treatment by the staff made this one of the worst hotel experiences I’ve ever had. I would strongly advise anyone considering staying here to look elsewhere. This level of service and cleanliness is completely unacceptable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff made our stay wonderful. They were all so nice and helpful!! Our room was nice and clean. The breakfast was really good too!! We would definitely stay here again!!
Stayed 5 nights in Nov 2024

8/10 Good

james e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The fridge in our room was not clean & the floors in the hallways were not vacuumed well. There was trash in the elevator and the trash can in our room had stuff in it when we checked in not to mention there was stuff behind it on the floor besides the fridge. The pictures were all crooked and the bathroom tub area and chalking around it needed a good scrub as it looked like mold was starting to grow. The floors in our room could have definitely used a good sweep as well.
Stayed 4 nights in Oct 2024

2/10 Terrible

Sunni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found roaches in my room, so I switched rooms & there was roaches in that 1 too. And I can’t even get in touch with anyone about a refund!
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

The

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and cozy place.
Stayed 1 night in Oct 2024

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPACIOUS AND CLEAN
Stayed 1 night in Oct 2024

10/10 Excellent

Quiris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Javier

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay again. Place reeked once you walked in.
Stayed 2 nights in Sep 2024

8/10 Good

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

John, Tampa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very quick check in, the room was nice and clean. Desk chair wasn't that great. The bed was very comfortable. I would definitely stay again.
Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities
Very friendly reception, clean rooms, convenient location.
Stayed 4 nights in Oct 2024

2/10 Terrible

Christy

Liked: Staff & service
Disliked: Cleanliness
The room smelt of mold an it was warm.
Stayed 1 night in Oct 2024

10/10 Excellent

Loyda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was great, comfy beds, clean all around..
Stayed 2 nights in Oct 2024

2/10 Terrible

Audrey

Stayed 2 nights in Oct 2024

2/10 Terrible

Faye

Disliked: Staff & service, property conditions & facilities, room comfort
I left a note for housekeeping.
We stayed at the hotel two weeks go and enjoyed the experience, but this week when we checked in, we noticed the bathroom had not been cleaned. The tub is stained and there was a stray washcloth hanging on the shower. We didn’t want to be those customers and we were in our way out to meet friends. So we just stopped by the front desk and informed the manager of the condition and asked him to make sure housekeeping cleaned the bathroom. Saturday morning we left early and returned in the late evening. The bathroom still had not been cleaned. We were exhausted so we just went to sleep. As I was checking out and again complained to the same manager, his response was only that he had left a note for housekeeping. Well. Here’s my note. Never again sir will I give you my hard earned money.
Stayed 2 nights in Oct 2024

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quiet , location is great.
Stayed 2 nights in Oct 2024

2/10 Terrible

Katelynn

Disliked: Cleanliness, staff & service, property conditions & facilities
We found a live roach upon entering our room. After killing that roach, we found roach bait on the wall by the exit door in the room. We found dead bugs on the floors, frame around the bed was filthy, sheets and covers were stained, ripped, etc.. we wanted to check out and find another hotel but every room was booked in McKinney due to the OU/TEXAS football game.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Traveled with family
Liked: Staff & service, room comfort
Wedding 2024
Stayed 2 nights in Oct 2024

6/10 Okay

rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was easy and very nice. However, the room was in obvious need of repair and a deep clean. There appeared to be blood on the wall. The tub was filthy. We stayed for a quick trip and only needed a place to sleep. I guess we shouldn't be surprised about the condition because of the low price.
Stayed 1 night in Oct 2024