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Homewood Suites by Hilton North Dallas-Plano

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Homewood Suites by Hilton North Dallas-Plano

Pool
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Dining
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Pet friendly
  • Kitchen
  • Air conditioning

Explore the area

Map
4705 Old Shepard Pl, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    10 min walk
  • Shops at Willow Bend
    6 min drive
  • Crayola Experience
    6 min drive
  • Dallas, TX (DAL-Love Field)
    30 min drive

Room options

View all photos for Suite, Accessible, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bdrm Ste 1 King NoSmk

In-room safe, desk, iron/ironing board, free cribs/infant beds

1 Bdrm Ste 1 King NoSmk

  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bdrm Ste 2 Dbles NoSmk

In-room safe, desk, iron/ironing board, free cribs/infant beds

1 Bdrm Ste 2 Dbles NoSmk

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area | 43-inch TV with satellite channels, Netflix, Hulu

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

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Exterior

Staybridge Suites Plano - Richardson Area, an IHG Hotel

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (729)
The price is $123
per night
$140 total
includes taxes & fees
Jan 19 - Jan 20
Staybridge Suites Plano - Richardson Area, an IHG Hotel

About this property

Homewood Suites by Hilton North Dallas-Plano

Plano hotel with in-room kitchenettes
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Homewood Suites by Hilton North Dallas-Plano offers 99 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Televisions come with premium satellite channels, pay movies, and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary.

Homewood Suites by Hilton North Dallas-Plano is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Babysitting
  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Hotel Dallas-Plano North
Homewood Suites Hilton North Dallas-Plano
Homewood Suites Hilton North Dallas-Plano Hotel
Homewood Suites By Hilton North Dallas-Plano Hotel Plano
Hilton Plano
Homewood Plano
Homewood Suites by Hilton North Dallas Plano
Homewood Suites by Hilton North Dallas-Plano Hotel
Homewood Suites by Hilton North Dallas-Plano Plano
Homewood Suites by Hilton North Dallas-Plano Hotel Plano

Homewood Suites by Hilton North Dallas-Plano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 363 out of 702 reviews" "
Rating 8 - Good. 192 out of 702 reviews" "
Rating 6 - Okay. 78 out of 702 reviews" "
Rating 4 - Poor. 39 out of 702 reviews" "
Rating 2 - Terrible. 30 out of 702 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Taneshia, Shreveport

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I always research hotels before I book, and this one stood out to me because no matter what website I used to do my research, there were good reviews. HOWEVER, as an adamant and recurring advocate for Hilton hotels, I am HIGHLY disappointed in this particular hotel! The stay was by far the worse experience I have ever had with Hilton! First of all the hotel is very outdated. The carpet throughout the hotel is very dirty and the smell is horrid! There was visible mold in the cracks and cervices of the ceiling and bugs everywhere! The toilet did not flush properly and the beds were uncomfortable. Not to mention the room had left over food all over the furniture and there were no clean linen available for my children! I literally had to go out and buy cleaning products and blankets so that my children could sleep! This was unacceptable and I do not recommend anyone stay at this hotel. I rarely write reviews but this hotel needs to be investigated immediately!
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Sep 2024

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

Joshua, Baytown

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is dirty and not maintained like I would expect of a Hilton flagged property and especially for the inflated price. The bedroom area was hot while the front room was freezing cold. Blanket on sofa bed was dirty as well as ominous stains on the seat cushions. The hallways and room even smelled dirty. The soaps and hair products didn’t have any safety measures to know they weren’t tampered with. Very disappointing and absolutely will not recommend. Also, the two women at the front desk upon check out were unfriendly and quite rude.
Stayed 1 night in Sep 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very confortable and quiet
Stayed 1 night in Sep 2024

6/10 Okay

Kelli, FT Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front desk was super helpful and told me where to park to be closest to my room! And he put me on the ground floor without even having to ask. The room was great upon checkin. However, aftet time i noticed some things. 1,the carpet is stained and sticky in the living room area. 2. The drain smells AWFUL in the kitchen sink. I poured some dawn and ran the disposal and hot water but it needs some care 3. I went to take a shower and im soaking wet when i notice the shampoo and conditioner containers are empty 😭😭😭 ive never experienced that. And it was far too late for me to try and wait for the issue to be solved then. Also standing in the shower is awkward as the floor caves in so the walls of the tub are sloped, super weird. I didnt get a chance to try the breakfast. Id probably stay again just request a different ground floor room. This was room 122.
Stayed 1 night in Sep 2024

6/10 Okay

Kyle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Smelled like mildew. Stuffy. Dark.
Stayed 1 night in Sep 2024

4/10 Poor

Richard Louis

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Outdated and needs maintenance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very quiet and peaceful place to stay. The staff is very nice. The hotel and pool is very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Jhony

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jul 2024

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Would stay agaib
We had a great time. Would definitely go back. Only complaint is that we had asked for a later check out which was agreed to and the front desk didn’t make a note of it
Stayed 1 night in Aug 2024

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Roman

Stayed 2 nights in Jul 2024

10/10 Excellent

Carina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came with our family and another family and we all had a great stay. Our kids swam all day as we grilled and hung out in the pool area and it felt like home. Chris was awesome and helped with all our needs which made are stay that much better!! We will definitely stay here again.
Stayed 5 nights in Jul 2024

2/10 Terrible

Matthew

Stayed 4 nights in Jul 2024

10/10 Excellent

Derek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was exemplary. Very nice very professional. The property is rather dated. Cleanliness was OK. Beds and sheets were clean, clean towels.
Stayed 2 nights in Jul 2024

10/10 Excellent

Melish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great customer service love it
Stayed 1 night in Jul 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
I stay for three nights, I loved the fact that each morning there was different hot foods I could choose from.
Stayed 3 nights in Jul 2024

10/10 Excellent

Justin

Stayed 2 nights in Jul 2024

6/10 Okay

Antonela

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
3/5
A little damaged , terrible beds , and a couple of roaches.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024