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Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Exterior
Exterior
Free daily buffet breakfast
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Parking included
  • Housekeeping
$100
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
4321 Communications Dr, Dallas, TX, 75211
  • Place, Kay Bailey Hutchison Convention Center
    ‪7 min drive‬
  • Place, American Airlines Center
    ‪8 min drive‬
  • Place, Dallas Market Center
    ‪9 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪14 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Fairfield Inn & Suites Dallas West/i-30
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 791 reviews
Fairfield Inn & Suites Dallas West/i-30

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Hotel in Oak Cliff
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites DALLAS WEST by IHG offers 89 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites DALLAS WEST by IHG provides a hot tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 446 out of 874 reviews
Rating 8 - Good. 270 out of 874 reviews
Rating 6 - Okay. 83 out of 874 reviews
Rating 4 - Poor. 36 out of 874 reviews
Rating 2 - Terrible. 39 out of 874 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin, SAND SPRINGS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ckean facilities, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Kaden

Stayed 1 night in Jul 2025

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cecilio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 7 nights in Jul 2025

8/10 Good

Taylor

Stayed 1 night in Jul 2025

8/10 Good

Brandie

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Edwin F. Peet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean & comfy room

Comfortable stay for one night. Bed & pillows were very comfy and once we figured out what was going on with the a/c the room stayed nice & cool. The blinds made the room very dark. Breakfast was decent with a pretty good variety of items to choose from. The staff were very nice.
Stayed 1 night in Jun 2025

8/10 Good

Lydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly Good

Overall this property has generally been kept up. However here and there were some signs of disrepair. The most glaring example in our room was the tub faucet. The diverter stem on the faucet was very hard to pull up to turn the shower on. The faucet itself was loose and felt like it was going to come off the wall. The inside of the toilet had been cleaned, but still had old stains that had set in. But the employees seemed to do a good job of keeping the property clean. The indoor pool area was nice and my kids enjoyed their time swimming.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was water leaking in our bathroom from the room above us.
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Stayed 1 night in Jun 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jean

Stayed 3 nights in May 2025

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reservamos del 24 al 26 de Mayo. Llegamos y la de recepción nos hizo el check in muy amable,,,el lugar esta muy bien y la ubicacion perfecta hay restaurantes cerca puedes ir caminando es muy seguro hay un walmart tambien ,,ademas tiene suficiente parking las camas son muy comodas y el almuerzo es continental,,los biskets estan bien sabrosos nada que pedirle al McDonalds..tiene alberca dentro de las instalaciones,,,100% recomendable....la proxima vez ahi llegaremos primero Dios....
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean And Great Front Desk Staff
Stayed 1 night in May 2025

10/10 Excellent

Irving

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bathroom was s little worn out but, and breakfast was a little bleak but over all great service comfy bed and great price
Stayed 3 nights in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in May 2025

10/10 Excellent

Ramesh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were limited
Stayed 3 nights in May 2025

6/10 Okay

madison

Stayed 1 night in May 2025

2/10 Terrible

Jeannette

Stayed 1 night in Mar 2025

10/10 Excellent

Corliss A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Niki

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great but disappointing as well

Great location, friendly staff but the room I booked was not available, she did problem solved but didn’t have what I paid the original price as price pending so I paid more.
Stayed 1 night in Apr 2025

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and stores
Stayed 2 nights in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Good!!!
Stayed 2 nights in Apr 2025