6/10 Okay
Rosario, Exeter
Oct 24, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon checking in the young female at counter spoke fast and very softly had to keep asking to repeat herself. The room was not very welcoming. Carpeted had a patch that I tripped on, wasn’t expecting carpeting to be repaired at door. The covered chair was very, very dirty didn’t even sit in it. The cabinet and drawers were in disrepair the drawers didn’t close properly. Two of the 3 drawers couldn’t open since middle drawer was broken. So just used my suitcase to keep clothes in. The only positive thing was the bed and pillows were comfortable.
The so called Room Service menu was outdated one place was out of business. Informed front desk that perhaps their HQ should be informed of this. It seemed to me that some of the rooms are rented out for long term housing, as the people next door had plenty of laundry baskets of laundry piled up by their room.
As for me I would not recommend this place nor will I be returning. Don’t rely on the pictures you see on booking sites. Lesson learned.
Rosario
Stayed 6 nights in Oct 2024