Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel

Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
4321 Communications Dr, Dallas, TX, 75211
  • Kessler Theater
    ‪7 min drive‬
  • Bishop Arts District
    ‪7 min drive‬
  • Dallas Zoo
    ‪9 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪25 min drive‬

Room options

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel

Hotel in Oak Cliff
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel offers 89 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel provides a spa tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST
Holiday Inn Express Hotel Suites DALLAS WEST
Holiday Inn Express Hotel Suites DALLAS WEST an IHG Hotel
"Holiday Inn Express Hotel Suites DALLAS WEST an IHG Hotel"

Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 385 out of 777 reviews" "
Rating 8 - Good. 253 out of 777 reviews" "
Rating 6 - Okay. 75 out of 777 reviews" "
Rating 4 - Poor. 30 out of 777 reviews" "
Rating 2 - Terrible. 34 out of 777 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. Hotel was very clean an accommodating. Second time staying here.
Stayed 3 nights in Oct 2024

8/10 Good

Josh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great stay, just wish the hot tub was working. Maybe it will be fixed next time I stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cesar

Stayed 1 night in Aug 2024

6/10 Okay

Kimeca

Traveled with partner
Liked: Staff & service, amenities
Some areas were still under construction
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled was nice, Directv Satellite Dish needs to adjusted. Could not watch weekend Football. Disappointing 😑 Overall good, clean updated rooms.
Stayed 2 nights in Sep 2024

6/10 Okay

Armando, Freedom

Stayed 1 night in Sep 2024

10/10 Excellent

Dominque

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

8/10 Good

Jackye

Traveled with partner
Liked: Staff & service, amenities
Convenient location
Stayed 1 night in Sep 2024

8/10 Good

Brett

Business traveler
Basically brand new
Stayed 4 nights in Sep 2024

10/10 Excellent

Makeem

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2024

4/10 Poor

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Was an ok visit but my door looked as if someone had tried to break into the room with a knife. The door plate with a missing screw and was very loose. Door was not secure at all. When I told female at front desk she said ok and didn't even try to change me to another room. Painting was being done on building and my room window was covered with plastic and the entire place smelled like paint and gave me a very bad headache for my stay.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities
Staff worked hard. Front desk needs to come out of the office and do a walk around of the front area and coffee service area. I won’t be renting through Expedia anymore. When I do, I always get the WORST rooms. Always by the laundry room. Not worth it.
Stayed 1 night in Aug 2024

10/10 Excellent

Heverson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Hugo and Mary

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it, if they served decaf coffee to their guests all day would have loved it even more
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a culture of excellence!
I cannot say enough about this hotel and the staff there. I’ve stayed in hotels hundreds of times and this stay will always be remembered. It was only a one-night stay for a funeral we were attending in the area. I want to say hats off to the hotel management because the entire team was very professional, kind, and accommodating. Check in was quick and smooth. The room was clean and comfortable. Check out was just as great. There is nothing negative I can say about this hotel and whenever I’m in the area again I will most certainly stay here. Bravo for excellent customer service, excellent property, and excellent management!
Stayed 1 night in Jul 2024

6/10 Okay

Yiren

Stayed 2 nights in Jul 2024

10/10 Excellent

Jaeden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Katelyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel is going to be great, when they are done renovating. We only stayed one night, but the rooms were clean, they stayed nice and cood, sheets were clean, no major noises, great neighborhood, lots of food/shopping options near us. Overall great location. Renovations are being done one floor at a time.
Stayed 1 night in Jul 2024

6/10 Okay

Kelly D

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This was a great stay and clean also the pool was open.
Stayed 2 nights in Jun 2024

2/10 Terrible

Deborah Gail

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reported clogged toilet six times. Could not use our bathroom at night because toilet kept overflowing. Bathroom door was substandard. Loose bathroom fixtures. Fire alarm kept going off for no reason many times. Clerk was never available at the front desk. Expiration date exceeded on the breakfast items. Pool under construction. Website did not declare that the hotel was under construction. No toiletries. No stationary. No pen. Really bad. There was no compensation and I will never stay there again.
Stayed 4 nights in Jun 2024