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Extended Stay America Suites Dallas Greenville Avenue

2.5 star property

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Photo gallery for Extended Stay America Suites Dallas Greenville Avenue

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Full-size fridge, microwave, stovetop, coffee/tea maker
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
12270 Greenville Ave, Dallas, TX, 75243
  • Medical City Hospital
    ‪5 min drive‬
  • Galleria Dallas
    ‪6 min drive‬
  • NorthPark Center
    ‪7 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Extended Stay America Suites Dallas Greenville Avenue

Hotel in Lake Highlands
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Dallas Greenville Avenue offers 116 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Complimentary self parking is available on site.

Extended Stay America Suites Dallas Greenville Avenue is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a one-time cleaning fee of USD 150
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Dallas Greenville Ave.
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Hotel Extended Stay America - Dallas - Greenville Ave.
Extended Stay America - Dallas - Greenville Ave. Dallas
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Extended Stay America Suites Dallas Greenville Avenue Reviews

Reviews

6.0
Rating 10 - Excellent. 210 out of 680 reviews
Rating 8 - Good. 76 out of 680 reviews
Rating 6 - Okay. 90 out of 680 reviews
Rating 4 - Poor. 78 out of 680 reviews
Rating 2 - Terrible. 226 out of 680 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Wesley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When i got there the front desk guy was going to close me out, then i got to my room and it was roach infested.
Stayed 3 nights in Jan 2025

2/10 Terrible

savon

Disliked: Cleanliness, staff & service, property conditions & facilities
There are roaches and room smell and the tub was crack. We could not reach front desk and had to leave the hotel at 2am in the morning to gett a better place to stay for the night.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Alexis

Stayed 1 night in Jan 2025

10/10 Excellent

Carson

Stayed 1 night in Jan 2025

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Jeleel

Stayed 1 night in Dec 2024

6/10 Okay

Jeleel

Traveled with family and small children, Traveled with family
…
Stayed 1 night in Jan 2025

2/10 Terrible

Jeleel

Stayed 1 night in Dec 2024

10/10 Excellent

Franclin

Stayed 2 nights in Dec 2024

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Worse Stay Ever.

The Hotel should be condemned, there was a moldy smell right from the lobby at the reception, mixed with a cigarrette smell. I asked the clerk, which floor was non-smoking, he said all floors, and asked if i was smelling cigarette smoke, i stated yes plenty, the next day, i come out of the room to pick up my rental, the smell was eve worst, now it felt like it had seeped through the walls, i come from getting the rental and advise that we have this issue also asked to move to another room if possible, they agreed, but the 2nd room was worse, with the same smell, dirty pillow and blankets and mold everwhere. Pictures were taken and shown to the clerk. I think that place should be closed, not sure how it passes insepction.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeleel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2024

2/10 Terrible

Saleh

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They take my money and they say I have to wait a couple weeks for it. This is not fair.
Stayed 1 night in Sep 2024

2/10 Terrible

Edwin

Stayed 1 night in Nov 2024

10/10 Excellent

hagos

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

ayesha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money.

It was horrible, there were roaches, they didn’t have any plates of cups and forks for the kitchen, no shampoo or conditioner only soap, no clean towels. It smelled like smoke and weed. It was a horrible experience
Stayed 2 nights in Nov 2024

6/10 Okay

Daniel

Disliked: Amenities
Clean and safe
Stayed 8 nights in Oct 2024

8/10 Good

Adan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People attending are great
Stayed 2 nights in Nov 2024

2/10 Terrible

Juliana

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What can else can I say, when you first walk in there was nobody on the front desk, after that they treat you like if you’re in a government agency getting something for free…I was tired so I took the room , they didn’t give me any card key so they practically walk me through and if I wanted to get out and come back i would probably have to will it for them to open the room for me, only to find full of roaches if i can upload the videos here I would! I’ve stay in an extended stay before but this shouldn’t be even listed in Expedia…it a money steal even if it’s cheaper than the average it should at least be clean.
Stayed 1 night in Nov 2024

4/10 Poor

Wilbert

Stayed 2 nights in Oct 2024

2/10 Terrible

Bert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived in desperate need of a bathroom. The front desk clerk told me “No public restroom,” and repeated that like an automaton. Machine to make room keys was broken, so someone had to let me into my room every time for the entire week, and I was told there are no plans to fix or replace the machine! Phone in room not connected, tried calling front desk with my mobile but no answer! I went to the front desk to say I had no shower curtain—and the clerk gave me one to install myself! Every employee was miserable and unaccommodating. I was treated like one of the many street people hanging around the hotel rather than a welcome paying guest. On the last morning there was no coffee in the lobby!
Stayed 6 nights in Nov 2024