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Element Dallas Downtown East

3.0 star property

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View from property
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet friendly
$153
includes taxes & fees
Dec 19 - Dec 20

Explore the area

View in a map
4005 Gaston Avenue, Dallas, TX, 75246
  • Place, Baylor Medical Center at Dallas
    ‪2 min walk‬
  • Place, Jonsson Hospital
    ‪3 min walk‬
  • Place, Old Deep Ellum Historic District
    ‪13 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.2 out of 10
Wonderful
(62 reviews)
  • 306 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Double Bed, Kitchen

Fridge, microwave, coffee/tea maker

Studio, 1 Double Bed, Kitchen

9.0 out of 10
Wonderful
(4 reviews)
  • 376 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed, Kitchen

Fridge, microwave, coffee/tea maker

Executive Suite, 1 Double Bed, Kitchen

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed (Mobility/Hearing Access, Roll-in Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Double Bed (Mobility/Hearing Access, Roll-in Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 Double Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Double Bed

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About this property

Element Dallas Downtown East

3-star hotel in Old East Dallas
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a conference center, a business center, and conference space. Weekly housekeeping is available.
Element Dallas Downtown East offers 151 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include showers with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Element Dallas Downtown East features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 2025 square feet (188 square meters) include a conference center. This business-friendly hotel also offers a terrace, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Element Dallas Downtown East is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (2,025 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay
  • Destination fee: USD 0.53 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Dallas Downtown East Hotel
Element Dallas East Hotel
Element Dallas East Dallas
Element Dallas Downtown East Hotel
Element Dallas Downtown East Dallas
Element Dallas Downtown East Hotel Dallas
Element Dallas Downtown East a Marriott Hotel

Element Dallas Downtown East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 475 out of 780 reviews
Rating 8 - Good. 178 out of 780 reviews
Rating 6 - Okay. 61 out of 780 reviews
Rating 4 - Poor. 31 out of 780 reviews
Rating 2 - Terrible. 35 out of 780 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Ashley

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Hotel looks nice on the surface, check in staff was a bit rude, breakfast staff had a bad attitude, walls are paper thin and you can hear everything going on around you, shower gets lukewarm at best, parking lot is paid but not protected and there were a couple pretty sketchy people walking through.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pretty good but small

clean facility, maintenance items needed looked at-lighting
Stayed 1 night in Sep 2025

10/10 Excellent

Steven, Cary

Stayed 1 night in Aug 2025

10/10 Excellent

Alyssa

Stayed 1 night in Aug 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Genelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our all time favorite place to stay!! The staff is friendly and helpful and the rooms are amazing!
Stayed 1 night in Aug 2025

8/10 Good

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is trying to please and help. The hotel is well kept but ia dated
Stayed 5 nights in Jul 2025

10/10 Excellent

KATHLEEN, CINCINNATI

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, and room was very clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Inger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Patsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating, helpful at front desk
Stayed 2 nights in Jul 2025

4/10 Poor

Craig

Stayed 1 night in Jul 2025

10/10 Excellent

Stasney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Jul 2025

8/10 Good

Ursula, Porter

Stayed 1 night in Jun 2025

6/10 Okay

Jannet

Stayed 1 night in Jun 2025

10/10 Excellent

Moisés Garcia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful experience. Breakfast was great.
Stayed 5 nights in Jun 2025

8/10 Good

Jaime

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Leslie

Disliked: Staff & service, property conditions & facilities, room comfort
As a frequent traveler familiar with the Westin brand, I had high expectations for my stay at Element by Westin. Unfortunately, the experience fell noticeably short of the standards typically associated with the Westin name. From the outset, it was clear that this property lacks the refinement and attention to detail that one expects from a Westin. While the pricing remains consistent with Westin’s premium positioning, the execution feels more budget-conscious than brand-consistent. The accommodations were underwhelming—despite requesting a king-size bed, I was placed in a cramped room with two smaller beds. This not only diminished comfort but also contributed to a sense of disorganization. The in-room amenities further reinforced this disparity. The absence of basic features such as blackout curtains, combined with subpar shower products, gave the impression of cost-cutting rather than comfort. These elements, while small individually, collectively undermine the guest experience and do not reflect the quality and care associated with the Westin name. Overall, Element by Westin feels like a concept that relies heavily on brand recognition without delivering the substance behind it. The label might say Westin, but the experience does not. For the price point, guests are right to expect more in terms of comfort, quality, and attention to detail.
Stayed 1 night in Jun 2025

10/10 Excellent

Baudilio

Business traveler
Liked: Amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2025

10/10 Excellent

Cheree

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for medical care

Great location to Baylor Scott White medical center!
Stayed 1 night in May 2025

10/10 Excellent

Wilky, Conroe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is close to downtown without all the traffic plenty of parking and really clean
Stayed 1 night in May 2025

10/10 Excellent

Nikki

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
The best place to stay near the hospitals. Super staff!
Stayed 4 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025