Hilton Garden Inn Dallas/Duncanville

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Dallas/Duncanville

Exterior
Outdoor pool, sun loungers
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Lobby
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
800 N Main St, Duncanville, TX, 75116
  • Methodist Charlton Medical Center
    5 min drive
  • Duncanville Fieldhouse
    6 min drive
  • The Potter's House
    8 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    27 min drive

Room options

Standard Room

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, Accessible

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Dallas/Duncanville

3-star Duncanville hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Hilton Garden Inn Dallas/Duncanville offers 142 accommodations with bathrobes and hair dryers. 36-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Duncanville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hilton Garden Inn Dallas/Duncanville features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 11 square feet (1 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Guests can use the health club at a partner property. Onsite self parking is complimentary.

Hilton Garden Inn Dallas/Duncanville is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
The Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12.95 for adults and USD 9.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Dallas/Duncanville
Hilton Garden Inn Hotel Dallas/Duncanville
Hilton Duncanville
Hilton Garden Inn Dallas / Duncanville Hotel Duncanville
Hilton Garden Inn Duncanville
Hilton Garden Inn Dallas/Duncanville Hotel Duncanville
Hilton Garden Inn Dallas/Duncanville Hotel
Hilton Garden Inn Dallas/Duncanville Duncanville
Hilton Dallas Duncanville
Hilton Garden Inn Dallas/Duncanville Hotel
Hilton Garden Inn Dallas/Duncanville Duncanville
Hilton Garden Inn Dallas/Duncanville Hotel Duncanville

Hilton Garden Inn Dallas/Duncanville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 395 out of 871 reviews" "
Rating 8 - Good. 244 out of 871 reviews" "
Rating 6 - Okay. 113 out of 871 reviews" "
Rating 4 - Poor. 52 out of 871 reviews" "
Rating 2 - Terrible. 67 out of 871 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

julia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Its very close to Dallas Baptist University
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Angela Sue

Stayed 2 nights in Jul 2024

6/10 Okay

Dominique

Stayed 2 nights in Jul 2024

8/10 Good

Zachary, McDonough

Liked: Staff & service
Killed 4 crickets in my room. One crawled out of my bed. Staff was nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Genaro

Stayed 2 nights in Jul 2024

8/10 Good

Jocelyn

Liked: Staff & service, amenities, property conditions & facilities
Even though the rooms could have been a little more updated… the front desk employees made it a good stay.. (bathroom and entryway was updated) the guy upfront was extremely helpful and friendly. Good service goes a long way.
Stayed 1 night in Jul 2024

10/10 Excellent

Alice

Stayed 2 nights in Mar 2024

2/10 Terrible

Leslie

Traveled with family
They overbooked and gave my room away. Then when I was finally able to get a room after about 30 minutes of standing around and not knowing if I will need to find a new place, I was given a room with a broken air conditioner, multiple bugs on the floor that needed to be killed, the phones didn’t work, and the WiFi also only worked in the lobby
Stayed 1 night in Jun 2024

10/10 Excellent

Shanta

Stayed 3 nights in Jun 2024

10/10 Excellent

Gussie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to shopping and restaurants
Stayed 3 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service
The property was clean and always had an elevator ready! The breakfast was decent, but be ready to add your own seasoning 😉
Stayed 2 nights in Jun 2024

6/10 Okay

Chad

Liked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

MiStajia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was to die for!! The bed was clean and comfortable overall I enjoyed my stay and will be staying again soon!
Stayed 1 night in May 2024

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was somewhat surprized that the breakfast bar was not included with the room rental, so we opted to dine elsewhere. I usually only grab an item or two for breakfast, which couldnt justify the price for me, or my young granddaughter

10/10 Excellent

Darrin

Stayed 1 night in May 2024

2/10 Terrible

Brittany

Stayed 2 nights in May 2024

10/10 Excellent

Devin

Stayed 2 nights in May 2024

8/10 Good

Tanika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was fine except we killed about 20 little black bugs before we went to bed.
Stayed 1 night in May 2024

2/10 Terrible

Antrail, San Antonio

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The manager on duty was Cash, and he was very quiet and meek and not personable at all. We walked into our room and were immediately greeted by bugs, looked like flying roaches. Within a span of 5 mins we killed a dozen and of course we called to the front desk. Cash the manager said come down so they could change the room. My wife and I were in town because our daughter was having surgery snd wanted to be close to the hospital so we didn’t panic and hoped the next room wouldn’t be the same. Cash said the rain was the cause of bugs coming into our rooms. The spray company hadn’t completed the spraying earlier in the week he said and would complete it the next day. So he gave us some free “breakfast vouchers” which was cool but how can we eat at a place after seeing so many critters in our room. So now we are in our second room. I only saw one bug but it was late and so we went to sleep. We woke up to a couple of more bugs but we had to go and we were gone the entire day and into most of the evening. Finally back into our room at about midnight and there are more bugs. Called downstairs and no one answered the phone. I went down stairs and no one is at the desk. So we plugged up our ears with tissue and went to bed. So realizing we had one more night and we were there to help our daughter after the surgery we decided to tough it out. We saw the maid as we closed our door and asked her to clean our room. She said ok! We got back later that night and service was done. Terrible!
Stayed 3 nights in May 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Curtain wouldn’t close , toilet flush issues , the entire hotel smelt musty. We found a bug in the bed and a roach that was running around room. They did offer to move us rooms but I had to go from double bed to single and the room still had a smell and the ac was just as bad. I was offered free breakfast for inconveniences but after seeing lack of cleanliness in hotel there was no way I wanted anything from the kitchen
Stayed 1 night in May 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Tabitha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend
Room was relatively clean and spacious. Our room in particular had a beetle infestation. They were all over the floors and ceiling. Flying all over the room. We read reviews after we were there and complaints of bugs were present. Shower was pretty bad. Bed is extremely firm and not comfortable to sleep on. We couldn’t get the guide on the tv without turning it off and back on. TV would spontaneously switch from TV show to guide while watching.
Stayed 1 night in May 2024

8/10 Good

Janette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024