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Holiday Inn Express Frisco Legacy Park Area, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Frisco Legacy Park Area, an IHG Hotel

Exterior
Exterior
Exterior
Seasonal outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
3400 Parkwood Blvd, Frisco, TX, 75034
  • Comerica Center
    ‪13 min walk‬
  • Ford Center at The Star
    ‪15 min walk‬
  • Stonebriar Centre Mall
    ‪15 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Wheelchair, Access Tub)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Mobility Accessible (Wheelchair, Access Tub)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Frisco Legacy Park Area, an IHG Hotel

Frisco hotel with free breakfast
This smoke-free hotel features a snack bar/deli, a seasonal outdoor pool, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Holiday Inn Express Frisco Legacy Park Area, an IHG Hotel offers 121 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business-related amenities consist of a business center and 3 meeting rooms. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Express Frisco Legacy Park Area, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Frisco Holiday Inn Express
Holiday Inn Express Frisco
Holiday Inn Express Hotel Frisco
Frisco Holiday Inn
Holiday Inn Frisco (Plano/Stonebriar) Hotel Frisco
Holiday Inn Express Frisco Hotel
Frisco Holiday Inn

Holiday Inn Express Frisco Legacy Park Area, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 301 out of 1001 reviews" "
Rating 8 - Good. 208 out of 1001 reviews" "
Rating 6 - Okay. 179 out of 1001 reviews" "
Rating 4 - Poor. 145 out of 1001 reviews" "
Rating 2 - Terrible. 168 out of 1001 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Laura

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Could not totally understand attendant. Construction areas not cleaned up, baseboard trim missing, dust and screws on floor, and staircase entry partially blocked by construction. Two stray pillowcases lying on a bed and one towel left hanging over the shower curtain. Parking lot dark/sketchy. Did not feel safe, glad I did not bring children and afraid to go to exercise room alone! So unlike HI in the past. Super disappointed, and had I not come in late (and tired) from a church event, I would have searched elsewhere! But-there was no smells so, we were able to stay. Bed was perfect!
Stayed 1 night in Oct 2024

2/10 Terrible

Rodney

Traveled with partner
Disliked: Amenities
The sheets had multiple stains on them ..the couch had stains all over it ..the room had no trash can or room phone no hand soap ..the toilet had stains in as well, me and my wife did not feel comfortable staying in this hotel room so we check out with in 25 mins
Stayed 1 night in Oct 2024

4/10 Poor

Candy

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ricky

Disliked: Cleanliness, property conditions & facilities
The elevators were filthy. They are working on things, but they did not clean up for two days in the elevators or hallways. I stay at Holiday Inn express a lot. In fact the last three weekends I have I asked for a late check out 2 o’clock is the latest they allowed which I understand, but I needed another hour and they refused.
Stayed 1 night in Oct 2024

2/10 Terrible

Brittany

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel incorrectly charged me two additional nights and refuses to credit. Ongoing issue for 6 months. The manager has never called back, never emailed back. I’ve escalated to bbb and their corporate. Do not stay here. Read the reviews this is a terrible hotel that isn’t hospital and doesn’t do right by their people
Stayed 3 nights in Apr 2024

10/10 Excellent

Angie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Working out of town
I’m working in Frisco, I’m a nurse that lives 164 round trip from my job so to break it up I spent 2 nights at this hotel which is only 5min from my job😃 it was a great 2 nights. I’ll be working in Frisco most of October so will be booking every week at least 2 nights👍
Stayed 2 nights in Sep 2024

2/10 Terrible

Cinthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ivette

Disliked: Cleanliness
Poor Cleanliness
There was garbage behind the night stand and the bed. The room was not cleaned properly and the bed sheets had stains on them. Informed the front desk and all they did was bring fresh towels.
Stayed 3 nights in Sep 2024

2/10 Terrible

Crystal

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place wasn’t very clean. Floor was very dirty, not vacuumed. When we went to go to bed for the night pulled our blankets back for the night and the bed was full of red hair neither of us had red hair. This hotel does not have ur heavy, nice and quiet hotel doors it has loud steel doors that slam shut everytime someone walks in or out of them so that is what u heard all night long was doors slamming really loud all night long. For it to be a Holiday Day Inn Express Way I was totally surprised because they are normally ur nicer hotels.
Stayed 1 night in Sep 2024

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy. Carpet stained and dirty. Found a cockroach in my room
Stayed 5 nights in Aug 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Sep 2024

4/10 Poor

Dionne

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room had trash on the floor. TV dresser had pieces broken off of the wood. Bathroom was dirty and had smears on the door.
Stayed 2 nights in Aug 2024

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service
Very convenient location. Good beds and linens bPool area was not clean. Breakfast area was like a warehouse. Not inviting. Like one would find in a much cheaper place. Bathroom tile grout was broken with loose pieces
Stayed 2 nights in Aug 2024

4/10 Poor

Rahul

Business traveler
Disliked: Cleanliness, property conditions & facilities
Property very old and still being renovated. IMO, it should not be open to customers yet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Very nice for a great price
Stayed 1 night in Aug 2024

2/10 Terrible

Bhaskar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude making inappropriate jokes
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Akash

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Please stay away from this property if you can. We were looking for options for an overnight stay and the price attracted us, but that was the only good thing about this hotel. The carpets in the rooms were sticky and the room as well as the hotel in general had a moldy smell and weird smell as though it had not been deep cleaned in a while. The bedsheets and comforter sets need to be burned and the owner should really invest in getting new sets, as they had a weird smell to them as well. Overall, if you are on a budget and just need a place to lie down for a while, braving the moldy smell, go for it. Or else, avoid this place like a plague.
Stayed 1 night in Jul 2024

10/10 Excellent

samantha

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service
Decent
Hotel was hot. The floors were sticky and numerous fans in random places trying to cool the building. Outside area and hallways are poorly lit. Staff was very nice.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kelli

Disliked: Cleanliness, staff & service, property conditions & facilities
Reservation was for 1 room with 2 queen beds. The room had 1 king bed and the hotel staff said too bad. Thats all they had. I refused to stay when the staff didn't care whether I did or not.
Stayed 2 nights in Jul 2024

6/10 Okay

Hector

Business traveler
Liked: Staff & service
I had a disappointing stay at the Holiday Inn in Frisco, Texas. Unfortunately, my room fell short of my cleanliness expectations, with noticeable stains on the sheets and minor tears also on the sheets.The overall cleanliness can be set as three star if any.While most of the staff were friendly and attentive, one employee at the front desk seemed preoccupied with the cash register and didn't acknowledge patrons walking by with a simple Good Morning. Perhaps I'm just too old and expect more from a >$100 Hotel rooms.Motel 6 came to mind after my stay.
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Smelled like vomit by the elevators when checked in. Still smelled that way at check out. Internet outage- not hotel fault but they could’ve communicated the issue to its guests. Was very dirty around the TV and found a q tip that wasn’t mine.
Stayed 1 night in Jul 2024