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Sonesta ES Suites Dallas Park Central

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta ES Suites Dallas Park Central

Lobby
Exterior
Seasonal outdoor pool
Full-size fridge, microwave, stovetop, dishwasher
Minibar, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Hot Tub
  • Room service
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
7880 Alpha Road, Dallas, TX, 75240
  • Medical City Hospital
    2 min drive
  • Richland College
    4 min drive
  • Galleria Dallas
    5 min drive
  • Dallas, TX (ADS-Addison)
    13 min drive

Room options

Similar properties

Exterior

Sonesta ES Suites Dallas Medical Market Center

Pool
Breakfast included
Pet friendly
Free WiFi
4.0 out of 5, Very Good, (798)
The price is $110
per night
$129 total
includes taxes & fees
Jan 8 - Jan 9
Sonesta ES Suites Dallas Medical Market Center

About this property

Sonesta ES Suites Dallas Park Central

3-star aparthotel in Far North Dallas
Along with a 24-hour fitness center, this aparthotel has a spa tub and a seasonal outdoor pool. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and dry cleaning are onsite. Each apartment offers free WiFi and free wired Internet, a flat-screen TV with cable channels, plus a dining area and a refrigerator. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include a stovetop and a minibar. Limited housekeeping is available.
Sonesta ES Suites Dallas Park Central offers 114 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Flat-screen televisions come with premium cable channels. Full-sized refrigerators/freezers, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dallas aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a seasonal outdoor pool, Sonesta ES Suites Dallas Park Central provides a spa tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 400 square feet (37 square meters) include conference space. This business-friendly aparthotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9 AM and on weekends between 7 AM and 9:30 AM. A complimentary manager's reception is offered on select days.
Room service is available.

Languages

English, Spanish

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay), plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Dallas Park Central
Hawthorn Suites Wyndham Dallas Park Central
Hawthorn Suites Wyndham Hotel Dallas Central Park
Wyndham Dallas Park Central
Hawthorn Suites Wyndham Dallas Park Central Hotel
Sonesta ES Suites Dallas Park Central Dallas
Hawthorn Suites by Wyndham Dallas Park Central
Sonesta ES Suites Dallas Park Central Aparthotel
Sonesta ES Suites Dallas Park Central Aparthotel Dallas

Sonesta ES Suites Dallas Park Central Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 395 out of 1044 reviews" "
Rating 8 - Good. 320 out of 1044 reviews" "
Rating 6 - Okay. 141 out of 1044 reviews" "
Rating 4 - Poor. 79 out of 1044 reviews" "
Rating 2 - Terrible. 109 out of 1044 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Cornelius

Traveled with family and small children
Liked: Cleanliness, amenities
There were some fixtures in the room we stayed in the wasn't working.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Great experience
Visited for a trip and overall it was a very good experience.
Stayed 2 nights in Oct 2022

4/10 Poor

LaRoyce

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was outdated, stains on the furniture, rips and tears on the furniture as well. The room did not seem to have been cleaned prior to our arrival. There was masking tape along the door frame near the latch.....not sure what that was about. The front desk clerk Darlon was very helpful and understanding. He provided a full refund and was very apologetic.
Stayed 3 nights in Sep 2022

10/10 Excellent

Josefina

Stayed 1 night in Sep 2022

10/10 Excellent

Lashondria

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I liked the apartment style
Stayed 1 night in Aug 2022

4/10 Poor

Jeannie

Traveled with family
We did not stay here because there was not hot water, and the pool was closed. Drove all that way to fine this hotel and found all that out. I wish someone would have called me to let me know about the problem they were having. I had to find another hotel, i was not filmier with the area.
Stayed 5 nights in Jul 2022

6/10 Okay

EDGAR

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Valerie

Traveled with family
Disliked: Cleanliness
Boiler out, no hot water, pool closed, washer and dryer out, for almost 2 weeks. 1 room had bugs
Stayed 7 nights in Jul 2022

