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Comfort Suites Plano - Dallas North

2.5 star property

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Photo gallery for Comfort Suites Plano - Dallas North

Exterior
BBQ/picnic area
Indoor pool
Exterior
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Gym
$81
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
2301 E Pres George Bush Hwy, Plano, TX, 75074
  • Place, CityLine
    ‪2 min drive‬
  • Place, ArtCentre of Plano
    ‪4 min drive‬
  • Place, American Airlines Center
    ‪19 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(87 reviews)
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(25 reviews)
  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Plano - Dallas North

Plano hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a hot tub are onsite.
Comfort Suites Plano - Dallas North offers 76 air-conditioned accommodations with coffee/tea makers and bathrobes. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a children's pool and an indoor pool, Comfort Suites Plano - Dallas North provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 400 square feet (36 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a picnic area. Onsite self parking is complimentary. A total renovation of this property was completed in January 2020.

Comfort Suites Plano - Dallas North is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (400 square feet of space)
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Renovated entire property - January 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Plano
Comfort Suites Plano
Comfort Suites Plano East Richardson Hotel
Comfort Suites Richardson Hotel
Comfort Suites Plano East Richardson
Comfort Suites Richardson
Comfort Suites Plano Dallas
Comfort Suites Plano East Richardson
Comfort Suites Plano - Dallas North Hotel
Comfort Suites Plano - Dallas North Plano
Comfort Suites Plano - Dallas North Hotel Plano

Reviews

Comfort Suites Plano - Dallas North Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 451 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 96 out of 1002 reviews
Rating 2 - Terrible. 107 out of 1002 reviews

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Had a pleasant experience from check in to check out. Room was clean, bed was comfortable and bedding looked to be recently updated. Breakfast wasn’t fantastic but ok. If in this area I wouldn’t hesitate to stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Hanif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Joseph

Traveled with family and small children, Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It started so well, they did not say the hot tub was out of service, it was very close to my job, the room was very big, anf the property overall looked clean. We normally spend a bit more on stays but the rating here was high....The rating was off. Dirty comforter, pillow covers had not been changed, trash under bed like empty bottles, beer tabs, lighter, etc. Ants in room, stains and other things in carpet. We went to the pool area and the one person working here followed up in asking of we were using hot tub. I thought he was going to show us how to turn on, he said " something was sticky on one side in the tub but we could enjoy the other side" I was thinking the texture was rough. My grandson's birthday was a few days ago he was wearing his new black swim trunks. When he came out he backside was covered in blue paint. As was our hands feet etc . When i mentioned this to the worker he said it was not new paint but new chemicals they used that is wating the paint...and shrugged it off.. we stood there with open mouths.. I hope it will not ear out skin the same way.. And the wifi is horrible slow. BESIDES IT WAS GRRRRREAT i say with sarcasm
Stayed 1 night in Aug 2025

6/10 Okay

SONIA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great except elevator

Everything was great except the elevator was not working
Stayed 3 nights in Jul 2025

4/10 Poor

Sharon

Disliked: Cleanliness, property conditions & facilities
I would not stay here again because of the odors.
Stayed 1 night in Jul 2025

2/10 Terrible

Jeramie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was pleasant although he didn’t mention broken elevator until after checking in. Looked dated but was neat with a pleasant scent. I did not like being on the 3rd floor with a disabled veteran and then the room had big and small roaches. A few crawled on the bed, bathroom and were in the refrigerator. We did not stay, we checked out immediately.
Stayed 1 night in Jul 2025

10/10 Excellent

Hector

Stayed 7 nights in Jul 2025

2/10 Terrible

Sarah

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Amy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs crawling on walls in room, mold in shower, floors weren’t vacuumed, carpet felt damp. Grease stains on headboard. Shower water smelled like mildew. Person who checked me in barely said a word, said my room number out loud. Water all over lobby hallway floor to elevator/in elevator. Parking lot not well lit- didn’t feel safe. Totally aware that I got what I paid for. Won’t be cheaping-out next time— that’s on me!
Stayed 1 night in Jul 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife saw roaches in the morning
Stayed 1 night in Jul 2025

2/10 Terrible

Jabiulla

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Arjun, who was at reception did not behave well, we asked for the tour of the room first before check in, and he simply refused. the behaviour was rude.
Stayed 1 night in Jul 2025

2/10 Terrible

Oscar

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The beds and floor were clean but in first room there was old pee on the couch, when we let them know, they moved us to another room which was smaller. In that room we bought sandwich fixings and the refrigerator froze everything. We checked the dial and turned it down but it still froze everything. We let them know and the maintenance woman checked it and said she adjusted it but it froze our food again. Also in both rooms the complimentary coffee pot was located in the bathroom, it could have been placed in the room considering there was a desk. Twice after the room was cleaned, they didn't leave us toilet paper or enough towels for 4 people. When they offered the previous room due to issues with the fridge, they said the couch was cleaned but the couch still smelled like old urine. The pool smelled off and looked like it hadn't been swept or cleaned and the bottom of it felt "slimy", the hot tub and the pool were the same temperature. The breakfast was not good. It was either runny scrambled eggs and thin bacon or small cheese omelette with tiny greasy sausages. Half the week the lady didn't put out yogurt or fruit. There was only plain bagels or English muffin, till the weekend they had both. My son spotted a roach in the bathroom one night. If we had the hotel insurance or hadn't paid for the room in advance we would have left. It was just the worst place.
Stayed 8 nights in Jun 2025

2/10 Terrible

Anna

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room appeared to be clean at first glance. Breakfast was standard, but well stocked. However, while sitting up in bed the morning after our stay, I noticed the duvet had something on it. The coverlet had slipped off during the night which exposed the duvet. After turning the lights on, I saw that the entire duvet was disgustingly filthy. It had several large (4” X 6”) dirt spots on it, something caked on it in a couple different places, but the worst part, were the multiple blood stains. I took pictures to inform the front desk and was asked to email them, which I did. I also informed them that the shower has mildew in it. So far, as of 7/6/25, I still have not heard from the hotel. I will not be staying here again.
Stayed 1 night in Jun 2025

6/10 Okay

Timothy

Disliked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Missy

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
the room was very comfortable. hotel is pet friendly. parking is easy and the staff is very cordial
Stayed 3 nights in Jun 2025

8/10 Good

Lindsay

Stayed 7 nights in Jun 2025

2/10 Terrible

Normila

Stayed 1 night in Jun 2025

4/10 Poor

Tacola

Disliked: Cleanliness, property conditions & facilities
Had a 2 night stay during the week . Had a bad water smell coming in the room . Floors felt like they were wet . Bed was comfy .
Stayed 2 nights in Jun 2025

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Govind, Spring

Business traveler
Location was good
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Addy was so nice and helpful!
Stayed 1 night in Jun 2025

8/10 Good

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, early breakfast, comfortable.

Overnight stay, would not walk on floors barefooted, shower curtain was not long enough to keep shower water in the tub, causing water on the floor every time used. Breakfast served at 6:00am always a plus, the area was half full of workers.
Stayed 1 night in Jun 2025