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SureStay by Best Western Irving Grapevine DFW North

2.0 star property

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Photo gallery for SureStay by Best Western Irving Grapevine DFW North

In-room safe, desk, iron/ironing board, free cribs/infant beds
Pool
Fitness facility
Exterior
Reception

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
  • Gym
  • Pool
  • Breakfast included
  • Parking available
  • Housekeeping
$80
includes taxes & fees
Nov 13 - Nov 14

Explore the area

View in a map
4325 W John Carpenter Fwy, Irving, TX, 75063
  • Place, Grapevine Mills Mall
    ‪5 min drive‬
  • Place, Great Wolf Lodge Waterpark
    ‪6 min drive‬
  • Place, Gaylord Texan Convention Center
    ‪7 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

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About this property

SureStay by Best Western Irving Grapevine DFW North

Hotel in DFW Freeport
This smoke-free hotel features a fitness center, a business center, and laundry facilities. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands.
SureStay by Best Western Irving Grapevine DFW North offers 134 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

SureStay by Best Western Irving Grapevine DFW North is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 6 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: USD 100 per night
  • 0.52 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 6 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Grapevine
Days Inn Grapevine Hotel
Days Inn Grapevine Hotel Irving Airport North DFW
Days Inn Wyndham Irving Grapevine DFW Airport North Hotel
Days Inn Irving Grapevine Dfw Airport North Hotel Irving
Days Inn Irving Grapevine DFW Airport North Hotel
Days Inn Wyndham Grapevine DFW Airport North Hotel
Days Inn Wyndham Irving Grapevine DFW Airport North
Days Inn Wyndham Grapevine DFW Airport North
Days Inn by Wyndham Irving Grapevine DFW Airport North Hotel
Days Inn by Wyndham Irving Grapevine DFW Airport North Irving

Reviews

SureStay by Best Western Irving Grapevine DFW North Reviews

6.8

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 31 out of 93 reviews
Rating 8 - Good. 21 out of 93 reviews
Rating 6 - Okay. 13 out of 93 reviews
Rating 4 - Poor. 9 out of 93 reviews
Rating 2 - Terrible. 19 out of 93 reviews

Reviews

6/10 Okay

Melissa

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Property conditions & facilities
Great
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Minerva

Liked: Cleanliness, room comfort

More of a Motel type of Hotel.

Airport Transfer was bad, I called ahead to inform my flight would get there at 1am, and told no problem call when you arrive and the 24hr airport shuttle will pick you up. I had to wait an hour in a lonely terminal smelling powerwash detergent. Also, room keys kept getting unprogrammed which was very inconvenient having to go back and forth to get it programmed. Pool should be cleaner, I didn't dare get it, which I really was hoping to use since I work a lot, was looking forward to a little swim. Besides all of this, it was ok, the price should be lower to reflect this service. The room carpet needs cleaning. I don't care for staff that just says ok, and all stays the same. Not going back, too pricey for this type of service. it's also a bit dated, should be cheaper.
Stayed 2 nights in Aug 2025

4/10 Poor

david

Traveled with family
Disliked: Staff & service, property conditions & facilities
Vending was broken, shuttle was free but dirty, nothing nearby, dirty pool, lights in window all night
Stayed 1 night in Aug 2025

2/10 Terrible

Gurdial

Traveled with group, Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid staying here until they remodel. Room service is not good. Linen was stained and dirty. Floor was dirty. Carpet ripped. Sofa in living room stained like somebody peed on it. Kitchen stove not clean. Chair ripped. Phone didn’t work. Terrible and like a 1 star motel. Hyatt should pull its franchise name. It’s ruining the brand image.
Phone broken
Light fixture dirty
Not clean stove top
Stained sofa
Stayed 1 night in Jul 2025

6/10 Okay

Carly

Business traveler
Disliked: Amenities, property conditions & facilities
It was near everything including the airport however it is in an industrial park which I didn't realize. The property was poorly kept and needed significant upgrades. The pictures definitely didnt match the property.
Stayed 3 nights in Jul 2025

8/10 Good

Beth, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent price
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cereal, oatmeal, yogert and drinks.
Stayed 1 night in Aug 2025

10/10 Excellent

sherry, el paso

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

reconverted old motel

Misleading photos. Hotel remodeled the lobby but not the rooms. Smells like mold and humidity and we had a toilet that kept on flushing all night long. We let them know and was not address in our 3+ day stay. The positive reviews are probably from personnel. The rooms actually resemble motel rooms that have one window and one external door to the parking. The lobby bathroom was disgusting, dripping water and the "fix" was a towel.
Stayed 4 nights in Jul 2025

2/10 Terrible

Kenneth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Melanie-Beby

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 start speaks for itself
Stayed 1 night in Jul 2025

8/10 Good

Dal

Stayed 3 nights in Jul 2025

2/10 Terrible

Henslie

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Shante

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and property needs cleaning
Stayed 2 nights in Jul 2025

10/10 Excellent

roshawnda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Monty

Traveled with partner
Liked: Cleanliness, staff & service
Breakfast was pretty weak, cereal, toast and cheap muffins, don’t advertise free breakfast if that’s all you’ve got, say cereal and toast, you’ll lose half your bookings!
Stayed 2 nights in Jul 2025

8/10 Good

Luis

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Needs more furnishing, young man who attended me in thr front was the best part of the hotel, he was very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Sasha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and to the point. Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Nasicea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no places to eat or shop that were near by
Stayed 3 nights in Jul 2025

2/10 Terrible

Virginia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Karen

Disliked: Property conditions & facilities, room comfort

Too tired to find another...

Took elevator, the whole panel (the side with the buttons) just opened up, exposing all the elevator wiring, not safe at all. Room had a smell. No hot water. Called the front desk, no answer. Went to front desk, said they'd be right up, waited about 10 minutes, they didn’t come, called again, they came up, knob was messed up, so got hot water to take a bath, then tub stopper didn’t work. After 12 hrs of flying, was really looking forward to soaking in a tub. Took shower, shower head was horrible, dirty and had the crusties. No water pressure at sink. Toilet would randomly just start running. Mattress was old and freezer part of frig was a block of ice...
Stayed 1 night in Jul 2025