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Comfort Inn Plano-Dallas

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
BBQ/picnic area
Lobby sitting area
Reception
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
4901 Old Shepard Place, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪14 min walk‬
  • Shops at Willow Bend
    ‪6 min drive‬
  • Crayola Experience
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $84
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$98 total
includes taxes & fees
Jan 25 - Jan 26
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About this property

Comfort Inn Plano-Dallas

Plano hotel close to Baylor Scott & White The Heart Hospital
Along with a 24-hour fitness center, this hotel has a 24-hour business center and WiFi in public areas. Free weekday breakfast and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Comfort Inn Plano-Dallas offers 131 accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is available for a surcharge. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast on weekdays. This business-friendly hotel also offers a 24-hour fitness center, laundry facilities, and express check-out. Complimentary uncovered self parking is available on site.
A complimentary on-the-go breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Comfort Inn Plano-Dallas Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 133 out of 265 reviews" "
Rating 8 - Good. 38 out of 265 reviews" "
Rating 6 - Okay. 25 out of 265 reviews" "
Rating 4 - Poor. 20 out of 265 reviews" "
Rating 2 - Terrible. 49 out of 265 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Bismeiry

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The picture in the add will be a least from 50 years ago
Stayed 1 night in Oct 2024

4/10 Poor

Christian

Stayed 2 nights in Oct 2024

2/10 Terrible

Sharanpreet

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No water for shower & sink
Stayed 1 night in Oct 2024

2/10 Terrible

Balasubramaniam

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unable to check in as the front desk personal mentioned there was no hot water available, and the key fobs did not work as their system was down. They have sent me a cancellation, and I will be needing a refund from Orbitz
Stayed 1 night in Oct 2024

2/10 Terrible

Paige

Disliked: Cleanliness, staff & service, property conditions & facilities
I waited about 20 minutes with my bags etc for someone to come to the desk. A lot of people smoking right outside of the door. There was no hot water for the entire length of my stay. My door was jammed so I had to throw my entire body into it to enter or leave. The bathroom was dirty. The sheets were dirty. The room was freezing upon arrival so I tried to put on the heater which caused the smoke alarm to go off.
Stayed 2 nights in Sep 2024

2/10 Terrible

Mark David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Hot Water/No Customer Service!
The hotel had a foul smell when I walked in. I approached the desk & said I was checking in. The staff very unfriendly & not really caring. They stated that the hotel had a water leak and had no hot water at the time, so I could either check in or I could cancel without penalties. But they wouldn’t do anything since it was a 3rd party booking if I decided to cancel. Supposedly someone called me earlier in the day but no one left me a message about it. I called to let the hotel I was not going arrive until really late. No mention about the situation when I called either. I could have made new reservations while I was traveling if someone had said something to me while I was on the phone. It took about 40 minutes to get my room canceled through Hotels.com and have someone go through the process of canceling my reservation. The person on the other end from hotels.com could not help me get another reservation, that seemed to be beyond their comprehension. Thankfully, the only good thing about me walking into that Comfort Inn was that they refunded my stay without penalty. I had asked if I could use the bathroom, I was told to use the ladies bathroom and not the men’s because the water was not working in there either. The ladies bathroom had 3 lights, 1 burned out, 1 on, 1 flickering like some horror movie. Thankfully there was a Homewood Suites a block away that had availability.
Stayed 2 nights in Oct 2024

4/10 Poor

Zubida

Traveled with family
Disliked: Property conditions & facilities
The property had a very bad order. Stayed for 4 days with no warm water
Stayed 2 nights in Sep 2024

10/10 Excellent

TJ

Stayed 1 night in Sep 2024

10/10 Excellent

Claudia

Stayed 1 night in Sep 2024

2/10 Terrible

ivy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately we were told no hot water..still stayed because it was our second hotel because 1st was overbooked and it was late and we were tired..but toilet didnt flush and property had water leaks everywhere downstairs and were out of breakfast before 9...had a waffle..delicious...bed was everything..super comfy
Stayed 1 night in Sep 2024

2/10 Terrible

Saba

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JONG, Chula Vista

Stayed 1 night in Sep 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel never disappoints on their quality of service 👍
Stayed 1 night in Sep 2024

10/10 Excellent

K

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here, very quiet and comfortable staying here
Stayed 1 night in Sep 2024

10/10 Excellent

K

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best price, friendly people and good service from the hotel staff
Stayed 1 night in Sep 2024

10/10 Excellent

K

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and quiet, good area to be in
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like the boiler was messed up so I couldn't take a shower staff was rude elevator was shaking and they had to open my room door for me because of the cards was working sad place I highly don't recommend
Stayed 1 night in Sep 2024

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Kemet

Disliked: Cleanliness, amenities, property conditions & facilities
Water was shut off majority of the time, some water came but on but it's cold and barely enough to shower. Should definitely give a extra free night for the inconvenience 😩
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Stayed 7 nights in Aug 2024

10/10 Excellent

Kemet

Liked: Cleanliness, amenities, property conditions & facilities
It’s cool for the price
Stayed 1 night in Sep 2024

2/10 Terrible

Sofiya

The key to the room was not working, every time I needed to go somewhere, I had to ask the front desk to accompany me and open the door for me, when asked fir the manager, every single Time they said that only one person was available, didn’t look like there was a manager, the AC wasn’t working in the lobby, totally disappointed with the stay
Stayed 1 night in Sep 2024

4/10 Poor

Enrique

Traveled with group, Business traveler
Disliked: Staff & service, property conditions & facilities
front desk people excellent service. rooms need renovation asap. room stink bad and hallaways need new carpet . rooms dont have good shampoo and heand and body soup dont have any .
Stayed 5 nights in Sep 2024

10/10 Excellent

Karina

Stayed 1 night in Sep 2024

2/10 Terrible

Benjamin

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It was really dirty, trash in front of the elevator once you exited the floor. And for 1 whole day the elevator didn't work. It also smelled like people were smoking on every floor. It felt unsafe with people yelling and running up and down the hallway.
Stayed 2 nights in Sep 2024