Embassy Suites by Hilton Dallas Park Central Area

3.5 star property

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Photo gallery for Embassy Suites by Hilton Dallas Park Central Area

Bar (on property)
Lobby
Lobby
Lobby
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
13131 N Central Expy, Dallas, TX, 75243
  • Medical City Hospital
    ‪2 min drive‬
  • Galleria Dallas
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪9 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

Premium Suite, 2 Double Beds, Non Smoking

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

King, Premium Suite, 1 King Bed, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 2 King Beds

One King Bed, Non-Smoking, Roll In Shower

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Two Doubles

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

One King Bed, Non-Smoking, Accessible

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Two Doubles Suite

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

Basic Room, 1 King Bed, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Dallas Park Central Area

3.5-star hotel in Far North Dallas
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Embassy Suites by Hilton Dallas Park Central Area offers 279 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Premium cable television is provided. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Dallas Park Central Area features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10713 square feet (995 square meters) include conference space. This Dallas hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Riparian Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Riparian Grille

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,713 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay, plus a one-time cleaning fee of USD 250.00 and a deposit of USD 125.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125 per accommodation, per stay plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Dallas Park Central Area
Embassy Suites by Hilton Dallas Park Central Area Hotel
Embassy Suites by Hilton Dallas Park Central Area Dallas
Embassy Suites by Hilton Dallas Park Central Area Hotel Dallas

Embassy Suites by Hilton Dallas Park Central Area Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 374 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 124 out of 1000 reviews
Rating 2 - Terrible. 144 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel, Laredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Mallory

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
I have stayed at this particular hotel 15 times with family over a span of 10 years and this was such a disappointment this time. Upon arrival, we were told we would have to have two separate rooms because they overbooked the room that I chose. This wasn’t that big of a deal and they got us right next to each other. That night we went to the downstairs bar for a drink and the bartender was just plain out rude. I figured he was having a bad night, so I just left it alone. My family the next day went to lunch and we were gone for a few hours. We came back to our room and we were hit with the worst smell of paint. This smell was so pungent that we couldn’t even go in all the way. The smell was coming from the vents. I go downstairs to tell the front desk, and they say they will call maintenance. Instead they called the cleaning service with some air freshener. She couldn’t even walk in the room because of the smell. She then calls maintenance and I waited for an hour waiting on someone to show up, then I finally went downstairs again to ask where maintenance was. This was really irritating because I had kids with me. When maintenance finally arrived, he confirmed the smell and I went back down to ask for new rooms. The front desk attendant said he could replace the one room and that it smelled like that because they painted in the room right under us. I reminded him that this was not our fault and that he should give us two new rooms to be with each other like we intended.
Stayed 2 nights in Jan 2025

8/10 Good

michaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hole reason I chose this place cause the pool being inside and when I called to confirm my reservation I asked about the pool working and heated they said yes and it did NOT work and all I wanted was my 8 year old to be happy on her birthday and swimming and she was not
Stayed 2 nights in Jan 2025

8/10 Good

NATHANIEL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good for a place to stay but the room (when air con turned on), elevator areas, and garage smelled of mildew/mold pretty fiercely.
Stayed 1 night in Jan 2025

2/10 Terrible

Valerie

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The toilet was dirty upon arrival. Room had a leak in the bathroom vent and was surrounded with black mold.
Stayed 2 nights in Jan 2025

4/10 Poor

John

Stayed 1 night in Jan 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
I want to start by saying I would stay again and I probably had one of the best nights of sleep in my life BUT there are a couple of things: 1. It’s getting a little tired and needs some sprucing up-cracked paint, some super old gum in the carpet that’s probably impossible to get out, just little cosmetic things. 2. The toiletries are hysterical-If you watched “Schitt’s Creek” you probably remember the episodes where they referenced “Gel Time” moisturizer…yep, that’s kind of what they’ve got going on at the E.S. It’s like they said “hey, everyone go to your grandmother’s house, collect all of her old hotel toiletries and bring them here!” I highly suggest investing in a legit toiletries company. I did sleep well and the bed was clean and the lights all worked, so it gets a solid 4/5.
Stayed 1 night in Jan 2025

6/10 Okay

Ray

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Aging Beauty needs some help

The hotel is aging, rooms need serious remodeling, they are dirty, paint cracking, old bathrooms etc. the indoor pool was just above freezing so unusable. Breakfast was good and great parking available. The staff is great and nice bar area for evening cocktails. This could be such a great hotel if they gave her a facelift- she needs it!
Stayed 2 nights in Jan 2025

8/10 Good

kimberly:

Traveled with family
Liked: Amenities, property conditions & facilities
In the reviews it states that this is in walking distance to all your needs not true it is right off the highway in a little rough looking neighborhood. If i had to stay longer than what i did i wouldnt have stayed here. Staff was welcoming though. They did have breakfast there but we didnt have time to taste it.
Stayed 2 nights in Jan 2025

6/10 Okay

Jesse

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Photos aren’t the real deal.

When we got into room there was a huge stain on carpet and the restroom was filthy. The beds had dirt and debris on it which was very gross.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaclyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Meshia

Liked: Room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Jinho

Stayed 3 nights in Jan 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was a great option.
Stayed 2 nights in Dec 2024

8/10 Good

Kenneth, Gatesville

Business traveler
Liked: Staff & service, amenities
typical embassy with nice facility and excellent dining but entire building had an odor of mold or something. it was clean but room just showed signs of being old and kind of outdated. but served its purpose for what i needed and will be staying here again next week.
Stayed 4 nights in Jan 2025

2/10 Terrible

Robert

Stayed 1 night in Jan 2025

2/10 Terrible

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Jan 2025

2/10 Terrible

Samuel

Disliked: Cleanliness, property conditions & facilities
Leakage from rooftop and flooding from parking garage
Stayed 1 night in Jan 2025

8/10 Good

Theresa

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Thoughts

Rather upset that pool was ice cold. We specifically come your place instead of comfort suites because of pool and breakfast but no working indoor pool was very disappointing and no spa and your sign said you had one, outdated? Manager special maybe should go to 730 instead of just 7
Stayed 2 nights in Jan 2025

4/10 Poor

Janet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Poor stay

Our room was not clean. The bathroom was dirty. The remote control didn’t work. We didn’t have sheets for the pullout sofa. I would not recommend this hotel to anyone. The water was running through the walls cause the pipes were there. It was like Niagara Falls wasn’t a pleasant stay.
Stayed 1 night in Jan 2025

8/10 Good

Lisa, Sacshe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice
Stayed 3 nights in Jan 2025

10/10 Excellent

SHARON

Stayed 2 nights in Jan 2025

10/10 Excellent

Dicky

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No parking
Stayed 1 night in Dec 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024