HYATT house Dallas/Las Colinas

3.0 star property

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Photo gallery for HYATT house Dallas/Las Colinas

BBQ/picnic area
Restaurant
In-room safe, desk, iron/ironing board, free cribs/infant beds
Outdoor pool
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Kitchen
  • Pool
  • Housekeeping
$109
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
5901 N Macarthur Blvd, Irving, TX, 75039
  • Place, Toyota Music Factory
    ‪2 min drive‬
  • Place, Irving Convention Center
    ‪2 min drive‬
  • Place, The Pavilion
    ‪3 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪12 min drive‬

Room options

One Bedroom King Suite

  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom King/Queen Suite

7.0 out of 10
Good
(6 reviews)
  • 710 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Accessible One Bedroom One Queen with Bathtub

  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Two Bedroom Trio Suite

  • 738 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Two Bedroom King/King Suite

7.6 out of 10
Good
(5 reviews)
  • 743 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

About this property

HYATT house Dallas/Las Colinas

3-star hotel in Las Colinas
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
HYATT house Dallas/Las Colinas offers 147 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, HYATT house Dallas/Las Colinas provides an outdoor tennis court and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1324 square feet (123 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Parking is available onsite for a surcharge.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
HYATT house Dallas/Las Colinas has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,324 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
The seasonal pool will be open from April to September
Pool access available from 11:00 AM to 9:00 PM

Property is also known as

HYATT house Dallas/Las
HYATT house Dallas/Las Aparthotel
HYATT house Dallas/Las Aparthotel Colinas
HYATT house Dallas/Las Colinas
Irving Summerfield Suites
HYATT house Dallas/Las Colinas Aparthotel
Hyatt Summerfield Suites Irving
Hyatt Summerfield Suites Irving
Irving Summerfield Suites
Summerfield Suites Irving
Hyatt Summerfield Suites Dallas/Las Colinas Hotel Irving
Hyatt Irving
Irving Hyatt
Summerfield Suites Irving
Hyatt House Dallas Las Colinas
HYATT house Dallas/Las Colinas Hotel
HYATT house Dallas/Las Colinas Irving
HYATT house Dallas/Las Colinas Hotel Irving

HYATT house Dallas/Las Colinas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 437 out of 1005 reviews
Rating 8 - Good. 183 out of 1005 reviews
Rating 6 - Okay. 132 out of 1005 reviews
Rating 4 - Poor. 115 out of 1005 reviews
Rating 2 - Terrible. 138 out of 1005 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Stayed 4 nights in Jul 2025

4/10 Poor

Makhan

Business traveler
Disliked: Property conditions & facilities
Condition was poor. Old furniture, carpets torn.
Stayed 3 nights in Jul 2025

10/10 Excellent

Iman

Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Our 2nd flight got cancelled so we were stranded in Dallas. We showed up to the hotel with 3 kids and just a little bit of our stuff since most of our luggage was checked! The staff was INCREDIBLY sweet and understanding. They gave us a complementary upgrade to a suite room so we could check in a few hours early. Only 15 minutes from the airport. Kindest staff ever and super open to upgrading us and being personable. The rooms were clean and great. Would absolutely stay here again!
Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room wasn’t available upon arrival
Stayed 2 nights in Jul 2025

6/10 Okay

Jodi

Traveled with family
Liked: Cleanliness, property conditions & facilities
The location was good and the property was in decent shape. The staff was friendly and quick to help accommodate our needs. The room layouts were nice for a family of 7. We appreciated having two separate bedrooms and bathrooms. The kitchen was nice, but there was no dishsoap to wash our dishes. There weren't enough dishes for our whole family to be able to have a cup for each person. We had trouble with the beds being too hard and not having enough blankets. There was no daily housekeeping, but we could go to the front desk and ask for every little thing we needed. It wasn't horrible, just not great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachel

Stayed 3 nights in Jul 2025

2/10 Terrible

jemika

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Cecilia

Stayed 2 nights in Jul 2025

6/10 Okay

Cecilia

Traveled with family and small children
Liked: Cleanliness, amenities
The property is outdated and in need of renovation, particularly the rooms."
Stayed 1 night in Jul 2025

4/10 Poor

Srikanth

Traveled with family and small children, Business traveler, Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Excellent location, easy to park a vehicle and enter the house. However, the property is pathetic: a dark room without proper ventilation, a worse dishwasher - water from the sink coming back to the dishwasher, the entire room stinking, and the quilt is very old and not washed. Severe dirt deposits in the quilt. Very disgusting. Garbage stinks badly near the Swimming pool. Didn't expect such a bad property from Hyatt. See the photo of back of quilt dirt clearly visible with back light.
Stayed 3 nights in Jun 2025

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service, room comfort

Acceptable and nothing more

This property is fine. Its not terrible and its not great. We had 2 king bedrooms and 2 bathrooms. They only gave us 3 towels for a room that easily sleeps at least 4. We had a kitchen with only 2 of everything. 2 plates, 2 forks, 2 spoons, and 2 cups. No dishwashing liquid, no dishwasher detergent, no kitchen towels, no oven mitts, no washcloths. The breakfast was mediocre. Sausage that was clearly pork was labeled as turkey, or the 2 kinds we're in the same container. 3 TVs, 2 remotes, and only 1 worked. No extra blanket or pillow anywhere. Dishes in cabinet were greasy, but we had to buy our own dish soap. Conditioner bottles had shampoo. So did the shampoo. No ice machines. None of it was a huge problem, but communication would have alleviate all our troubles. We could have planned for it all. All the issues together were a problem.
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomasa

