Holiday Inn Express Dallas Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Dallas Downtown by IHG

Exterior
Exterior
Room, 2 Double Beds, Accessible (Comm, Mobil, Roll-In Shower) | Premium bedding, pillowtop beds, desk, blackout drapes
Land view from property
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
302 S Houston Street, Dallas, TX, 75202
  • Reunion Tower
    ‪6 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪8 min walk‬
  • American Airlines Center
    ‪18 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪19 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Holiday Inn Express Dallas Downtown by IHG

Hotel in Downtown Dallas
A 24-hour fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available once per stay.
Holiday Inn Express Dallas Downtown by IHG offers 127 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 200 square feet (19 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

Holiday Inn Express Dallas Downtown by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 200 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1925
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hotel Lawrence
Hotel Lawrence Dallas
Lawrence Dallas
Lawrence Hotel
Quinta Inn Dallas Downtown
Quinta Wyndham Dallas Downtown Hotel
Quinta Wyndham Dallas Downtown
Hotel La Quinta by Wyndham Dallas Downtown Dallas
Dallas La Quinta by Wyndham Dallas Downtown Hotel
Hotel La Quinta by Wyndham Dallas Downtown
La Quinta by Wyndham Dallas Downtown Dallas
La Quinta Inn Suites Dallas Downtown
Quinta Wyndham Hotel
Quinta Wyndham
Hotel Lawrence
La Quinta Suites Dallas
La Quinta Inn & Suites by Wyndham Dallas Downtown Hotel
La Quinta Inn & Suites by Wyndham Dallas Downtown Dallas
La Quinta Inn & Suites by Wyndham Dallas Downtown Hotel Dallas
Hotel Lawrence
La Quinta Inn Suites Dallas Downtown
La Quinta by Wyndham Dallas Downtown

Holiday Inn Express Dallas Downtown by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 469 out of 1222 reviews
Rating 8 - Good. 292 out of 1222 reviews
Rating 6 - Okay. 185 out of 1222 reviews
Rating 4 - Poor. 118 out of 1222 reviews
Rating 2 - Terrible. 158 out of 1222 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Yannick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Hezekiah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The “Dream” Destination LOL what a joke

Picture this New Year’s Eve. You go with your girlfriend to watch the fireworks at the tower, drunk and in love. You checked into your room but due to the traffic couldn’t bring your stuff inside before the count down. After the clock strikes mid night after after waiting 2 hours to find a parking spot. You two waddle your way through the lobby to your room but your key doesn’t work… The numbers written in the key match the door but they don’t work. You listen closely and you can hear people in the room YOU payed for and CANNOT get into. So you go down the the lobby where you wait 30 min for the lady hyped up off of steroids and pre-workout to stop yelling at the front desk, clerk about people smoking on the stairs. The clerk is just as baffled as you when you explain to him that he mistakenly gave the room YOU payed for away to a different person. Mind you you haven’t seen the room so you can’t even tell if the room he says he’s gonna give you instead. He’s even remotely close to the one you paid for. They said that if you wake up early in the morning, come down to the front office, they would compensate you for the whole mixup and you did just as they instructed only need to find out, it’s a different guy working the desk in the morning. He says the same thing. The other guy told you the night prior so you wait before you write this review to see if they actually follow through what they’re gonna do and they don’t. Horrible day never again save your money.
Stayed 1 night in Dec 2024

10/10 Excellent

Jan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and the staff friendly.The room was very clean and the hallway and room smelled fresh. Location was very good, parking was possible in a public parking lot but no problem with short walk to hotel. There are restaurants very close by.
Stayed 1 night in Jan 2025

2/10 Terrible

Carl

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that no information was forthcoming during review of website that no parking on site was available. Travelers who are not familiar with location need that information before making a reservation. Parking on the street is unacceptable.
Stayed 1 night in Jan 2025

10/10 Excellent

KAY

Stayed 2 nights in Oct 2024

2/10 Terrible

Tracy

Disliked: Staff & service

No parking, rude staff

I tried to cancel upon check in and this is the only hotel that did not refund my miney. I was nit comfortable parking my brand new car 2 blocks away from the hotel in downtown Dallas.
Stayed 1 night in Jan 2025

6/10 Okay

Jamie

Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Downtown Dallas Hotel

This is an excellent hotel located in Downtown Dallas. We stayed in a king suite which consists of a bedroom area and a lounge area both with TV. The bathroom was spacious and equipped with an excellent shower. The free breakfast offers a good variety and quality of choice of food. The location is very convenient with many sights within easy walking distance. The nearby JFK memorial plaza is also a popular pick up point for tours etc. Hotel security is also very good. Sadly Dallas has a staggering homeless issue and some of this community can be very aggressive. At night time I advise exercising great vigilance if walking back to the hotel, especially alone. This is not a criticism of this superb hotel as this advice will be applicable to many hotels in the city centre.
Stayed 2 nights in Jan 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was easy and quick. Other than the beds being a little on the smaller side, the room was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharvani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a blast
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and close to everything. My only comment is that their standard king room is kind of cramped. Its a tight space.
Stayed 4 nights in Dec 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for New Year’s fireworks. Location was excellent. Very walkable
Stayed 1 night in Dec 2024

10/10 Excellent

Jessika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect for our needs!
Stayed 1 night in Dec 2024

8/10 Good

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Dec 2024

6/10 Okay

donna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Stayed 3 nights in Dec 2024

8/10 Good

MINH

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room was smaller than I expected, but my family and I made it work. Most tourist attractions were within walking distance, which is a huge plus. I didn’t feel unsafe walking around the area. The only reason I knocked a star off is because the male receptionist would not fill the hot water dispenser in the tea/coffee area and said that I would have to wait until the following morning for it to be refill. Then, he went back into the back room to continue his phone conversation.
Stayed 4 nights in Dec 2024

6/10 Okay

Elvira

Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to tour downtown area
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Staff & service
Check in is convenient and fast. No parking at this location makes me want to book elsewhere in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and bed accessories is so so comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024