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Extended Stay America Suites Dallas Plano Parkway

2.5 star property

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Photo gallery for Extended Stay America Suites Dallas Plano Parkway

Desk, laptop workspace, iron/ironing board, free WiFi
Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Exterior
Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • Parking included
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
4709 W Plano Pkwy, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪2 min walk‬
  • Shops at Willow Bend
    ‪6 min drive‬
  • University of Texas at Dallas
    ‪6 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪29 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Extended Stay America Suites Dallas Plano Parkway

Plano hotel steps from Baylor Scott & White The Heart Hospital
Laundry facilities, a 24-hour front desk, and barbecue grills are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a TV in a common area, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Dallas Plano Parkway offers 96 accommodations with coffee/tea makers and irons/ironing boards. 42-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Plano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Extended Stay America Suites Dallas Plano Parkway is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Dallas Plano
Extended Stay America Dallas Parkway
Extended Stay America Dallas Parkway Hotel
Extended Stay America Dallas Parkway Hotel Plano
Extended Stay America Dallas Plano
Extended Stay America Dallas Plano Parkway
Extended Stay America Plano Parkway
Plano Parkway
Extended Stay America Dallas Plano Parkway Hotel
Homestead Suites Plano
Plano Homestead Suites
Extended Stay America Dallas Plano Parkway
Extended Stay America Suites Dallas Plano Parkway Hotel
Extended Stay America Suites Dallas Plano Parkway Plano
Extended Stay America Suites Dallas Plano Parkway Hotel Plano

Extended Stay America Suites Dallas Plano Parkway Reviews

Reviews

5.8
Rating 10 - Excellent. 124 out of 566 reviews
Rating 8 - Good. 94 out of 566 reviews
Rating 6 - Okay. 94 out of 566 reviews
Rating 4 - Poor. 69 out of 566 reviews
Rating 2 - Terrible. 185 out of 566 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place
This was a horrible hotel nothing worked the TV didn't work the shower didn't work it smelled like cat pee and vinegar there was a used condom wrapper on the floor by the bed the toilet ran all night the fire alarm was sticking out of the ceiling the carpet was tattered and there was no phone
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

susan

Disliked: Cleanliness, property conditions & facilities
DONT STAY HERE!!
4709 w plano pkwy, plano,texas-this extended stay was atrocious, no shower curtain, curtain rod coming out of the wall, no microwave,FILTHY, owner & management non existent
Stayed 5 nights in Nov 2024

2/10 Terrible

Roger, Elmont

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was dirty, outdated, and quite disgusting. The only positive was the young lady that was at the counter was extremely helpful in a very difficult situation the first room that she gave me there was no shower curtain and no shower rod. I came back to the front desk and she apologize. She upgraded me to a room that was a bigger room and much cleaner than the first but the showerhead did not work and I had to take a bath. I requested a blanket because it was very cold and I was told I would get one at 7 AM in the morning but once again, I want to stress that the young lady that was at the counter when I checked and did an excellent job in a very bad situation outside of that I would never stay here again, even if it was for $1 million dollars.
Stayed 1 night in Nov 2024

4/10 Poor

Nagaraju

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Liucy

The worst I have ever experienced all my life.
Stayed 2 nights in Oct 2024

2/10 Terrible

Lavorda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible
Stayed 3 nights in Oct 2024

10/10 Excellent

Yanan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Praveen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Prashant

Stayed 1 night in Sep 2024

10/10 Excellent

Saminathan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2024

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional
Yall canceled our reservation we had no where to stay with 3 kids and had to stay at motel 6 i'm not happy at all.
Stayed 2 nights in Oct 2024

6/10 Okay

Patricia

Disliked: Staff & service
Stayed 7 nights in Sep 2024

2/10 Terrible

Syed

Business traveler
Disliked: Cleanliness, property conditions & facilities
There were 2 roaches in the room
Stayed 1 night in Sep 2024

2/10 Terrible

Kathlyn

Stayed 4 nights in Sep 2024

2/10 Terrible

Deeric

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk is very uneducated when it comes to her job. I booked through Expedia and paid the full balance, the front desk lady tried to charge my card a second time and then had me wait almost an hour for a manger to come in and fix the issue in 1min… on top of the unfriendly staff, they have a HUGE roach problem. You see them crawling in the hallway and in the rooms. My shower curtain doesn’t close due to the pole holding the curtain up is falling out the wall.. Please save your money and sleep outside!!! You’ll be way more comfortable.
Stayed 1 night in Sep 2024

4/10 Poor

Kenneth

Disliked: Cleanliness, amenities, property conditions & facilities
The property is average
Stayed 3 nights in Sep 2024

6/10 Okay

Kenneth

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smells like smoke and dirty and they don’t clean room for a week at a time.
Stayed 1 night in Sep 2024

10/10 Excellent

Nelcia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
He brings great service
Frederick at this location provides excellent customer service whether it's something that I need in my room or I needed to adjust my stay. HE ROCKS
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities
Rooms have wired smells to them and They have Roaches.
Stayed 4 nights in Aug 2024

10/10 Excellent

George

Stayed 1 night in Aug 2024

2/10 Terrible

Kelsie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The general manager lacks professionalism and is beyond rude. I would think as a general manager you would set the best example for a guest but no she exudes a negative attitude that shows she has no desire to be there. Even the property lacks care. When I was there for 3 nights the latch to my door was broken and I was told maintenance would get around to fixing it, yet they never did. Definitely wouldn’t return.
Stayed 1 night in Sep 2024

2/10 Terrible

Stella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst place ever! I run away from that place. Terri le stuff that is indifferent and slow . Promises does not deliver, hangs up the phones, . Garbage smell. Dirty sheets. Broken shelfs. Old , terrible stains on a carpet, have a video of others passing out from smells. Garbage can is inside on a first floor. Unbelievable.
Stayed 4 nights in Sep 2024

2/10 Terrible

ROBERTSON

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
there was no breakfast, and they said they served breakfast. very un-tidy
Stayed 1 night in Sep 2024

2/10 Terrible

Angelia

Disliked: Property conditions & facilities
Don’t stay here
Front desk was polite. The downstairs was ok. But once we got off the elevator on the 2nd floor, it was completely different. The hall smelled of mildew and old smoke. The room was appeared clean but once you looked closer, it wasn’t. The kitchenette was old with broken and in disrepair. There wasn’t even a bathroom door. I just took my suitcase and left, didn’t even stay for the 2 nights I paid for. This is my 2nd bad experience with this hotel chain in different cities. I won’t try them again.
Stayed 2 nights in Sep 2024