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Courtyard by Marriott Dallas Allen at Allen Event Center

3.5 star property

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Photo gallery for Courtyard by Marriott Dallas Allen at Allen Event Center

Lobby
Property amenity
Property amenity
Indoor pool
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
210 E Stacy Rd, Allen, TX, 75002
  • The Village at Allen
    ‪5 min walk‬
  • Allen Event Center
    ‪5 min walk‬
  • Fairview Town Center
    ‪6 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

42-inch LCD TV with satellite channels, TV

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony

  • 284 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Allergy Friendly (pure)

42-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom, Allergy Friendly (pure)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (pure)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Allergy Friendly (pure)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Allergy Friendly (Pure)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Allergy Friendly (Pure)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 730 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites-Dallas Allen

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1001)
The price is $111
per night
$126 total
includes taxes & fees
Feb 25 - Feb 26
Hampton Inn & Suites-Dallas Allen

About this property

Courtyard by Marriott Dallas Allen at Allen Event Center

3.5-star Allen hotel connected to the convention center, steps from Allen Event Center
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Dallas Allen at Allen Event Center offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Courtyard by Marriott Dallas Allen at Allen Event Center features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 15005 square feet (1394 square meters) include conference space. This family-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge).

Courtyard by Marriott Dallas Allen at Allen Event Center has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.1 miles (USD 5 per night)
  • Bus station shuttle (surcharge)
  • Uncovered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15,005 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (38 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Uncovered self parking fee: USD 15 per night (in/out privileges)
  • Offsite parking fee: USD 5 per night (0.1 mi away)
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Dallas Allen John Q. Hammons Center
Courtyard Dallas John Q. Hammons
Courtyard Dallas John Q. Hammons Hotel
Courtyard Dallas John Q. Hammons Hotel Allen Center
Courtyard Dallas Allen John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center
Courtyard Dallas John Q Hammo
Courtyard by Marriott Dallas Allen at Allen Event Center Hotel
Courtyard by Marriott Dallas Allen at Allen Event Center Allen

Courtyard by Marriott Dallas Allen at Allen Event Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 2 nights in Nov 2024

10/10 Excellent

Larry, Sapulpa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Courtyard Dallas Allen at the Event Center, and it was a fantastic experience from start to finish. The hotel exceeded my expectations in every way. The room was spotless, well-appointed, and extremely comfortable – exactly what you want for a relaxing stay. The highlight, though, was the incredible customer service. Joey at the front desk truly went above and beyond, making sure all my needs were met and welcoming me with a warm, professional attitude. It’s rare to find someone so genuinely helpful and attentive, and it made a real difference in my stay. Highly recommend this hotel for anyone looking for excellent accommodations and top-tier service!
Stayed 1 night in Nov 2024

4/10 Poor

Steve

Traveled with group
Disliked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tara

Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for a concert
Stayed 1 night in Nov 2024

2/10 Terrible

Colette

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed. I arrived at 2:20 and when I went to check in, the front desk employee, Donnell, told me there was a $25 early check-in fee if we arrive before 3 PM. I was very surprised about this as I received a text message at 10 AM in the morning that said my room was ready and did not stay that extra charges may apply. I also paid extra for breakfast and they did not give me my vouchers until I went down to ask the next morning. Finally, when I checked out, they assumed I parked on the premises and did not even ask if I was parking there. They went ahead and charged me $15 a night without my consent to park my vehicle on their premises. I actually parked across the street but nobody even asked if I was planning on parking on site.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and close to lots of restaurants
Stayed 1 night in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel. One thing I didn’t like is that thermostat is self regulated and I can’t adjust the temperature of the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Loriann

Stayed 1 night in Oct 2024

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Angelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to event attending. Staff were very attentive to requests. Will definitely stay again when traveling here.
Stayed 3 nights in Oct 2024

8/10 Good

Kaedi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything and wish we were staying longer- EXCEPT THE BED. We’re probably spoiled by the Marriott/Hilton level of bed quality but this was honestly awful. The bedding was clean and soft but we were cold all night because the duvet felt more like a thick sheet. Then we both woke up with next and back pain. We hardly slept tossing and turning. Pillows were good but for $200 a night we hoped to wake up rested. Otherwise we loved every part.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right next to the Credit Union of Texas Event Center. Clean and spacious room. Many shops and restaurants within walking distance. I had a problem with my microwave and the hotel staff replaced it with in 15 minutes.
Stayed 4 nights in Oct 2024

10/10 Excellent

Steve

Stayed 1 night in Oct 2024

6/10 Okay

Hesper

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. Bed was little uncomfortable but I was supposed to have 2 queen beds and they gave me 1 king. They didn’t tell me this so we went up and then had to go back down to the front desk where they said they didn’t have 2 queen to give me. My guest slept in the same bed with me. Disappointing
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jermy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Would definitely stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Kayana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and check in/checkout process was seamless.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sumaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The look and location is great!!
Stayed 1 night in Oct 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place. The only thing is room service is only every other day. Weird
Stayed 3 nights in Sep 2024