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Holiday Inn Dallas-Richardson by IHG

3.0 star property

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Photo gallery for Holiday Inn Dallas-Richardson by IHG

Reception
In-room safe, desk, soundproofing, iron/ironing board
Property amenity
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Pet friendly
  • Gym
$90
includes taxes & fees
Nov 28 - Nov 29

Explore the area

View in a map
1655 N. Central Expressway, Richardson, TX, 75080
  • Place, Vibra Hospital of Richardson
    ‪10 min walk‬
  • Place, Methodist Hospital Campus for Continuing Care
    ‪10 min walk‬
  • Place, Eisemann Center for the Performing Arts
    ‪1 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Dallas-Richardson by IHG

3-star Richardson hotel with restaurant
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a sauna, and a 24-hour business center are onsite.
Holiday Inn Dallas-Richardson by IHG offers 220 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richardson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool and an outdoor pool, Holiday Inn Dallas-Richardson by IHG provides a sauna and a 24-hour fitness center. The hotel offers a restaurant. This 3-star property offers access to a 24-hour business center and 7 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 7500 square feet (697 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Dallas-Richardson by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
1655 Bar & Grill - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 1655 Bar & Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 7,500 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Richardson
Holiday Inn Richardson
Richardson Holiday Inn
Holiday Inn Richardson Hotel
Holiday Inn Select Dallas - Richardson Hotel Richardson

Reviews

Holiday Inn Dallas-Richardson by IHG Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 247 out of 640 reviews
Rating 8 - Good. 150 out of 640 reviews
Rating 6 - Okay. 108 out of 640 reviews
Rating 4 - Poor. 85 out of 640 reviews
Rating 2 - Terrible. 50 out of 640 reviews

Reviews

10/10 Excellent

Laura

Stayed 1 night in May 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will book again
Stayed 2 nights in Aug 2025

4/10 Poor

Jorge

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a weird smell very hard to sleep
Stayed 1 night in Aug 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Stayed 3 nights in Aug 2025

2/10 Terrible

LETTICIA, fort worth

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a roach in our room. The shower didn’t drain well, look as if you were taking a bath. The carpet had stains. The room didn’t smell clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Bizzy

Stayed 3 nights in Aug 2025

10/10 Excellent

Noah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 2 nights in Jul 2025

10/10 Excellent

Jarqavous

Stayed 5 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 4 nights in Jul 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lication
Stayed 2 nights in Jul 2025

6/10 Okay

Treneishia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We were there for a basketball tournament that weekend. Our stay was pretty nice very comfortable. We didn’t eat at the
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Carman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great with dogs

Staff was very kind and accommodating. Ensured that we had a first floor room for ease with our K9. Room was clean and quiet. Would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Damon

Traveled with partner
Liked: Amenities
It was clean.Had a indoor and outdoor pool.Staff was nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great with the exception of only one working elevator and the side exit doors were not working. Overall great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Maira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish they had free breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and place was very neat and clean
Stayed 2 nights in May 2025

8/10 Good

Jorge A

Na
Stayed 1 night in Jun 2025

4/10 Poor

Adelaida

Stayed 1 night in May 2025

4/10 Poor

Santiago

Traveled with family
When you walk into the lobby, it is nicely decorated and clean and welcoming! But when we got our 1st room it smelled like wet towels or something like that. And when I looked at the beds, one bed had dirty sheets on it but the bed was made up to be ready to sleep on! I attempted to call the front desk and the phone was useless because all I could hear was crackling! So I went to the front desk and requested another room. I was given another room w/no hesitation. When we got to the floor that our room was on, OMG the floor smelled like it had not been ventilated for weeks! It was stuffy and hot! We got to our room and I had paid for 2 queen beds but was given 2 full beds for a family of 5! At this point I was just so tired and frustrated from the long drive and traffic and having to go from one room to another. I just decided to keep the room and keep our ac at 60 degrees so our room will not be hot or stuffy like the hallway. We will not be staying here again!
Stayed 2 nights in Jun 2025

6/10 Okay

Gimadi

Business traveler
Disliked: Property conditions & facilities
Positives- The breakfast was tasty and the staff was nice. Negatives- the hotel is very old, there was a hole in the corner of my room wall, the window shade fell off on my first night, and the hardware holding it did too. The room also had a humid smell. I did tell the staff about the shade and they offered to send someone from maintenance so that was also good.
Stayed 3 nights in Jun 2025

4/10 Poor

Larry

Business traveler, Traveled with partner
Liked: Cleanliness
We had no hot water the water barely got lukewarm, no continental breakfast but there was coffee. Of all the Holiday Inn stays we have booked over the last 40 years this had to be the worst.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashlee

Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk female was so sweet!!!!!!
Stayed 1 night in Jun 2025