Comfort Inn Plano-Dallas

2.5 star property

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Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lobby sitting area
BBQ/picnic area
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included
  • Air conditioning

Explore the area

Map
4901 Old Shepard Place, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪14 min walk‬
  • University of Texas at Dallas
    ‪6 min drive‬
  • The Shops at Legacy
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Plano-Dallas

Plano hotel close to Baylor Scott & White The Heart Hospital
Along with a 24-hour fitness center, this hotel has a 24-hour business center and WiFi in public areas. Free weekday breakfast and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Comfort Inn Plano-Dallas offers 131 accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is available for a surcharge. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast on weekdays. This business-friendly hotel also offers a 24-hour fitness center, laundry facilities, and express check-out. Complimentary uncovered self parking is available on site.
A complimentary on-the-go breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Comfort Inn Plano-Dallas Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 175 out of 364 reviews
Rating 8 - Good. 43 out of 364 reviews
Rating 6 - Okay. 33 out of 364 reviews
Rating 4 - Poor. 28 out of 364 reviews
Rating 2 - Terrible. 85 out of 364 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ruth

Stayed 2 nights in Dec 2024

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities
I didn't like that my husband got stuck in the elevator between floors and the fire department had to rescue him. The choices for breakfast was very limited. Our door into our room rubbed at the top & wouldn't close without pushing very hard on it. It was a nice quiet place that was close to the hospital where we have family in ICU.
Stayed 1 night in Dec 2024

8/10 Good

Gary

No heater. No tv remote.
Stayed 1 night in Dec 2024

10/10 Excellent

Darrell R.

Stayed 7 nights in Nov 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Dec 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Dec 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay as usual
Stayed 1 night in Dec 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ❤️ this location, quiet and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Kemet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Kemet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location, good stay ☺️
Stayed 1 night in Dec 2024

10/10 Excellent

Kemet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here

10/10 Excellent

Marisa

Stayed 1 night in Dec 2024

10/10 Excellent

paul

Stayed 19 nights in Nov 2024

10/10 Excellent

Kimberly, Friendswood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Kemet

Stayed 1 night in Nov 2024

10/10 Excellent

AnnaKate

Stayed 1 night in Dec 2024

10/10 Excellent

Kemet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here
Stayed 1 night in Dec 2024

6/10 Okay

David

Business traveler
Liked: Staff & service
It was a business trip, so it really didn’t matter much. But I did mention to staff that room 521 door was off track and anyone would have to lift the door up to open and close it properly. I was in the room for 6 days and it was never fixed. But, for the cost it wasn’t worth the hassle
Stayed 6 nights in Dec 2024

10/10 Excellent

Kemet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here
Stayed 1 night in Dec 2024

4/10 Poor

Kimberly

Business traveler, Traveled with pets
Disliked: Amenities
The property was listed on Expedia as pet friendly but when you make the non refundable reservation and show up to check in they tell You there is a $100 non-refundable pet fee. This was not told to me upon reservation. I showed them my service dog paperwork and they still said there was a fee. I went back in the morning to discuss further and they did not charge me. They need to get this figured out and communicated properly so as not to upset any further customers. I appreciated them not charging me this time but will not stay at a comfort inn again if they have a pet fee that is not refundable. Deposits are completely understandable.
Stayed 1 night in Dec 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great breakfast was awesome.
Stayed 2 nights in Nov 2024

6/10 Okay

JOONE B

Stayed 1 night in Dec 2024

2/10 Terrible

Srinvias

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there with family and kids. When we checked in at hotel around 10 PM, we saw lot of people outside and felt very unsafe and ver disturbed. We are given with un-cleaned rooms, after request he changed. One of the floor has very dirty smell. No option for breakfast.