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Comfort Suites The Colony - Plano West

2.5 star property

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Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Hotel entrance with a striking overhang supported by pillars.
Enjoy a convenient dining experience in this well-appointed space, featuring a buffet setup and comfortable seating for meals.
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Parking included
$77
includes taxes & fees
Aug 17 - Aug 18

Explore the area

View in a map
4796 Memorial Dr, The Colony, TX, 75056
  • The Colony Five Star Complex
    ‪8 min walk‬
  • Grandscape
    ‪15 min walk‬
  • Hawaiian Falls The Colony
    ‪17 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

7.6 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible | Desk, blackout drapes, iron/ironing board, free WiFi

2 Queen Beds, Suite, Nonsmoking, Accessible

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

7.0 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING | Desk, blackout drapes, iron/ironing board, free WiFi

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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Relax in style on our outdoor patio, surrounded by lush greenery and comfortable seating.

Clarion Hotel The Colony - Plano West

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1006)
$84 nightly
The price is $84 total
includes taxes & fees
Clarion Hotel The Colony - Plano West

About this property

Comfort Suites The Colony - Plano West

The Colony hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Suites The Colony - Plano West features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 540 square feet (49 square meters) include conference space. This business-friendly hotel also offers a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Comfort Suites The Colony - Plano West is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 27 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Comfort Suites The Colony - Plano West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 353 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 155 out of 1002 reviews
Rating 4 - Poor. 108 out of 1002 reviews
Rating 2 - Terrible. 131 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Comfortable stay and quiet
Stayed 1 night in May 2025

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Adeniyi

Stayed 1 night in Apr 2025

2/10 Terrible

Kaleb

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Very poor condition

Sheets on the bed were dirty. Tv did not work. Remote did not work. Rooms did not have enough lighting. A dog was off the leash walking in the hallway. Drywall was damaged in the stairwell. The curtain in the bathroom was not a proper size so the floor got extremely wet. There was hair from the last person staying there in the tub.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a pleasant stay

We stay in a room with 2 beds and there was big stains on the box spring of some type of fluid. The other room that we got the toilet didnt work and got switched to a different room that had roaches.
Stayed 2 nights in Apr 2025

4/10 Poor

Jonathan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was never anyone at the front desk. I always had to call to get someone to show up the room smelled when I went in and then after taking one shower, there was at least 2 feet of water in the tub that would not drain even the next day, I told them and they didn’t do anything the breakfast was decent and the people were friendly just weren’t very attentive
Stayed 2 nights in Apr 2025

6/10 Okay

Ravi Kiran

Stayed 1 night in Apr 2025

10/10 Excellent

Jesse

Stayed 3 nights in Mar 2025

6/10 Okay

Benjiman

Stayed 2 nights in Apr 2025

10/10 Excellent

Adeniyi

Stayed 1 night in Apr 2025

2/10 Terrible

Zippora

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was smelly and dirty
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Christopher

Stayed 1 night in Apr 2025

8/10 Good

raymond michael

Liked: Cleanliness, staff & service, room comfort
The room is nice. Was disappointed the pool/hottub was closed. The breakfast area was a disater this morning. Good for the value.
Stayed 1 night in Apr 2025

6/10 Okay

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

8/10 Good

Z. Keith, Peosta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are in the middle of anything you could need. Food, entertainment, peace and quiet. There was traffic quite close, but you don't notice due to the location and setting. The TV and its remote could have been better but I wasn't there to watch TV. Hopefully, I'll be back soon. Just move The Colony a wee bit closer to Iowa and I would be back tomorrow.
Stayed 4 nights in Mar 2025

8/10 Good

Henri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good and efficient. Unfortunately, the swimming pool was closed without notice at Expedia (under renovation).
Stayed 2 nights in Feb 2025

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
I love the fact he akways new my name when I called. I loved it. Very personable
Stayed 1 night in Dec 2024

6/10 Okay

Jeshica

Traveled with family
Liked: Staff & service, amenities
It was an old property.
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Sandesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2025

4/10 Poor

Jeremy

Liked: Staff & service
Disliked: Property conditions & facilities

can't judge a book by its cover

you need to read about the hotel before don't just go off the pictures there's no pool there's only a couple channels on the TV that barely work and just it's not what the pictures look like at all just be aware okay other than that the front desk guy was kind of cool he was kind of nice to me other than that yeah just don't let the pictures fool you okay
Stayed 1 night in Feb 2025