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Embassy Suites by Hilton Dallas Park Central Area

3.5 star property

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Photo gallery for Embassy Suites by Hilton Dallas Park Central Area

Bar (on property)
Exterior
Lobby
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
13131 N Central Expy, Dallas, TX, 75243
  • Galleria Dallas
    ‪4 min drive‬
  • NorthPark Center
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Suite, 2 Double Beds, Non Smoking

50-inch TV with cable channels

Premium Suite, 2 Double Beds, Non Smoking

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

50-inch TV with cable channels

King, Premium Suite, 1 King Bed, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, in-room safe, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Roll In Shower

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

50-inch TV with cable channels

Suite, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

50-inch TV with cable channels

Suite, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Two Doubles

Premium bedding, in-room safe, laptop workspace, blackout drapes

Executive Two Doubles

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Doubles Suite

50-inch TV with cable channels

Two Doubles Suite

  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, Accessible, Non Smoking

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Dallas/Park Central

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.8 out of 5, Good, (1010)
$178 nightly
The price is $178 total
includes taxes & fees
Hyatt Place Dallas/Park Central

About this property

Embassy Suites by Hilton Dallas Park Central Area

3.5-star hotel in Far North Dallas
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Embassy Suites by Hilton Dallas Park Central Area offers 279 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Premium cable television is provided. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Dallas Park Central Area features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10713 square feet (995 square meters) include conference space. This Dallas hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Embassy Suites by Hilton Dallas Park Central Area has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Riparian Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Riparian Grille

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,713 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay, plus a one-time cleaning fee of USD 250.00 and a deposit of USD 125.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125 per accommodation, per stay plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Dallas Park Central Area
Embassy Suites by Hilton Dallas Park Central Area Hotel
Embassy Suites by Hilton Dallas Park Central Area Dallas
Embassy Suites by Hilton Dallas Park Central Area Hotel Dallas

Embassy Suites by Hilton Dallas Park Central Area Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 378 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 122 out of 1000 reviews
Rating 2 - Terrible. 147 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Laine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Indoor pool was not heated !! Freezing over spring break. Super disappointed kids. Parking garage was filthy with trash everywhere
Stayed 1 night in Mar 2025

2/10 Terrible

ora

Disliked: Cleanliness
Terrible
Stayed 1 night in Mar 2025

8/10 Good

joel

Stayed 2 nights in Mar 2025

10/10 Excellent

Richard, Hibbsy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2025

4/10 Poor

kevin

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
They have. A parking for about only 30-40 cars anything above that you have to park in underground parking lot, which is ok because there is elevators that go to hotel. When we got there security was knocked out in his car asleep mouth open and all. Top flight security of the world. Upon arrival there were 3 homeless people sleeping in garage. We parked unloaded and yet ran into a 4th homeless that was watching us we had kids and my. Wife so they were a bit spooked. We made it to room next night kid forgot charger in vehicle so I (thank god) ran to car to get it and there was homeless guy. Sleeping between my vehicle and another. We checked it a day earlier and left to another hotel. And the hotel can’t even try to reimburse me or anything my family didn’t feel safe here. We checked out a while day early. We won’t ever stay here again. Guy at front acted like it was my fault we were leaving. Very outdated hotel
Stayed 3 nights in Mar 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Staff was great. Older facility needs a remodel and all the exterior lighting in working order.
Stayed 2 nights in Mar 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pure insanity and the absolute worst hospitality at the absolute worst time. I am beyond let down with Embassy Suits. My mother died, I had to drop everything and drive six hours to her. Then drive another 5 hours to Dallas. I booked the Embassy Suits around 10pm while driving from Lubbock to Dallas. I called the hotel twice with no answer. Finally called again and the front desk answered. I told him I was driving from a different city and I would not physically be there to check in until around 4am. He told me no and that they would be canceling my reservation at 2am if I was not there. He then told me I had to make and pay for a new reservation for the day but that when doing so I could not check in until 3pm!!! Roughly 11 hours after I got there. At this point I am driving in pitch black in the middle of no where after signing off for my mom’s body and driving all over the state. And this guy is telling me I do t have a place to sleep and just wasted money. Asked to speak to a manager. He said they were not available. He said the inky thing I could do was call Expedia and see if they could digitally check me in. So called Expedia while driving in middle of no where by myself in the dark. Got ahold of them. They could not do a digital check in. Expedia called embassy suits. They talked to the same hotel front desk guy. And they were shocked as well. He told them the same. Still no refund. Had to book another hotel. Wasted time and money during a stressful time.
Stayed 1 night in Mar 2025

