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HYATT house Dallas/Las Colinas

3.0 star property

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Photo gallery for HYATT house Dallas/Las Colinas

In-room safe, desk, iron/ironing board, free cribs/infant beds
BBQ/picnic area
Outdoor pool
Front of property
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Kitchen
  • Pool
  • Pet friendly

Explore the area

Map
5901 N Macarthur Blvd, Irving, TX, 75039
  • Irving Convention Center
    ‪3 min drive‬
  • Toyota Music Factory
    ‪4 min drive‬
  • The Pavilion
    ‪5 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪23 min drive‬

Room options

View all photos for Two Bedroom Trio Suite

In-room safe, desk, iron/ironing board, free cribs/infant beds

Two Bedroom Trio Suite

  • 738 sq ft
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom King/King Suite

In-room safe, desk, iron/ironing board, free cribs/infant beds

Two Bedroom King/King Suite

  • 743 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Accessible One Bedroom One Queen with Bathtub

Flat-screen TV

Accessible One Bedroom One Queen with Bathtub

  • 516 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom King Suite

Flat-screen TV

One Bedroom King Suite

  • 505 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom King/Queen Suite

In-room safe, desk, iron/ironing board, free cribs/infant beds

Two Bedroom King/Queen Suite

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

HYATT house Dallas/Las Colinas

Hotel in Las Colinas
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
HYATT house Dallas/Las Colinas offers 147 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Kitchens offer full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, HYATT house Dallas/Las Colinas provides an outdoor tennis court and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1324 square feet (123 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Parking is available onsite for a surcharge.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
HYATT house Dallas/Las Colinas has a restaurant on site.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,324 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • 0.0009 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 12 per day
  • Pet fee: USD 150 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
The seasonal pool will be open from April to September
Pool access available from 11:00 AM to 9:00 PM

Property is also known as

HYATT house Dallas/Las
HYATT house Dallas/Las Aparthotel
HYATT house Dallas/Las Aparthotel Colinas
HYATT house Dallas/Las Colinas
Irving Summerfield Suites
HYATT house Dallas/Las Colinas Aparthotel
Hyatt Summerfield Suites Irving
Hyatt Summerfield Suites Irving
Irving Summerfield Suites
Summerfield Suites Irving
Hyatt Summerfield Suites Dallas/Las Colinas Hotel Irving
Hyatt Irving
Irving Hyatt
Summerfield Suites Irving
Hyatt House Dallas Las Colinas
HYATT house Dallas/Las Colinas Hotel
HYATT house Dallas/Las Colinas Irving
HYATT house Dallas/Las Colinas Hotel Irving

HYATT house Dallas/Las Colinas Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 463 out of 1003 reviews
Rating 8 - Good. 197 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 110 out of 1003 reviews
Rating 2 - Terrible. 119 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Ralph

Stayed 1 night in Jan 2025

6/10 Okay

Ralph

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Decline
I have been to this hotel before and enjoyed staying at it prior. Actually I stayed at it at least 8 times prior. You get a large 2 bedroom sweet at a good price. My last previous stay was 3 years ago but this stay I could say there has been significant decline in service. Our room was not clean, missing basic toiletery, and definitely showing its age. I hope they return to their previous state …
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 4 nights in Jan 2025

4/10 Poor

Tina

Stayed 2 nights in Jan 2025

4/10 Poor

Tina

Disliked: Cleanliness
When I walked into my room I was hit with an overwhelming musty smell. I don't know if the carpet needs to be changed out but it was bad. The room was dirty in general. I honestly got the vibe that housekeeping probably swapped out the sheets on the last visit and that was about the extent of their cleaning. I wanted to leave after seeing the room but I stayed because the reservation was nonrefundable. Needless to say, I don't think I'll be staying at a Hyatt location again.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Price for 2 bedroom suite. Staff was especially nice. Considerate, helpful, hospitable. Room was clean. Property was clean, quiet and safe. Dislikes: Breakfast schedule unclear.
Stayed 1 night in Dec 2024

10/10 Excellent

Sasha

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, I’ll let her think about it. Customer service the front desk representative the rooms look like apartment complex.
Stayed 2 nights in Jan 2025

2/10 Terrible

April

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok until the heat didn't work and we called the front desk and they couldn't help us. Had to n use the stove to try and heat up the 2 bedroom. We talked to the manager and she promised a refund and now they are saying that it is denied
Stayed 1 night in Dec 2024

10/10 Excellent

Bobbette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Stacey

Traveled with family
Liked: Staff & service
Large accommodations and friendly staff Room was not very clean. Trash had spilled outside the room and was not picked up. Dirty towels left on ground outside of room. One toilet was clogged when we arrived. It was not fixed until the next day.
Stayed 2 nights in Dec 2024

4/10 Poor

Marchelle

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst properties that my family and I have stayed at. The rooms are dirty, the floors have stains and nothing seemed to be as clean as portrayed on photos. We stayed two nights and we requested blankets for the sofa bed but were told there were no more blankets. We requested towels the second night but were told there was only one person working and laundry was not done. The only convenient thing about this place was that it was close to tons of shops and restaurants.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular room missed some of its usual kitchen accoutrements. But we have stayed here twice and will likely return. It’s near family and very convenient for shopping etc.
Stayed 3 nights in Dec 2024

2/10 Terrible

Kristina

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Usually, my stay is a good experience, this one I can't say that it was. My hotel room stunk; the interior of the hotel had some problems that really need to be addressed. There was no services during my visit, nor enough towels for the entire visit. The staff were very nice overall.
Stayed 3 nights in Dec 2024

2/10 Terrible

Mimi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Latresha

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
oK PROPERTY
iT WAS OK. Ive had better experiences at this location in the past.
Stayed 1 night in Sep 2024

8/10 Good

Amber

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked how quite the area was
Stayed 1 night in Dec 2024

4/10 Poor

Randal

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were dirty, food crumbs in cabinets, big water spot stains on the blankets, both showers bath soap was empty and there was no caffeinated coffee. I told the front desk about both on my first day of a two day stay and it never got taken care of. Big cockroach in the kitchen.
Stayed 2 nights in Dec 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

ARUNN

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, amenities
Loved the location & the quiet place to rest & to host some family who lives nearby.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Nathan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are very nice people and helpful.. But the hotel is old fashion, you have to clean your own room and go get your own towel.. No place to place garbage..
Stayed 4 nights in Nov 2024

10/10 Excellent

Emmitt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024