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Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Indoor pool
Property entrance
Exterior
Property entrance
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Housekeeping
  • Laundry
$78
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
11331 West Kingsley Road, Dallas, TX, 75238
  • Topgolf Dallas
    ‪8 min drive‬
  • Dallas Arboretum and Botanical Garden
    ‪9 min drive‬
  • Southern Methodist University
    ‪12 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 King Bed

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Property amenity

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 598 reviews
Holiday Inn Express & Suites Dallas Park Central Northeast by IHG

About this property

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Hotel in Lake Highlands
An indoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers 90 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 7.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Garland SW NE Dallas Area
Holiday Express Garland SW NE Dallas Area
Holiday Express Garland SW
Holiday Inn Express Garland SW NE Dallas Area Hotel
Holiday Inn Express SW Dallas Area Hotel
Holiday Inn Express SW Dallas Area
Holiday Inn Express Dallas Northeast Arboretum Hotel
Holiday Inn Express Arboretum Hotel
Holiday Inn Express Dallas Northeast Arboretum
Express Dallas east Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum by IHG

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 819 reviews
Rating 8 - Good. 171 out of 819 reviews
Rating 6 - Okay. 85 out of 819 reviews
Rating 4 - Poor. 53 out of 819 reviews
Rating 2 - Terrible. 53 out of 819 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kelli

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Peter

Stayed 1 night in Jun 2025

10/10 Excellent

FELICITAS, Humble

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean specious room had a wonderful stay only downside was the shower water pressure wasn’t good and was hard to regulate hot and cold water but besides that everything was very good receptionist was very friendly beds were comfortable and breakfast was nice
Stayed 2 nights in May 2025

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the manager. Great guy, very accommodating. One suggestion that I'd make to most hotels is that when housekeeping visits your room, that they restock coffee. I've stayed at a few hotels lately where they skip that.
Stayed 2 nights in Jun 2025

10/10 Excellent

KALUNGA

Great place
Stayed 2 nights in May 2025

4/10 Poor

Sheree, SLC

Traveled with family
The absolute worst hotel I've ever stayed at. The pool is freezing and the front desk staff don't care about assisting guests. I tried for an entire day to get an ironing board. They said they would have housekeeping bring one to our room. When I called to see where it was, the guy at the front desk told me they didn't have any. When I said I really need one, we were in town to attend an event, he responded I'll let my boss know in the morning.
Stayed 3 nights in May 2025

2/10 Terrible

Mayra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We had to check out as our room mattress was infested with bedbugs.
Stayed 2 nights in May 2025

10/10 Excellent

jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

LaShunda

Liked: Cleanliness
Disliked: Amenities
Hotel was nice the Manager of the night shift was very hospitable.
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Farzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money, I had a comfy stay
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Rubi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mezgebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant m
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a business stay
Stayed 1 night in May 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newer property that was a good value. The nearby construction made access to the property a bit inconvenient but that is not the property's fault. I would stay again.
Stayed 1 night in May 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jaime

Stayed 1 night in Apr 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. The only thing that wasn't good was that the TV remote back kept falling off.
Stayed 1 night in Apr 2025

8/10 Good

Giovanna

Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!!

Great stay the breakfast options were amazing
Stayed 3 nights in Mar 2025

6/10 Okay

Ismael

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Amenities
great staff super quality
Stayed 2 nights in Apr 2025

8/10 Good

David

Business traveler
Liked: Amenities
Great staff super quality
Stayed 1 night in Apr 2025

8/10 Good

Yvonne M.

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Homeless camping in woods behind hotel. Hallways were warm! Shower was great!
Stayed 2 nights in Apr 2025