2/10 Terrible

Victoria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible and very rude manager
Stayed 1 night in Mar 2025

2/10 Terrible

adam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dont use this hotel is all that needs to be said
Stayed 1 night in Mar 2025

10/10 Excellent

Llanet

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay just parking lot needs some work on!
Stayed 1 night in Mar 2025

6/10 Okay

Carol

Traveled with family
Liked: Room comfort
The parking for larger vehicles is terrible. Sink wouldn’t drain pool and hit tubs were not able to use
Stayed 1 night in Mar 2025

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Lauren

Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Staff & service, property conditions & facilities
Great place to stay at
Stayed 1 night in Mar 2025

2/10 Terrible

Marina

Traveled with family
Disliked: Staff & service
I had a unique experience at this hotel—woken up at 6 AM by a fire alarm and forced to leave our room for an hour with no communication from staff. The hotel looks nice with decent suites, but the service was terrible and the stay was a nightmare for my family!
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Stayed 1 night in Mar 2025

4/10 Poor

Joy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very outdated, dark and dank. The bath tub in our room kept bubbling back up with debris and hair. Molding in bathroom was dirty and looked like there was past water damage. Caulking around sink was cracking and coming out. Spent 4 nights and no one even asked or attempted to clean our room. All the common areas around the lobby had dead plants or areas where plants should have been just had dirt. The elevators on one side of the building did not work for a day.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Sharon

Disliked: Cleanliness, property conditions & facilities
Property is dirty, pool isn’t heated, the pictures say they have a hot tub but it’s been filled in, kids screaming in lobby until midnight or later.
Stayed 2 nights in Feb 2025

2/10 Terrible

Noah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Spent $600 for a 2 bed suite, traveled across the country only to find out they switched us to a room with one bed. Me and my friend had to share a bed. With no discount, and no explanation.
Stayed 2 nights in Feb 2025

2/10 Terrible

Cynthia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly the worst experience aside from the one staff member that checked me in. I would want a refund the room smelled like mildew the pool looked greenish/yellow and the ac in the room did not work I called the front desk several times with just being told I’ll call you back or I talked to maintenance and he said he will be up well never showed up and never got a cold room slept with no blankets just to stay cool .
Stayed 1 night in Mar 2025

8/10 Good

greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would have been great stay usually excellent

The only reason why I’m even given this a good rating and not excellent is because early in the morning the fire alarm went off and I guess I was the only one who took it seriously, but I evacuated like the alert was telling me to do with its voice and I went outside And I was pretty much the only one that went out there the only other person was smoking after 10 minutes I go inside to the front desk and that’s when they tell me oh this was just a test I mean they could’ve gone and told me but it woke me up then I had to go back upstairs and get comfortable again and I overslept and they had to come wake me up to ask me to leave That was unacceptable to me. They could’ve come outside and let the people know that actually evacuated that it was a test or notify us on the speakerphone to evacuate that it was just a test still to wake us up was unacceptable. They could’ve waited between the hours of noon and three when they don’t allow check-in to do the test
Stayed 1 night in Feb 2025

8/10 Good

Rocio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was overall good. We booked because of the indoor pool. The pool was not clean and the pool room was cold making the pool unusable.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth, Gatesville

Liked: Staff & service, amenities
Disliked: Cleanliness
Fqc8lity needs updated abd repairs. Roof leajed in lobby while.i was thete. Not in best location safety wise but comveniently on 75 abd 635
Stayed 5 nights in Jan 2025