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Extended Stay America Suites Dallas Frankford Road

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Dallas Frankford Road

Studio, 2 Queen Beds, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Exterior
Outdoor pool
Desk, iron/ironing board, rollaway beds, free WiFi
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Pet friendly
  • Kitchen
  • Air conditioning

Explore the area

Map
18470 Dallas Pkwy, Dallas, TX, 75287
  • Shops at Willow Bend
    4 min drive
  • Crayola Experience
    5 min drive
  • Quorum Park
    6 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    30 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Dallas Plano

Pool
Breakfast included
Pet friendly
Parking included
3.0 out of 5, (366)
The price is $104
per night
$118 total
includes taxes & fees
Dec 14 - Dec 15
Extended Stay America Suites Dallas Plano

About this property

Extended Stay America Suites Dallas Frankford Road

Hotel in Far North Dallas
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Extended Stay America Suites Dallas Frankford Road offers 118 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Extended Stay America Suites Dallas Frankford Road features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Suites Dallas Frankford Road is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

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Extended Stay America Suites Dallas Frankford Road Reviews

Reviews

6.0
Rating 10 - Excellent. 75 out of 342 reviews" "
Rating 8 - Good. 60 out of 342 reviews" "
Rating 6 - Okay. 61 out of 342 reviews" "
Rating 4 - Poor. 58 out of 342 reviews" "
Rating 2 - Terrible. 88 out of 342 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ron

Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Jonathan

Prior to check in I r placed three calls to confirm the reservation never could reach desk person call the hotels.com spoke with three different people stating that I could not reach anyone at the front desk to confirm check in they prompted me to call back later saying that the attendant was doing a security walk through after arriving at hotel found out that the hotels is being renovated this is 12:30 in the morning an inconvenience nightmare...... caledl this morning everyone is passing the blame!!!!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Terence

Stayed 1 night in Apr 2024

2/10 Terrible

Dana

Traveled with family
Disliked: Property conditions & facilities, room comfort
There was no warning for this!
A $100 deposit was required up front. There was no hot water, heat, or AC "due to repairs." The desk clerks were decent but I could tell they'd about had it. The site said "free breakfast" but there was none. We only stayed one night. The property is old and battle-scarred it seemed.
Stayed 1 night in Feb 2024

10/10 Excellent

Phyllissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Staff is nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Zia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Jan 2024

10/10 Excellent

Jose de jesus Ortiz

Stayed 1 night in Jan 2024

2/10 Terrible

Barak

Stayed 2 nights in Jan 2024

2/10 Terrible

Patrick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place to stay
Stayed 3 nights in Jan 2024

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to check in at 10pm and was told that reception was closed and there were no rooms available so I had to find another hotel to stay at. I would like my money back please
Stayed 1 night in Jan 2024

6/10 Okay

Taja

Liked: Staff & service
Disliked: Property conditions & facilities
There was no grab & go breakfast as was mentioned on the booking site. Staircases smelled like urine. Hallways smelled like weed. Toilet was dirty and also had hair on toilet seat when I checked in and the the thermostat was difficult to work in order to get the right temperature and therefore it was blowing out cold air instead of hot for heat.
Stayed 3 nights in Dec 2023

2/10 Terrible

Ta Tanesha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked here because I was traveling from out of state for several days and desired a location with a hot breakfast daily. Despite advertising, this location DID NOT have ANY breakfast options. The air conditioning unit did not work properly unless the windows were open. The property is unclean. No one is at the front desk overnight and there is no security day or night; the property goes on "lockdown" from 6 pm to 6 am. The manager is limited on customer service training and simply takes payments, hands out keys, and makes excuses- in that order.
Stayed 4 nights in Nov 2023

4/10 Poor

Domingo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Elevators dirty bathroom dirty room smelled like paint. Our window would'nt lock. No breakfast or a a grab and go bag. One site said free breakfast other site said grab and go. Night receptionist very nice daytime person was annoyed caused we asked for coffee cups. Not a good morning or can i help you we had to stand at the desk for about 15 minutes to check out.
Stayed 1 night in Nov 2023

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Do not stay here. It has no amenities, despite what it says on this website. No breakfast, no fitness center, no in-room phone or coffee pot. The features in the room are from the 1970s. Even the towels are extremely undersized for a normal adult. The pool was covered in a heavy layer of green scum. This website misled me as to the quality, calling it 3-star. It is a no-star hotel. On my personal experience, the TV didn't work and the room next door was blaring their TV and talking to someone until 3 am. You could hear everything. The daily rate was over $100 for this dump. I stayed at a Holiday in Express the next night for the same rate, and it was 100 times nicer!
Stayed 2 nights in Oct 2023

10/10 Excellent

Dileep

Liked: Cleanliness, property conditions & facilities
Everything is good but has some bad smell outside the room which is in the walk path and their is no breakfast which is not good
Stayed 2 nights in Oct 2023

6/10 Okay

Jesse

Liked: Room comfort
Disliked: Cleanliness, staff & service
Service and cleanliness’s
We arrived at 10:00 pm and checking in time closes at 11:00pm. However after driving for 6 hours, we stood at the reception for 45 minutes. We called the reception number and the number listed there but had no luck. After almost an hour we hard some movement inside the housing keeping room. I walked in there and met a lady doing laundry. I asked her who’s at the reception. She said it was her and she’d be down to check is in in a few minutes. The lady came to help us and apologised for the long wait. she looked very tired being the house keeper and the receptionist. The lady/staff was very very very nice that we calmed down ( she still served us with a big smile on her face and carried a friendly conversation with us). The room was spacious, and organized BUT’ it was very very very dusty. The dresser drawers, the bathroom seat, and the tv which did not even work were all dusty. There were no hangers to hang ou clothes neither. The rooms has no phone to call the reception and given that we were on the third floor and tired we decided not to go downstairs to ask for anything. I took one of the bathroom wash clothes and wiped down the dining table and the bathroom counters. The website indicated the checkout is 11:30. So the following morning we checked out at 11:30 am but we were charged $40 for that we were 30 mins late to check out. Overall the location is perfect and the rooms are spacious so I give them a 3 star.
Stayed 2 nights in Oct 2023

2/10 Terrible

Collin

Stayed 1 night in Oct 2023

4/10 Poor

Yvonne

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one at the front desk My toilet was stopped the first day and I was given a plugger that didn’t work then I was given another one I couldn’t get it unstuck The night manager came and got it working it was over flowing. I it worked for one day than back doing the same thing when I left no one at the front desk I called the manager said leave the keys on the counter that he would check me out no customer service
Stayed 6 nights in Sep 2023

6/10 Okay

Marcus, Keene

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hallway floors where uneven and the floor in kitchenette where sticky to walk on.
Stayed 1 night in Sep 2023

6/10 Okay

Sara

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly service, nice rooms, no elevators
Front desk lady was very nice, no working elevators, a lot of weird smells, no breakfast as advertised. Rooms were clean and as the picture stated.
Stayed 1 night in Sep 2023

2/10 Terrible

Lacorah

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
its was a lot of ppl living there as there home
Stayed 2 nights in Sep 2023

4/10 Poor

Joyce

Disliked: Amenities, property conditions & facilities
It’s wasn’t clean. Room had stains everywhere. The tab was horrible. Definitely not worth the price.
Stayed 1 night in Sep 2023

2/10 Terrible

Ray

Disliked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Kiridis

Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023