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Comfort Inn Plano-Dallas

2.5 star property

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Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Reception
Outdoor pool
BBQ/picnic area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
4901 Old Shepard Place, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪12 min walk‬
  • Shops at Willow Bend
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn West Plano - Dallas

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (705)
$76 nightly
The price is $76 total
includes taxes & fees
Quality Inn West Plano - Dallas

About this property

Comfort Inn Plano-Dallas

Plano hotel close to Baylor Scott & White The Heart Hospital
Along with a 24-hour fitness center, this hotel has a 24-hour business center and WiFi in public areas. Free weekday breakfast and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Comfort Inn Plano-Dallas offers 131 accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is available for a surcharge. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast on weekdays. This business-friendly hotel also offers a 24-hour fitness center, laundry facilities, and express check-out. Complimentary uncovered self parking is available on site.
A complimentary on-the-go breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Comfort Inn Plano-Dallas Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 182 out of 395 reviews
Rating 8 - Good. 49 out of 395 reviews
Rating 6 - Okay. 36 out of 395 reviews
Rating 4 - Poor. 32 out of 395 reviews
Rating 2 - Terrible. 96 out of 395 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jalicia

Stayed 1 night in Feb 2025

6/10 Okay

Lee

Stayed 1 night in Feb 2025

8/10 Good

Suren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

Lossie

Liked: Staff & service
Disliked: Property conditions & facilities
The elevator wasn’t working had to go up 5 flights of stairs with children
Stayed 1 night in Feb 2025

6/10 Okay

Jermaine

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Conan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Philip

Traveled with family
Disliked: Staff & service, property conditions & facilities
No working elevator and the put us on the 4th floor, No hot Water, no food out for breakfast that was edible, the woman at the front dealbwas rude and did not have answer to when any of the issues would be resolved. Then when we called Expedia for help they would not find us a like price hotel in the area we were staying. Then Expedia threaten to charge a $120.00 cancellation fee if we changed hotels on our own. It was the first night of a two night stay. Would you use Expedia again?
Stayed 2 nights in Feb 2025

4/10 Poor

Dolores

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Sid

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was out, no hot water!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Ecclesiasticus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Vanessa

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Kiara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Doreen

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst hotel we have ever stayed at. The elevators were broken, and we were on the 4th floor. The stairwell was grimy, with spilled food on the stairs that did not get cleaned up. The advertised full breakfast was virtually non-existent. Our room did not have enough towels, and no extras other than hand and floor towels were available when we asked (and we had to retrieve them ourselves). One of our rooms had a broken a/c unit, the other one had mold in the bathroom that you could smell when turning on the shower. The carpet was nasty, there were fingerprints all over the microwave, things were not clean. We were supposed to stay two nights, but cancelled the second night because it was so bad. No refund was given for the second night, despite the hotel obviously not being in the condition they advertised. Would give zero stars if I could.
Stayed 2 nights in Feb 2025

2/10 Terrible

Marisa

Stayed 1 night in Feb 2025

2/10 Terrible

Carlos

Stayed 1 night in Feb 2025

8/10 Good

Earl

Business traveler
Liked: Cleanliness, staff & service, amenities
The room needs cosmetic work bad. Room 303 door hard to open and close, carpet needs replaced because multiple parts missing. Also elevator unusable entire stay. Thanks.
Stayed 5 nights in Feb 2025

4/10 Poor

Trenton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Jerardo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Canceled my booking
Stayed 1 night in Feb 2025

2/10 Terrible

Aubriea

Disliked: Cleanliness, staff & service, property conditions & facilities
Been at cheer competition all day we came from out of town! I made it here and we were told that there was on room left but elevators were down and they said I could walk or get a refund! I HAD ALREADY PAID A WEEK IN ADVANCE! We made it at almost 10 and I didn’t have time to search for another room on top of that everything smelt like cigarettes and there was no wash cloths
Stayed 1 night in Feb 2025

2/10 Terrible

Moses

Stayed 4 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Marisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kendall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kendall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff is great
Stayed 5 nights in Feb 2025