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Holiday Inn & Suites Dallas-Addison by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Dallas-Addison by IHG

Outdoor pool
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Reception
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
4355 Beltway Dr, Addison, TX, 75001
  • Addison Circle Park
    ‪17 min walk‬
  • Galleria Dallas
    ‪4 min drive‬
  • University of Texas at Dallas
    ‪12 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

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Property amenity

Courtyard by Marriott Addison Midway

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1002)
$97 nightly
The price was $114
The price is $97 total
includes taxes & fees
Courtyard by Marriott Addison Midway

About this property

Holiday Inn & Suites Dallas-Addison by IHG

3-star Addison hotel close to Galleria Dallas
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn & Suites Dallas-Addison by IHG offers 102 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn & Suites Dallas-Addison by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn & Suites Dallas-Addison by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 150.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 150.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Dallas-Addison
Holiday Inn Express Hotel Dallas-Addison
Holiday Inn Express Hotel And Suites Dallas-Addison
Holiday Inn Addison
Addison Holiday Inn
Holiday Inn Express Addison

Holiday Inn & Suites Dallas-Addison by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 391 out of 1004 reviews
Rating 8 - Good. 275 out of 1004 reviews
Rating 6 - Okay. 154 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 107 out of 1004 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice only thing I didn’t like is you have to pay for breakfast should be complementary but its ok other then that it was close to everything food things to do for the kids night life was close as well
Stayed 2 nights in Mar 2025

2/10 Terrible

Jacqueline

Business traveler
My room smelled and I was not able to check in on time due to my rooms not being ready.
Stayed 2 nights in Mar 2025

6/10 Okay

Angela

Stayed 1 night in Feb 2025

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to get a room

Easy check in clean room overall great stay
Stayed 1 night in Dec 2024

2/10 Terrible

Camella

Disliked: Cleanliness, staff & service, property conditions & facilities
This is BY FAR the worst hotel experience that I’ve ever had. Let me first start by saying that I’m a frequent traveler, have stayed in 4 different IHG hotels in 4 different states this last month & this does NOT meet the standard of an IHG facility. The staff was disorganized, didn’t know how to check me in, I was locked out of my room the second day of my stay because they wrote my card number down wrong on a piece of paper & didn’t charge the card. I got called down 2-3 different times because they kept making “mistakes” with my reservation. When I arrived, multiple things were broken and DIRTY. Hair all in my bed, BBQ sauce or sone type of sticky brown sauce on counters and curtains, sofa bed was broken and disfunctional, ironing board broken, 2 light switches didn’t work, bathroom counter had some sticky substances on it. I called multiple time for room service, “phones were down” according to lady I spoke with the next morning. I took pictures & requested new sheets since ours were obviously from the last visitor, we were told by 4 different people that they would come and replace them. Friday - Monday they never touched them!!! We got back and the counters were still dirty, same sheets, nothing replaced or fixed, we had to get extra towels from the front desk and clean ourselves. Sad part?? As much as we complained & informed them of what was going on, all they kept saying was “we understand ma’am, we’ll fix it” and NEVER DID A THING. 0/5 stars if I could!!

4/10 Poor

Adam

Stayed 3 nights in Jan 2025

4/10 Poor

Adam

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Good location and clean. The front desk staff is sloppy! The morning front desk manager is angry and treats you like a criminal for using yhe amenities and lobby.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sumardi, Stillwater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Winter

Liked: Cleanliness, amenities, property conditions & facilities
Great Customer service
Stayed 2 nights in Jan 2025

8/10 Good

NIRAV

Liked: Cleanliness, staff & service, property conditions & facilities
The hot water took a while to come out of the faucet.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ahliah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Needs to work on cleanliness and check for bugs

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service & clean rooms
Stayed 1 night in Jan 2025

2/10 Terrible

Bonifacio

Liked: Room comfort
Disliked: Staff & service
Probably will not stay here again. No towels to dry off after getting out of the shower had to use hand towels. House keeping started knocking on the door almost 2 hrs before checkout, and hr later house keeping came in the room while iwas getting ready. Would not recommend if you want your privacy in the morning and not want to be rushed out of your room hrs before checkout time.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

You can do better

Room was fine, amenities/service were non-existent. Breakfast offering was one overwhelmed (but also unhurried) dude taking one food order at a time and then cooking each himself. Ridiculous, we didn't wait around for it - suspected the food would be as bad as the coffee anyways. Elevator lurched and double-bounced in a disconcerting manner at every floor stop. We were just glad to leave.
Stayed 2 nights in Dec 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Bar!

Ad stated there was a bar - no bar.
Stayed 1 night in Dec 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Peter, Schaumburg

Traveled with family
Disliked: Property conditions & facilities
Upon arrival of the hotel me and my family noticed an unwelcoming pungent smell throughout whether it was in the elevator or the room itself.
Stayed 1 night in Dec 2024

2/10 Terrible

Ramon

Business traveler
Disliked: Cleanliness, staff & service, amenities
Old carpets, no bags on trash bins, breakfast has to be requested beforehand; if you’re traveling for work be prepared to have a long wait before your breakfast is brought, not worth to pre pay breakfast.
Stayed 7 nights in Dec 2024

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away...

Room was worn out, had to change rooms twice. Was told they were could not change rooms again, so we were stuck with mold in the bathroom, broken shower, noisy HVAC, elevator has issues with stopping at floors and had been that way for years, dirty towels, trim missing from bathroom door frame, provided toiletries were previously used, telephone didn't work, TV wouldn't connect. When we reported the issues, we were told that we would have to leave a bad review because management doesn't fix anything when the staff reports it! Go elsewhere
Mold in bathroom
Missing door trim
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It waa good stay, the area was safe and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Dung

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Second time stay at this Hotel but not as good as first time.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The place was in a good location but the hotel had a mold smell and the bathroom in my room kept needing to be plunged I was plunging my toilet the elevator was janky also
Stayed 2 nights in Dec 2024

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Elevator ride was scary. It was very bumpy ride.
Stayed 1 night in Nov 2024