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Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Exterior
Exterior
Free daily buffet breakfast
Exterior
Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $110
includes taxes & fees
Jun 7 - Jun 8

Explore the area

View in a map
4321 Communications Dr, Dallas, TX, 75211
  • Place, Stevens Park Golf Course
    ‪4 min drive‬
  • Place, Trinity River
    ‪5 min drive‬
  • Place, Reunion Tower
    ‪5 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 897 reviews
Hampton Inn & Suites Dallas I-30 Cockrell Hill

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Hotel in Oak Cliff
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites DALLAS WEST by IHG offers 89 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Dallas hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites DALLAS WEST by IHG provides a hot tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 996 reviews
Rating 8 - Good. 294 out of 996 reviews
Rating 6 - Okay. 96 out of 996 reviews
Rating 4 - Poor. 39 out of 996 reviews
Rating 2 - Terrible. 44 out of 996 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly check in staff. Clean rooms nice and quiet location.
Stayed 1 night in Feb 2026

10/10 Excellent

Francisco

Stayed 1 night in Feb 2026

2/10 Terrible

Lilia

Stayed 1 night in Feb 2026

10/10 Excellent

Karina

Stayed 2 nights in Feb 2026

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome
Stayed 4 nights in Feb 2026

8/10 Good

Vincent

Stayed 3 nights in Feb 2026

10/10 Excellent

Kaysha

Stayed 3 nights in Dec 2025

2/10 Terrible

Daniella

Stayed 3 nights in Feb 2026

10/10 Excellent

Todd

Stayed 4 nights in Feb 2026

10/10 Excellent

Elvis

Stayed 1 night in Feb 2026

8/10 Good

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 2 nights in Jan 2026

4/10 Poor

Janene

Liked: Property conditions & facilities
Disliked: Cleanliness
The staff was kind, but there were roaches in the restroom (we killed at least 4) and the bolt lock wasn't aligned and didn't lock.
Stayed 1 night in Feb 2026

10/10 Excellent

Devin

Stayed 1 night in Feb 2026

8/10 Good

Janet

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The place was very clean and quiet, the breakfast had a lot of options The only thing I didn’t like it was the water pool was super cold we couldn’t get in
Hot tub turned off every 5min
Stayed 1 night in Feb 2026

2/10 Terrible

Nicholle

Stayed 2 nights in Feb 2026

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

6/10 Okay

Joshua

Stayed 2 nights in Jan 2026

2/10 Terrible

NICKOLAS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cold room, no warm water for shower
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room loved all the services offered friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Ingrid

.
Stayed 2 nights in Dec 2025

6/10 Okay

Kirstyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was good. I booked this hotel very excited to swim and relax at the pool, but couldn’t do so because the water was really dark and murky. Besides the pools cleanliness it was a good stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Room was great and bed was so comfortable. The breakfast was also amazing!!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
..
Stayed 1 night in Dec 2025

4/10 Poor

Amy

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was the only positive experience. This was the worst Holiday Inn we've ever stayed at. Breakfast wasn't stocked past 8:00 am, whirlpool water was BLACK, microwave in room didn't work.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, great coffee, and beautiful room! FYI- The area is very congested and busy. Noise at night. (I’m from the city so it doesn’t bother me)
Stayed 5 nights in Dec 2025