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Comfort Inn Plano-Dallas

2.5 star property

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Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
Exterior
Reception
BBQ/picnic area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
4901 Old Shepard Place, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪12 min walk‬
  • University of Texas at Dallas
    ‪5 min drive‬
  • The Shops at Legacy
    ‪9 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Dallas Plano West

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1000)
$121 nightly
The price was $142
The price is $121 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham Dallas Plano West

About this property

Comfort Inn Plano-Dallas

Plano hotel close to Baylor Scott & White The Heart Hospital
Along with a 24-hour fitness center, this hotel has a 24-hour business center and WiFi in public areas. Free weekday breakfast and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Comfort Inn Plano-Dallas offers 131 accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is available for a surcharge. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast on weekdays. This business-friendly hotel also offers a 24-hour fitness center, laundry facilities, and express check-out. Complimentary uncovered self parking is available on site.
A complimentary on-the-go breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Comfort Inn Plano-Dallas Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 183 out of 405 reviews
Rating 8 - Good. 51 out of 405 reviews
Rating 6 - Okay. 39 out of 405 reviews
Rating 4 - Poor. 35 out of 405 reviews
Rating 2 - Terrible. 97 out of 405 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adil

Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly I liked that breakfast was good. elevators did not work property had water leaks the wi-fi internet stayed down fire alarm detector in room was removed from someone. Over all I us dissatisfied with my stay and will not be staying there again
Stayed 4 nights in Feb 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great.
Stayed 3 nights in Mar 2025

2/10 Terrible

Fredrick

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Panashe

Stayed 1 night in Mar 2025

4/10 Poor

Jacob

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Inexpensive, safe area but hotel lacking.

Friendly staff. They definitely seemed to be trying their best. Nice central location to our activities and food and shopping. Rooms were cleaned but had stains in carpet, loud doors, and aged features updated in years past on a budget. No shampoo, conditioner and soap available except for one bar of soap at the sink. A/c wasn't very affective and was loud. But it kinda worked. I'd try other places at this price point before coming back, but can work in a pinch.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk ladies were excellent and super friendly. The room was clean and well kept, but the bathroom door was missing a handle and the overall conditions from towels to carpet needs updating. I'd stay there again because of the staff and cleanliness, but the facility itself is not up to par for the area.
Stayed 1 night in Mar 2025

2/10 Terrible

Vinay R

Stayed 1 night in Mar 2025

2/10 Terrible

Rocio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't even check in, when coming in there was a customer complaining about her room. Another was complaining of the first TWO rooms that were dirty and decided to leave. In that small time I found out they did not have a maintenance person on site until POSSIBLY Monday and breakfast would not be served. The receptionist was nice but really didn't seem to care. Hotel said it was up to this site to refund and this site said it was up to them. No one ever resolved anything when they stated they should've had some sort of resolution within 48 to 72 hours.
Stayed 1 night in Mar 2025

10/10 Excellent

zhong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Laura

Disliked: Staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is what keeps me coming back
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book here.

Huge line at front desk. Reeked of smoking in lobby. No hot water. Fire dept attending to some non-emergency situation down the hall when we arrived. Basically total chaos.
Stayed 1 night in Mar 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty sheets

The bedding and pillow cases had a lot stains I called the front desk for a different clean set and she came back and gave me bedding full of pubic hairs all over the sheets me and my boyfriend ending up sleeping on the couch using towels to cover ourselves and used the towels to place on the couch
Stayed 1 night in Mar 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is great
Stayed 3 nights in Mar 2025

2/10 Terrible

Crystal

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst stay ever!

This was the worst stay ever!!! No hot water !!! Elevator wasn’t working, had to climb 4 flights of stairs with my infant child and belongings. Moved rooms 3 times first one smelled like urine.. last 2 no hot water. Only thing they had for breakfast was eggs the worker claimed they been out of food for 2 days. I would never book here again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is awesome
Stayed 1 night in Mar 2025

2/10 Terrible

Deepak Kumar

Disliked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Mar 2025

4/10 Poor

Namsu

Business traveler
Disliked: Amenities
A hotel where you can just stay for a day or so
Stayed 2 nights in Mar 2025

2/10 Terrible

Sidney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here, no hot water no elevator!!
Stayed 1 night in Feb 2025

6/10 Okay

Terry

Business traveler
Stayed 1 night in Feb 2025

10/10 Excellent

esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Feb 2025

10/10 Excellent

Earl

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff is great!
Stayed 12 nights in Feb 2025

8/10 Good

Tasha

Liked: Cleanliness
Stayed 1 night in Feb 2025