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Comfort Inn Plano-Dallas

2.5 star property

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Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Reception
Lobby sitting area
BBQ/picnic area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
4901 Old Shepard Place, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪14 min walk‬
  • Shops at Willow Bend
    ‪6 min drive‬
  • Crayola Experience
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

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3.9 out of 5, Good, (1002)
The price is $78
per night
$90 total
includes taxes & fees
Mar 5 - Mar 6
Comfort Suites Plano - Dallas North

About this property

Comfort Inn Plano-Dallas

Plano hotel close to Baylor Scott & White The Heart Hospital
Along with a 24-hour fitness center, this hotel has a 24-hour business center and WiFi in public areas. Free weekday breakfast and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Comfort Inn Plano-Dallas offers 131 accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is available for a surcharge. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast on weekdays. This business-friendly hotel also offers a 24-hour fitness center, laundry facilities, and express check-out. Complimentary uncovered self parking is available on site.
A complimentary on-the-go breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Comfort Inn Plano-Dallas Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 163 out of 311 reviews
Rating 8 - Good. 39 out of 311 reviews
Rating 6 - Okay. 29 out of 311 reviews
Rating 4 - Poor. 22 out of 311 reviews
Rating 2 - Terrible. 58 out of 311 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here
Stayed 1 night in Nov 2024

10/10 Excellent

giovanna

Stayed 3 nights in Nov 2024

2/10 Terrible

Rod

Disliked: Cleanliness, property conditions & facilities
I cancelled this reservation 10 minutes after it was made. I needed 2 rooms, I could only reserve 1. Never stayed there. No proof of cancellation.
Stayed 5 nights in Nov 2024

4/10 Poor

William E

Liked: Staff & service
Disliked: Cleanliness
Poor visit
Hairs in the bed. Limited towels and soap. For alarm kept going off because people down the hall were smoking pot. No one ever came to stop them.
Stayed 1 night in Nov 2024

8/10 Good

Asmara

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Fernando

Business traveler
The whole place smells lime mariguaba. The lobby, the elevator, the rooms. Everything
Stayed 1 night in Nov 2024

2/10 Terrible

Dararat

Business traveler
Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Heshemu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peacful
Stayed 1 night in Oct 2024

10/10 Excellent

Desmond

Stayed 2 nights in Oct 2024

2/10 Terrible

Roy

Stayed 1 night in Oct 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here
Stayed 1 night in Oct 2024

6/10 Okay

Carlos

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I as by towels and they never dispach me
Stayed 3 nights in Jul 2024

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel Ever!
It was amazing we loved the beds. They were so comfortable. We be staying again.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
When checked in advised no hot water. Leak outside of room 2 doors from mine, stated 7 days. Leak was never addressed, wet spot in carpet got bigger and bigger making it impossible to get to my room without stepping in soggy, mildewing, moldy mess. My son is now congested with headaches as he is allergic to mold!!
Stayed 1 night in Oct 2024

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Decent experience through and through!
Stayed 2 nights in Oct 2024

2/10 Terrible

Jude

Liked: Cleanliness, staff & service
Well, for starters… I didn’t stay at the hotel at all because it was overbooked on my arrival. I had to book a new hotel after a 4-hr flight. 1 star for overbooking and wasting 2 hours of my time, 5-star for the young gentleman at the desk
Stayed 4 nights in Oct 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Haili

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Oct 2024

2/10 Terrible

Samantha

Stayed 1 night in Sep 2024

2/10 Terrible

Shakecia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Jesenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
When I arrive at the property, they said they had plumbing issues and that there was no hot water. There was no other place we could stay in due to being a Saturday and the football game from University of Texas at Austin vs. University of Oklahoma. Overall the property was clean and well-kept
Stayed 1 night in Oct 2024

2/10 Terrible

Spencer

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived water was off. When checked into my room toilet was full off other humans fecal matter and whole room smelt like such. Toilet wasn't functioning so could not flush this. Did not get taken care of until the next day in the afternoon and had to stay at a friends house. Soggy pastries at breakfast and eggs tasted rancid. Hallways smelt like animal waste. The next day, Saturday, was told manager was out for a few days so was only the front desk and cleaning service present. There was only so much staff could do as many others I met were having issues. They were as helpful as they could possibly be. Feel like the higher ups ran away from the issues. This will not be a comfortable stay here.
Stayed 2 nights in Oct 2024