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Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

3.5 star property

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Photo gallery for Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Meeting facility
Hallway
Exterior
Reception
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Gym
$142
includes taxes & fees
Aug 26 - Aug 27

Explore the area

View in a map
7600 John Q Hammons Dr, Frisco, TX, 75034
  • Comerica Center
    ‪3 min walk‬
  • Stonebriar Centre Mall
    ‪5 min walk‬
  • Ford Center
    ‪19 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Non Smoking

Presidential Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Presidential Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(57 reviews)
  • 473 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Corner

8.0 out of 10
Very good
(1 review)
  • 730 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

View from room

Premium Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

View from room

Premium Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

View from room

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

View from room

Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, View

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

View from room

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(67 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, View

Suite, 1 King Bed, Balcony | View from room

Suite, 1 King Bed, Balcony, View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, Non Smoking

  • 481 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible, Bathtub

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

View from room

Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(19 reviews)
  • 481 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Premier Suite, 1 Queen Bed, Non Smoking

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking (Roll-in Shower)

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed

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Property amenity

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 1,051 reviews
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About this property

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

3.5-star Frisco hotel connected to the convention center, walkable to Stonebriar Centre Mall
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Full breakfast is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center offers 330 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. 37-inch flat-screen televisions come with premium cable channels and pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is available for a surcharge.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 50 meeting rooms. Event facilities measuring 90000 square feet (8361 square meters) include a conference center. This Art Deco hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Lobby Bar - This lobby lounge specializes in American cuisine and serves lunch and dinner. A children's menu is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 10.95 per 24-hour period)

Parking and transportation

  • Covered self parking on site (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 50 meeting rooms
  • Conference center (90,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.975 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 10.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Dallas-Frisco Hotel Convention Center
Embassy Suites Hotel Convention Center
Embassy Suites Convention Center
Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
Embassy Suites Hilton Dallas Convention Ctr Hotel
Embassy Suites Hilton Dallas Frisco Convention Ctr
Embassy Suites Hilton Dallas Convention Ctr
Embassy Suites Dallas Frisco Hotel Convention Center Spa
Embassy Suites Hilton Dallas Convention Ctr Hotel
Embassy Suites Hilton Dallas Frisco Convention Ctr
Embassy Suites Hilton Dallas Convention Ctr
Embassy Suites by Hilton Dallas Frisco Convention Ctr Spa
Embassy Suites by Hilton Dallas Frisco Convention Ctr Spa
Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
Embassy Suites Dallas Frisco Hotel Convention Center Spa

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 574 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great 👍
Stayed 1 night in May 2025

8/10 Good

Jen

Stayed 4 nights in May 2025

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Weed room/ elevator not working

Our room smelled like weed!!! Beds are hard and not comfortable
Stayed 1 night in May 2025

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do better at cleaning the shower. Also our rooms had the worst pillows flat and lumpy.
Stayed 1 night in May 2025

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Terra, Cleveland Heights

Stayed 3 nights in May 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Madison

Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Property and staff were absolutely amazing
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking cost was not in the booking description. It is $18/night to park on property. BUT that is in a secured parking garage... I dont mind, just would've been nice to know on Expedia when booking. The staff has been very friendly, pool is nice and clean. Room is very clean and comfortable.
Stayed 1 night in May 2025

6/10 Okay

Mackenzie

Disliked: Staff & service
Our stay was okay. The bar was very under staffed for the evening reception they do. Took forever to get a drink. The coffee shop was the same way.
Stayed 1 night in May 2025

4/10 Poor

Patricia

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed overnight for one night for a recent dance competition/convention hosted at the convention center attached to the hotel. I’ve lived in the area since high school and the hotel looks exactly the same. To give some perspective I graduated high school almost 20 years ago. When I tried checking in at the specified time of my email (11:00am), I was told I couldn’t check in until 2:00, which was inconvenient because I had to lug around extra bags at the very crowded convention until I could check in. After a long day at the convention my daughter and I went upstairs to go to bed only to find the side of the carpet on the bed was completely soaked. As in there’s a leak somewhere soaked. I tried calling to let the front desk know, but the phone was broken, so I had to walk down to talk to them which was fine because I requested to move rooms anyway. The staff was friendly and promptly moved me to a different room. So at 10:00pm my daughter and I got our bags and switched rooms (we had been there since 8:30am, so we were tired). Everyone on staff I interacted with was friendly, but the hotel needs a face lift and is in need of some repairs (tv not operating in room, an elevator was out of order, phone not working, etc.) Especially in an area like Frisco that is a majority of new development and a lot of upper middle class residents, I’m surprised they haven’t renovated to stay competitive with other hotels and on par with clientele’s expectations.
Stayed 1 night in May 2025

8/10 Good

Donald

Liked: Staff & service, property conditions & facilities, room comfort

So - So on cleanliness

We have stayed at this hotel before, seems to have a lot of youth events, probably because of attached Center. Not well cleaned because of the high traffic flow of youth and families. We saw food on the carpet for two days -- even after housekeeping carts were positioned at rooms in between the spills. Body wash dispenser in the shower was empty on our first day !!! Really ... Front Desk service is excellent.
Stayed 2 nights in May 2025

8/10 Good

deshea

Business traveler
Liked: Amenities
Breakfast
Stayed 1 night in May 2025

6/10 Okay

Janna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Got charge $38 for checking in early when they had clean rooms. Pretty rediculous, never had that happen before
Stayed 1 night in May 2025

10/10 Excellent

Elia

Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed for the acm award every one was amazing really helpful tony drove us to the event he went through so much for me because im handicapped and to drop and pick us up at the blue handicapped area was such a amazing man. Thank you tony for fighting for me he never gave up. The people atthe star told us to be dropped off there, but the police was giving us a hard time. And it was only for handicapped... that was the only disappointment. But yall have a amazing man in tony... so thank him again for me.
Stayed 1 night in May 2025

10/10 Excellent

Carla

Liked: Property conditions & facilities
People were very accommodating
Stayed 4 nights in Apr 2025

10/10 Excellent

sultan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every think is fantastic the only one think I heard from my room noise all time noise like drill
Stayed 2 nights in May 2025

10/10 Excellent

Erin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our door jammed it took the guy and hour to fix it, I had no caffeine coffee all they had was decaf. The orange juice was watered down, we were told if we leave our room we would not be able to get back in it because the door was broken. The manager was rude when I explained the door situation and and acted like it happened all the time. The bathroom was dirty.
Stayed 2 nights in May 2025

4/10 Poor

Datril

Traveled with family

Unsettling

The breakfast line was so long into the lobby we had to wait at least 45 minutes. I was told it was a conference and they had a certain area to sit in. Yet it was no where to sit for breakfast food wasn’t good. I spent 504 for two nights. The staff was very short and unpleasant at times. I was in town for my bridal shower and I felt uncomfortable. I’m getting married in June and wanted to book with embassy suites for my family through hotels.com yet I am having second thoughts. I wasn’t the
Stayed 2 nights in May 2025