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Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel

Indoor pool
Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
4321 Communications Dr, Dallas, TX, 75211
  • Sixth Floor Museum
    7 min drive
  • Bishop Arts District
    7 min drive
  • Dallas Zoo
    9 min drive
  • Dallas, TX (DAL-Love Field)
    25 min drive

Room options

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Room (Specialty) | In-room safe, desk, laptop workspace, iron/ironing board

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Comfort Suites West Dallas - Cockrell Hill

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very Good, (812)
The price is $130
per night
$150 total
includes taxes & fees
Dec 7 - Dec 8
Comfort Suites West Dallas - Cockrell Hill

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel

Hotel in Oak Cliff
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel offers 89 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel provides a spa tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST
Holiday Inn Express Hotel Suites DALLAS WEST
Holiday Inn Express Hotel Suites DALLAS WEST an IHG Hotel
"Holiday Inn Express Hotel Suites DALLAS WEST an IHG Hotel"

Holiday Inn Express Hotel & Suites DALLAS WEST, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 370 out of 749 reviews" "
Rating 8 - Good. 242 out of 749 reviews" "
Rating 6 - Okay. 74 out of 749 reviews" "
Rating 4 - Poor. 29 out of 749 reviews" "
Rating 2 - Terrible. 34 out of 749 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities
Staff worked hard. Front desk needs to come out of the office and do a walk around of the front area and coffee service area. I won’t be renting through Expedia anymore. When I do, I always get the WORST rooms. Always by the laundry room. Not worth it.
Stayed 1 night in Aug 2024

10/10 Excellent

Heverson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Hugo and Mary

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it, if they served decaf coffee to their guests all day would have loved it even more
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a culture of excellence!
I cannot say enough about this hotel and the staff there. I’ve stayed in hotels hundreds of times and this stay will always be remembered. It was only a one-night stay for a funeral we were attending in the area. I want to say hats off to the hotel management because the entire team was very professional, kind, and accommodating. Check in was quick and smooth. The room was clean and comfortable. Check out was just as great. There is nothing negative I can say about this hotel and whenever I’m in the area again I will most certainly stay here. Bravo for excellent customer service, excellent property, and excellent management!
Stayed 1 night in Jul 2024

6/10 Okay

Yiren

Stayed 2 nights in Jul 2024

10/10 Excellent

Jaeden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Katelyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel is going to be great, when they are done renovating. We only stayed one night, but the rooms were clean, they stayed nice and cood, sheets were clean, no major noises, great neighborhood, lots of food/shopping options near us. Overall great location. Renovations are being done one floor at a time.
Stayed 1 night in Jul 2024

6/10 Okay

Kelly D

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This was a great stay and clean also the pool was open.
Stayed 2 nights in Jun 2024

2/10 Terrible

Deborah Gail

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reported clogged toilet six times. Could not use our bathroom at night because toilet kept overflowing. Bathroom door was substandard. Loose bathroom fixtures. Fire alarm kept going off for no reason many times. Clerk was never available at the front desk. Expiration date exceeded on the breakfast items. Pool under construction. Website did not declare that the hotel was under construction. No toiletries. No stationary. No pen. Really bad. There was no compensation and I will never stay there again.
Stayed 4 nights in Jun 2024

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Garrett

Stayed 1 night in May 2024

6/10 Okay

Adrian

Business traveler
Nothing unique. Industrial park plaza. No drinking water available
Stayed 3 nights in Apr 2024

8/10 Good

Virginia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Still need work on building floor tiles lose tub get clogged with when batting so for it was 👌 great staff and good cleaning rooms thank you. B
Stayed 2 nights in Mar 2024

10/10 Excellent

Lidia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Antionette

Stayed 1 night in Mar 2024

2/10 Terrible

Misty

Traveled with family
Under construction!
I booked the hotel 3 months in advance, I picked that hotel for the location and the indoor pool. When we checked in they informed me that they were under construction and the indoor pool was closed. I was not happy about this and there was no communication. Then they said they had to down grade my room from a 2 bed to a 1 bed. I wanted a 2 bed because there was 2 adults and 1 kid. This was unacceptable. We made it work but it was not comfortable.
Stayed 3 nights in Feb 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a handicap room. The hand held shower would not stay up on the pole.
Stayed 2 nights in Mar 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

david

Liked: Cleanliness, staff & service, amenities
The customer service is very good but the location was under construction .
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2024

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 2 nights in Jan 2024