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Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Indoor pool
Exterior
Property entrance
Lobby lounge
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
11331 West Kingsley Road, Dallas, TX, 75238
  • Topgolf Dallas
    ‪8 min drive‬
  • Dallas Arboretum and Botanical Garden
    ‪9 min drive‬
  • Southern Methodist University
    ‪12 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Hotel in Lake Highlands
An indoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers 90 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 7.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Garland SW NE Dallas Area
Holiday Express Garland SW NE Dallas Area
Holiday Express Garland SW
Holiday Inn Express Garland SW NE Dallas Area Hotel
Holiday Inn Express SW Dallas Area Hotel
Holiday Inn Express SW Dallas Area
Holiday Inn Express Dallas Northeast Arboretum Hotel
Holiday Inn Express Arboretum Hotel
Holiday Inn Express Dallas Northeast Arboretum
Express Dallas east Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum by IHG

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 450 out of 801 reviews
Rating 8 - Good. 166 out of 801 reviews
Rating 6 - Okay. 80 out of 801 reviews
Rating 4 - Poor. 53 out of 801 reviews
Rating 2 - Terrible. 52 out of 801 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Yesenia

Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to the indoor pool with my family and it was clean as a whistle!
Stayed 2 nights in Apr 2025

6/10 Okay

Rodney

Average!!

This is honestly the same hotel I get every time I go to Dallas. Good price hotel and location. Basic 3-star hotel with breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a new property and staff were great
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Only issue was the construction around the area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lidia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly. The atmosphere was nice as well. Our room was nice and cozy.
Stayed 1 night in Mar 2025

6/10 Okay

Jamilla

Traveled with family
Didn’t like breakfast selection. They were low on things. Towels were being washed when I asked for them. Lobby bathroom was filthy.
Stayed 2 nights in Mar 2025

8/10 Good

Teshia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good overall. The AC did not blow cold air but it was late so it was not extremely hot. I was too tired to complain.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Stayed 1 night in Mar 2025

10/10 Excellent

Jenson

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Zauresh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Liubov

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Mar 2025

6/10 Okay

Chanise

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MY STAY

My stay was excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another Excellent Stay!

Great stay once again. Room clean and comfortable. We will be back next year. Thanks
Stayed 1 night in Mar 2025

10/10 Excellent

Ashton

Traveled with group
Good location,
Stayed 2 nights in Mar 2025

10/10 Excellent

Serenity

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within distance from everything food shopping ECT. Very quiet and ducked off nobody walking around at night good for family.
Stayed 2 nights in Mar 2025

4/10 Poor

William

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No deadbolt lock on room door. People drinking beer and playing loud music outside our window. We left and went to another hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness
Good
Stayed 1 night in Mar 2025

2/10 Terrible

Juan

Stayed 4 nights in Feb 2025

10/10 Excellent

Maritza

Stayed 1 night in Dec 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities
The elevators were not working during our 4-day stay, which was quite inconvenient but manageable. Otherwise, it is a very nice hotel.
Stayed 3 nights in Mar 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
When arrived hotelbwas 100% dark, no note on door NOTHING!
Stayed 1 night in Mar 2025

2/10 Terrible

Emily

Stayed 1 night in Mar 2025

2/10 Terrible

Alejandro

Stayed 1 night in Mar 2025