Hilton Garden Inn Dallas Richardson

3.0 star property

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Lobby
Breakfast and dinner served
Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Hot Tub
  • Parking available

Explore the area

Map
1001 W. President George Bush Highway, Richardson, TX, 75080
  • University of Texas at Dallas
    ‪5 min drive‬
  • CityLine
    ‪5 min drive‬
  • Methodist Hospital Campus for Continuing Care
    ‪6 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪32 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • 459 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mobility & Hearing Accessible (bathtub)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Mobility & Hearing Accessible (Bathtub)

  • 459 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mobility & Hearing Accessible (RI Shower)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 327 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility & Hearing Accessible (bathtub)

  • 459 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Dallas Richardson

3-star Richardson hotel close to University of Texas at Dallas
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Hilton Garden Inn Dallas Richardson offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels.

This Richardson hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Garden Inn Dallas Richardson provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 2520 square feet (234 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in July 2021.

Hilton Garden Inn Dallas Richardson is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (2,520 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Renovated entire property - July 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.50 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 11:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Dallas Hotel Richardson
Hilton Garden Inn Dallas Richardson
Hilton Garden Inn Richardson
Hilton Garden Inn Richardson Dallas
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Dallas Richardson Hotel
Hilton Garn Dallas Richardson
Hilton Dallas Richardson
Hilton Garden Inn Dallas Richardson Hotel
Hilton Garden Inn Dallas Richardson Richardson
Hilton Garden Inn Dallas Richardson Hotel Richardson

Hilton Garden Inn Dallas Richardson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 961 reviews
Rating 8 - Good. 230 out of 961 reviews
Rating 6 - Okay. 89 out of 961 reviews
Rating 4 - Poor. 51 out of 961 reviews
Rating 2 - Terrible. 36 out of 961 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Domingo

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Very clean and up to date. Very well kept.
Stayed 1 night in Nov 2024

6/10 Okay

Maricella

Traveled with family
Liked: Staff & service
Hot tub was under maintenance, also charged me over $50 more since I booked through a 3rd party (Expedia) neither of these issues were communicated prior to booking
Stayed 2 nights in Nov 2024

4/10 Poor

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Associate working front desk was not friendly and I fear hates her job… a lot.
Stayed 1 night in Nov 2024

8/10 Good

Haley

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Stayed 1 night in Nov 2024

4/10 Poor

Savannah, Flint

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool area was very dirty. Terrible smell in the 2nd floor
Stayed 1 night in Nov 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

FU GUO

Disliked: Staff & service, property conditions & facilities
The bathroom is not clean
Stayed 4 nights in Nov 2024

10/10 Excellent

Srinibas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Big chain that nickels and dimes
I walked into the hotel after A long trip and was greeted by a gentleman At the desk who proceeded to tell me about all of the charges that I would be nickel and dimed for. Rather than accepting the fact that Hotels.com stated that there was free parking, he insisted that the four dollar charge per night was something that the Hilton had decided and did not “update the third-party about”. I was told that I should speak with the manager who never showed up that evening and did not come in until at least two days later. After waiting two days, I still could not get in touch with the manager and spoke with a gentleman by phone from my room named Carlos, who also refused to take any action because he is not the manager. He could hear that I was getting upset and had the audacity to tell me to relax, and then proceeded to tell me that the charges for the parking were not on my bill in the first place. Although it’s only four dollars per night, the principal is important because I was promised free parking and I did not deserve to be treated that way for a legitimate concern. I also found it ridiculous that they charge you $100 for incidentals so they can play with your money while you are staying there in the event of damage.
Stayed 4 nights in Oct 2024

8/10 Good

Gail

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

6/10 Okay

Holly

Business traveler, Traveled with family
The app was down. Could not check in without going to the counter
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one small problem
This is a great property, I just don’t love the fact that online it indicates free parking when in fact there is a small charge. I asked them to waive it since I specifically checked to see if parking was free before I booked, they said they would do that but I have not yet seen the evidence. Everything else was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Ferman

Stayed 1 night in Jul 2024

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very limited services. Front desk people need additional training in customer care,
Stayed 4 nights in Oct 2024

10/10 Excellent

Tatsiana

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leveland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the staff were friendly. The hot tub wasn't working, however the pool was nice. The exercise room was great as well.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leveland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Leveland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

CESAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cesar's
This is my third time staying at the Hilton Garden Inn in Richardson, and the service has always been outstanding. I enjoyed the breakfast, which was superb and excellent service and could accommodate my taste for a large cup of coffee with milk.
Stayed 2 nights in Oct 2024