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Holiday Inn Express Frisco Legacy Park Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Frisco Legacy Park Area by IHG

Exterior
Seasonal outdoor pool
Exterior
Free daily buffet breakfast
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
$92
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
3400 Parkwood Blvd, Frisco, TX, 75034
  • Place, Comerica Center
    ‪10 min walk‬
  • Place, Stonebriar Centre Mall
    ‪13 min walk‬
  • Place, Ford Center
    ‪15 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Wheelchair, Access Tub)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair, Access Tub)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Frisco Legacy Park Area by IHG

Frisco hotel close to Stonebriar Centre Mall
This smoke-free hotel features a snack bar/deli, a seasonal outdoor pool, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Holiday Inn Express Frisco Legacy Park Area by IHG offers 121 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business-related amenities consist of a business center and 3 meeting rooms. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Express Frisco Legacy Park Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Frisco Holiday Inn Express
Holiday Inn Express Frisco
Holiday Inn Express Hotel Frisco
Frisco Holiday Inn
Holiday Inn Frisco (Plano/Stonebriar) Hotel Frisco
Holiday Inn Express Frisco Hotel
Frisco Holiday Inn

Holiday Inn Express Frisco Legacy Park Area by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 285 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 162 out of 1001 reviews
Rating 2 - Terrible. 196 out of 1001 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

tina

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in the toilet would not flush they didn't fix it until the next day there was blood stains on comforter housekeeping never came and cleaned it made beds ,they were remodeling and paint fumes were awful.We stayed there due to I had surgery at 5 am down the street I was up all night with neighbors fight and a women screaming on and off for hours
Stayed 2 nights in Aug 2025

8/10 Good

Marston, Sun City Center

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Marston, Sun City Center

Liked: Cleanliness, staff & service, amenities
the staff is always great the hotel is still undergoing renovations
Stayed 1 night in Aug 2025

6/10 Okay

Tammy

Stayed 1 night in Jul 2025

4/10 Poor

Abhijeet

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There were roaches in our room and I hate the old 90s AC
Stayed 5 nights in Jun 2025

4/10 Poor

Wendy

Disliked: Cleanliness, property conditions & facilities

Won't stay @ this particular Holiday Express again

When we entered the hotel lobby it had a very musty smell. The clerk at the desk reeked of cigarette smoke because he was out smoking on the walk where the handicap parking spaces are. We got up to the room fine but there were spots on the comforter meaning they eitherndid not get them clean or they had not been changed. When we got in thenrestroom there wasnonly 1/2 a roll of toiletnpaper. The drain on the bathtub was diety lookingnlike it had not been cleaned and I knkw they turn the a/c units off during the day but here in Texas you need to have them setnon something, even 78 or 76 so you can be half way comfortable instead of sweating waiting for thenroom to cool off. The breakfast was bread (to toast, bagels, muffins, yogurt, powdered eggs, bacon, sausage, yogurts and juices. They had already taken the pancakes or waffle stands taken out of the breakfast area and they were tonserve until 9:30 !,# we wentndown around 8:45.
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Stayed 1 night in Aug 2025

2/10 Terrible

Cory

Disliked: Cleanliness, staff & service
There’s no lights in the parking lot. Tv don’t work . Not like pics
Stayed 1 night in Aug 2025

6/10 Okay

Marion

Business traveler
Ceiling needed paint, makeshift electrical stuff was coming off the wall. As you look out the window tiles were missing on the roof. Poor condition.
Stayed 1 night in Jul 2025

4/10 Poor

Desiree

Traveled with family
Disliked: Amenities, property conditions & facilities
I went to the pool and there were children blowing snot in it. The uncle was cheering it on and saying how stringy and long it was. I did not get in. The tub filled up with water and took forever to drain. Ankle deep water during my shower. The linens on the bed had tears in them and there was writing on the wall outside of our room in permanent marker. The elevators had missing number on the buttons and the breakfast was mediocre.
Stayed 1 night in Jul 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,in the process of being updated. Staff were all very friendly and helpful. Breakfast was good, no waffles though, only disappointment for me. Ill stay there again....
Stayed 1 night in Jul 2025

8/10 Good

Mary

Traveled with family
Stay was good, beds were comfortable. Breakfast was good. Carpets look worn. Carpet freshener was pretty strong smelling.
Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Stayed 2 nights in Jul 2025

8/10 Good

Charles

Stayed 1 night in Jul 2025

2/10 Terrible

Vince, Memphis

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overall this hotel should not be open until the complete renovation is done. Only the 1st floor and lobby area are nice. I had two rooms on third floor. The bathrooms were dirty. The tubs needed to be replaced. We had to clean both bathrooms before we could use them. The mattresses in one room smelled as if someone had left human waste on them. Some of the appliances did not work. Outside of the lobby area near the bench, rats were seen running around on the ground and even one inside the hotel lobby area. The good thing about this hotel was the day staff. In spite of the problems, they made every effort to make our staff as good as possible. However, the night staff should not be in customer service. She was rude and dismissive. I believe if given the proper time to complete the renovations, this hotel could be good!
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities

Budget friendly

All good except bathrooms are little old. Other than that it’s great and breakfast options are good
Stayed 4 nights in Jul 2025

8/10 Good

Damion

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Gwendolyn

Business traveler
They did not clean the room properly. There was not enough towels, and the TV didn’t work.
Stayed 3 nights in Jun 2025

10/10 Excellent

christy

Stayed 1 night in Jun 2025

2/10 Terrible

Shane

Stayed 3 nights in Apr 2025

10/10 Excellent

Pete

Stayed 1 night in Jun 2025

4/10 Poor

Ronda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. That’s about all that was good about it.
Stayed 2 nights in May 2025

10/10 Excellent

Tomas

Liked: Cleanliness, amenities, property conditions & facilities
100 % reconended, clean, convenient and super friendly staff.
Stayed 1 night in Apr 2025