Holiday Inn Dallas-Richardson by IHG

3.0 star property

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Photo gallery for Holiday Inn Dallas-Richardson by IHG

Reception
Bar (on property)
Exterior
Property amenity
In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1655 N. Central Expressway, Richardson, TX, 75080
  • Methodist Hospital Campus for Continuing Care
    ‪14 min walk‬
  • Eisemann Center for the Performing Arts
    ‪4 min drive‬
  • University of Texas at Dallas
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Holiday Inn Dallas-Richardson by IHG

3-star Richardson hotel with restaurant
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour fitness center, a sauna, and coffee/tea in a common area.
Holiday Inn Dallas-Richardson by IHG offers 220 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richardson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. In addition to an indoor pool and an outdoor pool, Holiday Inn Dallas-Richardson by IHG provides a sauna and a 24-hour fitness center. Event facilities measuring 7500 square feet (697 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Dallas-Richardson by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
1655 Bar & Grill - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 1655 Bar & Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • 7,500 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Richardson
Holiday Inn Richardson
Richardson Holiday Inn
Holiday Inn Richardson Hotel
Holiday Inn Select Dallas - Richardson Hotel Richardson

Holiday Inn Dallas-Richardson by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 203 out of 563 reviews
Rating 8 - Good. 140 out of 563 reviews
Rating 6 - Okay. 99 out of 563 reviews
Rating 4 - Poor. 74 out of 563 reviews
Rating 2 - Terrible. 47 out of 563 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Kandace

Business traveler
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Adrian

Liked: Amenities, property conditions & facilities
Family member sick. Checked in December 24 but checked out December 25th. Exxpecting refund but so far nothing. Also charged $50 extra for deposit of some sort to be refunded at check out, and lchecked out one day early. Advised check in day and she said to let her know before noon the following day and it would be ok to check out day early. I checked out around 9:30 and was told would get email, so far nothing
Stayed 2 nights in Dec 2024

10/10 Excellent

hamza

Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Nasir

Liked: Cleanliness, staff & service
Disliked: Amenities
Older. Mattress not comfortable. Cheap touch. Staff very friendly.
Stayed 1 night in Nov 2024

8/10 Good

Crystal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good and polite staff.
Stayed 2 nights in Nov 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT
Stayed 2 nights in Nov 2024

4/10 Poor

Phuong Anh

Disliked: Cleanliness, property conditions & facilities
The linen and towels have stains on them. The sink area light flickers. Toilet barely flush twice.
Stayed 3 nights in Nov 2024

4/10 Poor

Kendy

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The location is convenient. The Hotel is very outdated, and not very clean. The room towels were old, stained and what seem like pub hairs.
Stayed 1 night in Nov 2024

10/10 Excellent

Max

Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Diana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I had reserved and paid for a king room! When I checked in they gave me a room with double beds instead on one king size! My husband and I are tall and needed a king bed! Was very disappointed with this!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristopher

Stayed 1 night in Oct 2024

10/10 Excellent

RoCheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice and pleasant.
Stayed 3 nights in Sep 2024

6/10 Okay

Crystal

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

America

Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Nothing wrong with the room. Everything in good condition. TV remote did not have a guide button. The rooms hall and room itself had a certain chemical-like smell. Proximity to freeway made the room a bit loud when loud vehicles like motorcycles went by.
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Stayed 1 night in Sep 2024

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

LIZ

Traveled with family
The decor colors were awful. Not even cheerful. The water for shower was extremely hot and no water pressure at all and the toilet was not for adults. We asked for more towels and they were not delivered. I was really disappointed in this Holiday Inn.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vivek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and reasonably proced
Stayed 2 nights in Aug 2024

4/10 Poor

Coral

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilets are broken, tubs showers are old or broken. Furnitures in Lobby looks dirty and old. Very disappointed experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Room was spacious with micro and frig bbut room maintenance was not up to par. Mold in ceiling corners. Lamp not working. Shower hrad drips. Sink slow drain.
Stayed 1 night in Jun 2024