Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

3.5 star property

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Photo gallery for Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Meeting facility
Exterior
Reception
Indoor pool
Suite, 1 King Bed, Balcony | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
7600 John Q Hammons Dr, Frisco, TX, 75034
  • Comerica Center
    ‪3 min walk‬
  • Stonebriar Centre Mall
    ‪5 min walk‬
  • Ford Center
    ‪19 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

  • 484 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 473 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Corner

  • 730 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, View

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Balcony, View

  • Sleeps 4
  • 1 King Bed

Premier Suite, 1 King Bed, Non Smoking

  • 481 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking (Hearing)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

  • 481 sq ft
  • Sleeps 4
  • 1 King Bed

Premier Suite, 1 Queen Bed, Non Smoking

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Roll-in Shower)

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About this property

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

3.5-star Frisco hotel connected to the convention center, walkable to Stonebriar Centre Mall
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Full breakfast is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center offers 330 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Televisions come with premium cable channels and pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is available for a surcharge.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 50 meeting rooms. Event facilities measuring 90000 square feet (8361 square meters) include a conference center. This Art Deco hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Lobby Bar - This lobby lounge specializes in American cuisine and serves lunch and dinner. A children's menu is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 10.95 per 24-hour period)

Parking and transportation

  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 50 meeting rooms
  • Conference center (90,000 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 10.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Dallas-Frisco Hotel Convention Center
Embassy Suites Hotel Convention Center
Embassy Suites Convention Center
Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
Embassy Suites Hilton Dallas Convention Ctr Hotel
Embassy Suites Hilton Dallas Frisco Convention Ctr
Embassy Suites Hilton Dallas Convention Ctr
Embassy Suites Dallas Frisco Hotel Convention Center Spa
Embassy Suites Hilton Dallas Convention Ctr Hotel
Embassy Suites Hilton Dallas Frisco Convention Ctr
Embassy Suites Hilton Dallas Convention Ctr
Embassy Suites by Hilton Dallas Frisco Convention Ctr Spa
Embassy Suites by Hilton Dallas Frisco Convention Ctr Spa
Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
Embassy Suites Dallas Frisco Hotel Convention Center Spa

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 572 out of 1006 reviews
Rating 8 - Good. 208 out of 1006 reviews
Rating 6 - Okay. 110 out of 1006 reviews
Rating 4 - Poor. 57 out of 1006 reviews
Rating 2 - Terrible. 59 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Norma Carolina

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The front desk person terrible customer service
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Traveled with family
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is usually great! We've stay here numerous times This time the room had issues! Only had Lukewarm water for the shower.The GFCI switch at the convenience counter was tripped. It looked like someone had taken a sharp object to try to reset it.Also, the toilet has a slow leak as it ran to refill every few minutes. Other than that the room was great. Comfortable and quiet even though kids were running up and down the halls and elevators.
Stayed 2 nights in Feb 2025

6/10 Okay

Micha

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Overall it’s a good and affordable place to stay. However, the tv did not work and the toilet kept making a bubbling noise all night and was hard to flush. Around 11:30 at night there were people being extremely loud throwing a birthday party in the middle. Thankfully the rooms block out a lot of the sound but I still thought the staff would have told them to be quieter. All of the staff were really nice and helpful!!
Stayed 2 nights in Feb 2025

8/10 Good

Caternia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yhe hotel was very neat and clean and the beds were comfortable! The breakfast wasn't that great. The f Waffles, pancakes and potatoes were not freshly prepared. But the iverall stay was great!! Would def stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Lewis

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendliest I’ve ever seen. Great place
Stayed 1 night in Feb 2025

10/10 Excellent

Celene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elaine

Stayed 1 night in Feb 2025

4/10 Poor

Jeff

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not up to standard

Dirty washcloth with hair in tub pubic hair on toilet seat and toilet. Pair of socks left on bathroom floor. Water in bathtub would not fully shut off so listened to water drip all night.
Stayed 1 night in Feb 2025

10/10 Excellent

Adedayo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. Friendly staff. The complimentary breakfast was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald, Dallas

Stayed 1 night in Feb 2025

10/10 Excellent

Hubert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and service staff is prompt
Stayed 3 nights in Feb 2025

6/10 Okay

Jennifer

Liked: Staff & service

Not the best option in this area, in my opinion

When they advertised the upgrade to the allergy free rooms, I should have known something was up. That something was a horrifyingly strong air freshener/cover up scent in my room. Fortunately, it seemed concentrated in the living area. Unfortunately, I had to walk through it each time I came/went. And I hate to type this because I'm a pet lover and I travel with my pets frequently, but apparently I was also in one of the pet-friendly rooms and it just didn't feel clean. Hairs on the furniture and bedding, etc. Perhaps that's where the cloying air freshener came in to play, too. There was a big convention going on, so perhaps man-hours were more directed to that. But I was less than thrilled with my stay--especially the "clean" bath towel that was damp. And while staff were friendly, there are so many options in this area, I won't be back here.
Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Stayed 1 night in Feb 2025

10/10 Excellent

Deddrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

James

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Sallye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and terrific location!
Stayed 1 night in Feb 2025

6/10 Okay

William Rylan Kenneth

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very dated, needs some upgrades. Excellent location but had many little problems with my stay. Little things like the door not closing on its own because the door frame seemed to have a bow in it. Keys not working because door handles are dated and need to be replaced. Only 2 of the 4 elevators were working one day while we were here and had heard that someone had gotten stuck in one. Overall, not a bad spot but very dated. If this place had a overhaul/upgrade it would be a 5 star hotel in the area.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tramauryia

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was clean staff was friendly, rooms and bathrooms could use updating , tub was peeling . First room we were in we had to be moved because the door was broken ..
Stayed 2 nights in Jan 2025

10/10 Excellent

James, Dallas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there every year. The breakfast bar is to die for. One of the better breakfast vars you will find in a hotel. Convention Center very convenient.
Stayed 2 nights in Nov 2024

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place.
Stayed 1 night in Dec 2024

10/10 Excellent

manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks excelent place

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Staff was all very nice. Appreciated the breakfast and happy hour. Room was comfortable. No complaints whatsoever.
Stayed 3 nights in Jan 2025

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025