Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel

Exterior
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Seasonal outdoor pool
Room amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
4412 Bass Pro Dr, Garland, TX, 75043
  • Lake Ray Hubbard
    1 min walk
  • Texas Skatium
    6 min drive
  • Garland Convention & Reception Center
    10 min drive
  • Dallas, TX (DAL-Love Field)
    44 min drive

Room options

Suite, 1 Bedroom, Accessible (Mobility, Transfer Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Room (Specialty)

  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel

Garland hotel steps from Lake Ray Hubbard
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel offers 98 accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby.

Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 0.53 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from June to October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Garland E Lake Hubbard I30 Hotel
Holiday Inn Express Garland E Lake Hubbard I30 Hotel
Holiday Inn Express E Lake Hubbard I30 Hotel
Holiday Inn Express Garland E Lake Hubbard I30
Holiday Inn Express E Lake Hubbard I30
Holiday Inn Express Suites Garland E Lake Hubbard I30
Hotel Holiday Inn Express & Suites Garland E - Lake Hubbard I30
Holiday Inn Express Suites Garland E Lake Hubbard I30
Express Garland E Hubbard I30

Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 611 out of 1060 reviews" "
Rating 8 - Good. 230 out of 1060 reviews" "
Rating 6 - Okay. 96 out of 1060 reviews" "
Rating 4 - Poor. 53 out of 1060 reviews" "
Rating 2 - Terrible. 70 out of 1060 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ewell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complained about the water pressure in my bathroom sink, but nothing was done about it.
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front’s attitude was atrocious. We can specifically for the pool and when I asked her why it was closed and why it wasn’t online she told me it was and it was my fault for not seeing it. I was visibly upset and so she offered to cancel my reservation so I accepted ( loosing 200 Expedia points btw because those don’t get refunded). I also got online after mad it does NOT state it on Expedia that the pool is closed.
Stayed 1 night in Aug 2024

10/10 Excellent

Solomon

Stayed 1 night in Aug 2024

2/10 Terrible

DAVID

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Pool is closed
Pool was closed and couldn’t get a refund for the night i wouldn’t stay. We rented the place for the awesome pool and couldn’t use it
Stayed 2 nights in Aug 2024

10/10 Excellent

barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and clean my only problem is I still haven't received my deposit back for my incidentals it been a week now
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Norberto, Katy

Stayed 2 nights in Jul 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 1 night in Jul 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

CHRISTINA

Stayed 3 nights in Jul 2024

6/10 Okay

Bailey

Traveled with family
Liked: Cleanliness, staff & service
Customer service was good. Room was clean. But tv was crooked, light was taped on the ceiling & the sheets felt like paper.
Stayed 1 night in Jul 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice and clean! Breakfast was on point! Would definitely come back!
Stayed 1 night in Apr 2024

10/10 Excellent

Jerrion

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great place
Stayed 2 nights in Jul 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Lacy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Plumbing was horrible backed up shower, peoples hair was coming out of drain all over our feet and legs. Bathroom floor had hair all over it.. comforters had stains on them. But beds were comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Celia

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

miranda

Traveled with family
Just ok! Too many misfortunes for me to enjoy.
Some how I thought I was booking a room with a sofa, turns out the booking went through as 2 regular queens, causing me to have to purchase a whole other room upon arrival. That sucked. Rooms weren’t bad, a but out dated but ok. Pool was closed. That was unfortunate because I brought my grand baby so she could swim. Overall, great location near the water, not exactly on the water. Although I now had 2 “lake view” rooms but couldn’t see the lake because of a huge tree. You have to be on the top floors to actually enjoy that Im guessing. Plus side, walking distance to some great food and bass pro shop.
Stayed 1 night in Jul 2024

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Negusse

Liked: Staff & service
Stayed 4 nights in Jul 2024

4/10 Poor

Angela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pool was closed. Balcony door was nailed shut. There was a gross red stain on the comforter on one of the beds. Pull out bed mattress had stains on it. The staff was very friendly but the hotel was unclean and smelled and we felt uncomfortable there.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest
Amazing
Stayed 4 nights in Jul 2024

2/10 Terrible

Russel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the worst experience ever. I have submitted a request for a refund. Advertises amenities, none. Staff is rude. Unhelpful. I spend thousands a year using expedia and this will be my last time along with a harsh review if i am not compensated or refunded my cost of staying here.
Stayed 4 nights in Jul 2024