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was very spacious and clean although the hot water was not working and the pool was closed we still had a great stay. The staff was very friendly.
Stayed 4 nights in Jul 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Room comfort
Wouldnt stay here again
Where do I begin?We checked in on a Wednesday around 6:30pm.When we got there the pool had caution tape around it and we were told that the pool closed.We decided to go ahead and stay there because we had a large suite to accommodate our family.We were giving the keys to our 1st room.Went to open the door the keys didn't work.I go back down to the lobby where they told me that they are going to put us in a different room.So we move to room #2.We settle into that room and decide where we want to eat for the night.Return to the room everything is fine. Well around 3a.m. Thursday morning the air stops working in part of the suite.We notified maintenance and went about our day exploring Dallas.Returned to the room and it was hotter than hell.Notified front desk again and we were told maintenance fixed it.We told them that it was still hot.They move us to another room (room #3).We all load up our stuff and move to that room.When we get to that room we were also notified that the hot water has stopped working and they will offer us a discount.Well here we are 3rd room no hot water and a huge family.We decided to stay and went on about our day.After returning for the night the air on one side of the suite isnt working.We notified front desk and was told to use room 2 and 3 for the remainder of our stay.So we split up and stayed in two different rooms.They rooms were not close. And they tried charging us for using 2 rooms.We eventually checked out early.
Stayed 6 nights in Jul 2022

8/10 Good

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, affordable, close to the freeway, fast food and convenience stores
Stayed 1 night in Jul 2022

2/10 Terrible

John

Business traveler
Disliked: Amenities, property conditions & facilities
The keys kept on not working. The manager was terrible. Some of the neighbors were noisy and were partying all night. Coffee wasn't available for a few days. The continental breakfast didn't start until 7:15 a.m. the laundromat didn't work. The location was good.
Stayed 5 nights in Jul 2022

10/10 Excellent

Miah

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were cool and friendly. It is very comfortable here. It’s definitely worth booking. Affordable.
Stayed 3 nights in Jul 2022

8/10 Good

Harold

Traveled with family
Liked: Room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

Anna-Tina

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness
Location was great! Loved that the rooms are big so i was able to accommodate 6. Very disappointed in how dirty it was. When they told us we couldnt check in early bc they needed to clean it, I expected it to be clean. Was not! Was also shocked when i saw a few roaches. Thats all i needed to see. Hotel has alot of potential but definitely needs to be renodeled & taken care of better....
Stayed 3 nights in Jul 2022

6/10 Okay

Octavia

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Petra

Traveled with family
Disliked: Room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

April

Traveled with family
Disliked: Cleanliness, room comfort
Mold & smell of it weed.
When we walked in to the front desk it smelt like someone was smoking weed inside. When we checked into our room there was mold all over the bathroom wall and ceiling. We asked to have another room and it was the same. Again they gave us another room and it had mold as well. So we decided to check out. We couldn’t even stay. My asthma was already acting up after being there just minutes.
Stayed 5 nights in Jul 2022

10/10 Excellent

Betty

Stayed 3 nights in Jul 2022

8/10 Good

Kyle

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Dominique

Traveled with family
Disliked: Cleanliness, room comfort
DONT WASTE YOUR MONEY, WORST STAY EVER!!
DO. NOT. STAY. HERE!! we arrived late, the manager tried to make us pay again for our pre-paid booking, after an hour of back and forth she admitted she was wrong and gave us the key. property looks updated from the outside and old and dingy inside. bathroom lights didn’t work, told the front desk multiple times a day during our 5 day stay, they kept having excuses about maintenance not being onsite only to NEVER FIX THE LIGHTS. myself, husband, and oldest son have athletes foot/bumps on our feet from the bathrooms. husband also has small bites all over his body. bed bugs? who knows! TERRIBLE HOTEL/TERRIBLE CUSTOMER SERVICE, it’s cheap, yes, but you get what you pay for...DONT WASTE YOUR TIME OR MONEY!
Stayed 4 nights in Jul 2022

10/10 Excellent

Larry

Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Traveled with family
The hotel is a little older than expect. No problem checking in or out. The breakfast was suck, with only three items. Bread, cereal, oatmeal. No egg no meat at all.
Stayed 1 night in Jul 2022

6/10 Okay

Ronald

Disliked: Cleanliness
Stayed 2 nights in Jul 2022

2/10 Terrible

Nana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a filthy and decaying property. I did not feel clean dueing my stay. Room doors have substained enough damage to make one thing about attempted break-ins. Permanents foul smells of weed, smoke, food and the old carpet all over. Dark furniture that still can’t hide the stains and surface “cleaning” that is done. Non-business clientele Pro: Parking availability
Stayed 3 nights in Jun 2022