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Comfort Suites The Colony - Plano West

2.5 star property

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Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking included

Explore the area

Map
4796 Memorial Dr, The Colony, TX, 75056
  • The Colony Five Star Complex
    ‪10 min walk‬
  • Hawaiian Falls The Colony
    ‪15 min walk‬
  • Grandscape
    ‪17 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible | Desk, blackout drapes, iron/ironing board, free WiFi

2 Queen Beds, Suite, Nonsmoking, Accessible

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING | Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 2 QUEEN BEDS. NON SMOKING

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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Room

Clarion Hotel The Colony - Plano West

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1004)
The price is $72
per night
$84 total
includes taxes & fees
Mar 9 - Mar 10
Clarion Hotel The Colony - Plano West

About this property

Comfort Suites The Colony - Plano West

The Colony hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Suites The Colony - Plano West features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 540 square feet (49 square meters) include conference space. This business-friendly hotel also offers a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Comfort Suites The Colony - Plano West is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 27 2025 to May 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Comfort Suites The Colony - Plano West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 352 out of 999 reviews
Rating 8 - Good. 263 out of 999 reviews
Rating 6 - Okay. 155 out of 999 reviews
Rating 4 - Poor. 107 out of 999 reviews
Rating 2 - Terrible. 122 out of 999 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jorge

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

ELIBER

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

EUGENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check-in was fast and stress free. Dk was very friendly and assisted the customers before me with speed and with a personal sense of care. The facility was very clean from the time you stepped in through each day of my stay and the aroma scents was very relaxing. Chetan prepared all of the breakfast events during my stay and they were abundant. Equally important, you can see how prideful as well as the care he took in preparing the breakfast dishes which were very timely, satisfying and enjoyable. Will I come again, OF COURSE!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Nov 2024

6/10 Okay

Angiesh Tharmaraj Kavitha

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

Brent

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location. Location is showing wear. Maintenance and upkeep is lacking, carpet in the hallways worn.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cecilia

Liked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

Lonnell

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It's a bed... Wouldn't stay again..
The keys did not work for the room and I had to go back to the counter. The elevator jumped when it started headed down once when we used it. The floor was wavy and I almost rolled my ankle. The couch bed that we paid extra to be in the bigger room for was broken and almost folded back up when laid on.
Stayed 1 night in Nov 2024

8/10 Good

Fernando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Luis

Stayed 1 night in Nov 2024

2/10 Terrible

Nachaat

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

ANTHONY

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Oct 2024

6/10 Okay

Eddrick

Stayed 2 nights in Oct 2024

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed for soccer games. It was conviently located by the fields and resonably priced. The breakfast was a normal hotel breakfast. The one issue was that the carpet on floor of the threshold to our room was frayed and bare to the cement and the hall carpet was bleached from cleaners.
Stayed 3 nights in Oct 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give Comfort Suites a try
The pool at Comfort Suites is usually closed I say that because the last Comfort Inn I stayed was also closed. If that is important call and ask. Now the rest is very good like great location nice and comfortable bed and depending on demand good rates. Breakfast is always decent it is not the continental grab and go type.
Stayed 1 night in Oct 2024

6/10 Okay

Mark, Brossard

Convenient access to Top Golf. Free breakfast is a good perk. Common areas need updating. Reception staff wasn’t easy to understand or particularly welcoming.
Stayed 3 nights in Oct 2024

6/10 Okay

Kelsey

Stayed 1 night in Sep 2024

6/10 Okay

Pat

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Ifeanyi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Bivian

Stayed 2 nights in Oct 2024

4/10 Poor

Tony

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Murtaza

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Ryan

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Area the hotel was in was safe and friendly, great staff, but the place itself was mediocre at best
Stayed 2 nights in Sep 2024