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and everyone was very nice.
Stayed 4 nights in Jun 2025

6/10 Okay

Anastacia

Stayed 4 nights in Jun 2025

6/10 Okay

Pascal, Madison

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has all you need but is poorly maintained with cracks in many places. Also, the facilities are not cleaned enough with old papers in many places for several days in a raw. Garbage cans are full all the time and not emptied enough. Rooms: pillows are bad and mattresses not great. Not clean enough when getting in: stains on mattress cover (we know because there was no linen!!) debris in trash cans, etc. some lights not working. Last, when we asked to get pillows (yes, there was no pillow for one of the beds!!) and towels (we only had 2 for a reservation for 4 guests) and linen (none was there for the sofa bed!), the lady at front desk told us there would be some when we would come back at the end of the day. Guess what: there was none! When going back to front desk she didn’t even apologize and instead said in a rude way that she tried to call us for us to come get them. And then….. she would not provide the pillows saying that they didn’t have enough!!! What kind of hotel doesn’t have enough pillows!! I insisted and said that having a reservation for 4 we had to have 4 pillows: she went to get 1 more and almost threw it at me saying that I should feel bad because someone would not have pillow because of me!!! Do I need to add that mid week when they were supposed to clean the room and change the towels only had been changed and when I went to ask for clean towels I was told that they didn’t have time to do laundry!!!
Stayed 8 nights in Jun 2025

6/10 Okay

Mariana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had a lot of space but everything (carpets, kitchen, etc) was really outdated and not very clean. No microwave in room as advertised. The pool was nice and breakfast was ok. The service was poor specially for towels.
Stayed 4 nights in Jun 2025

8/10 Good

Kenneth

Stayed 2 nights in Jun 2025

6/10 Okay

Brenda

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The room was good but their was a smell of weed in our room. Which i went to the front office and they provide me with a deodorizer for the room. It always smelled like wet or moisture in the room. We got the hotel because of the swimming pool and it was always closed. We didnt enjoy as much. But the good thing was that it had a good accommodation for the room such as a kitchen and 3 beds. The pull out bed was very hard that we had to get additional covers to make it simi comfortable. Pool was closed because of chemical unbalanced and other guest complaint as well. Laundry was always occupied they need to be more intop of the occupants to remove the clothes on time.
Stayed 3 nights in Jun 2025

2/10 Terrible

Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible the hotel so dirty, the hotel, the rooms everything, dead animal at the door and the rooms used for the workers
Room door
Stayed 4 nights in May 2025

4/10 Poor

Dulce

Disliked: Staff & service, property conditions & facilities
The location is easy to find and parking wasn’t a hassle. The front desk person looked like he was annoyed and over the whole day. Maybe he was having a bad day? He checked us in and let us know the pool was closed for the day and needed to be treated because of some kids ruining it. The room was easy to find and was upstairs, we had planned a movie night since the pool was a no go but the tvs weren’t smart tvs (first world problems) kids complained but it is what it is. So then comes the sleeping situation. We were 5 so we were going to use the pull out couch….it had a pile of crumbs in it and no sheets. We managed the night but again 5 people and everyone had to share a bed and make do. In the morning one of the staff came by to ask what time we were leaving, she seemed annoyed I told her 12. I sent my girls to get more towels but the front desk said they would let housekeeping know and 3 hours after the towels never showed. The facility’s can be looked over it looked like apartments that got turned into a hotel, not the best condition but ok.
Stayed 1 night in Jun 2025

4/10 Poor

Jeffery

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Hotels.com sucks

Got to hotel and they said my appointment was canceled. Hotel said hotels.com credit card was declined. So I had to screw around for a hour talking to an unqualified front desk and hotels.com to get it fixed. Oh! Same thing happened to my friends. Don’t use hotels.com. They took my money asap but didn’t pay the hotel asap
Stayed 2 nights in Jun 2025

4/10 Poor

Dan, HUNTINGTON BEACH

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The daily breakfast is an advantage bonus to traveler. Property is old and musty smell; first front desk placed me at a building isolated from the rest of the building. No outside light at night and found a dead roach inside bath room. It was nice, front desk moved me to a building behind the lobby closer to the civilization but musty smell too. Found a living bug on the 5th day.
Stayed 6 nights in May 2025

2/10 Terrible

Andrea

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property is absolutely disgusting and unsafe. It used to be so nice and now it gives the Hyatt name a bad rap. Sketchy people walking around lurking, black mold in the rooms and roaches, spiders! We started to get sick after being in our first room just a few hours and u went looking for it for found it on the ceiling and it was huge. Housecleaning clearly didn’t care to even report it. Cigarette smoke and stains everywhere I didn’t even take a bath or shower there. Not like I had any towels to do it with anyways. It was absolutely terrible! 10yrs ago this hotel was top notch! Now I would rather sleep in my car. It’s also apparently like an apartment because people live there for years
Stayed 2 nights in May 2025

4/10 Poor

Peter

Stayed 2 nights in May 2025

4/10 Poor

David

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room had black mold in bathroom. We were moved but next room had the beginnings of black mold. Bathroom and refrigerator were not thoroughly clean. One TV remote not working.
Stayed 2 nights in May 2025