Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel

4.0 star property

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Photo gallery for Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel

Indoor pool, outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby
Executive Suite, 1 King Bed, Non Smoking | View from room
Breakfast, lunch and dinner served

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
14315 Midway Rd, Addison, TX, 75001
  • Addison Circle Park
    3 min drive
  • McArthur's
    2 min walk
  • Downtown Carrollton Station
    9 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    24 min drive

Room options

Similar properties

About this property

Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel

4-star Addison hotel close to Galleria Dallas
An indoor pool, an outdoor pool, and a restaurant are available at this hotel. Free self parking, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.
Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel offers 428 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and microwaves can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 32 square feet (3 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. An area shuttle within 3 mi and a shopping center shuttle are complimentary for guests. Complimentary self parking is available on site.

Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
McArthurs Restaurant - This restaurant serves breakfast, lunch, and dinner.
The Atrium Lounge - Onsite lobby lounge.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle available
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 22 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 17 to 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • McArthurs Restaurant
  • The Atrium Lounge

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 32 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 17 to 18 per person
  • Valet parking fee: USD 22 per night
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Dallas Galleria-Addison
Crowne Plaza Dallas Galleria-Addison Hotel
Crowne Plaza Hotel Dallas Galleria-Addison
Dallas Crowne Plaza Hotel
Crowne Plaza Hotel Dallas Near Galleria Addison
Crowne Plaza Dallas Near Galleria Addison
Crowne Plaza Dallas Near Galleria Addison an IHG Hotel
Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel Hotel
Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel Addison

Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 999 reviews" "
Rating 8 - Good. 291 out of 999 reviews" "
Rating 6 - Okay. 159 out of 999 reviews" "
Rating 4 - Poor. 103 out of 999 reviews" "
Rating 2 - Terrible. 91 out of 999 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms
Great place has old world class and large space
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 7 nights in May 2020

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Kimbra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpful and understanding with everything going on with the Coronavirus. The beds in the Executive suite were so great! The hotel is older, but they are beginning renovations so I anticipate the next time we stay to have even more to look forward to.
Stayed 1 night in Mar 2020

8/10 Good

Debbie, Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pretty Hotel and we enjoyed our stay!
Stayed 2 nights in Mar 2020

8/10 Good

B Octavio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower didn’t work right, couldn’t shower one night. Poor service.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Age is showing on this hotel. Phone in room broken had to call for room service from my cell. Toilet paper holder moved over and holes showing where it used to be.
Stayed 1 night in Feb 2020

6/10 Okay

MH

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The hallways and elevators had a heavy and near over peering moldy and musty smell... to the point where you had to try to hold your breath to get to your room. People with allergies need to avoid all together.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. Early and late services like coffee were -0-
Stayed 1 night in Jan 2020

8/10 Good

Kimberly D.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of the staff. Clean and neat. Appreciate the staff
Stayed 1 night in Jan 2020

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

2/10 Terrible

Patricia

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

6/10 Okay

Sheriff

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the breakfast was wonderful.
Stayed 2 nights in Jan 2020

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in every way. Wonderful staff, delicious breakfast and beautiful rooms.
Stayed 4 nights in Dec 2019

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great North Dallas Hotel!
very good Dallas Hotel, Terrific service, good people, terrific rete!
Stayed 4 nights in Dec 2019

6/10 Okay

Sheila, Agra Ok.

Liked: Cleanliness, property conditions & facilities
I did not know upon booking that they charge $18.00 a night for parking a car. We stayed over the 24th and 25th of December and the parking lot was almost empty. Also, if you were planning on having a guest have breakfast with you they will charge them $13.00 for them to park their car!!!! We will not stay there again.
Stayed 2 nights in Dec 2019

8/10 Good

MJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved Club floor room and the club was closed...
Stayed 3 nights in Dec 2019

8/10 Good

Hannah, Connecticut

Business traveler
Liked: Cleanliness, staff & service, amenities
The bed was very comfortable and Dallas was accessible.
Stayed 2 nights in Dec 2019