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Homewood Suites by Hilton North Dallas-Plano

3.0 star property

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Photo gallery for Homewood Suites by Hilton North Dallas-Plano

Free daily on-the-go breakfast
Exterior
Property amenity
In-room safe, desk, iron/ironing board, free cribs/infant beds
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Housekeeping
  • Pet friendly
  • Parking included
  • Laundry
$115
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
4705 Old Shepard Pl, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪8 min walk‬
  • University of Texas at Dallas
    ‪5 min drive‬
  • The Shops at Legacy
    ‪9 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪24 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bdrm Ste 1 King NoSmk

In-room safe, desk, iron/ironing board, free cribs/infant beds

1 Bdrm Ste 1 King NoSmk

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bdrm Ste 2 Dbles NoSmk

In-room safe, desk, iron/ironing board, free cribs/infant beds

1 Bdrm Ste 2 Dbles NoSmk

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area | 43-inch TV with satellite channels, Netflix, Hulu

Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

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About this property

Homewood Suites by Hilton North Dallas-Plano

3-star Plano hotel with in-room kitchenettes
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Homewood Suites by Hilton North Dallas-Plano offers 99 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Televisions come with premium satellite channels, pay movies, and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary.

Homewood Suites by Hilton North Dallas-Plano is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Babysitting
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Hotel Dallas-Plano North
Homewood Suites Hilton North Dallas-Plano
Homewood Suites Hilton North Dallas-Plano Hotel
Homewood Suites By Hilton North Dallas-Plano Hotel Plano
Hilton Plano
Homewood Plano
Homewood Suites by Hilton North Dallas Plano
Homewood Suites by Hilton North Dallas-Plano Hotel
Homewood Suites by Hilton North Dallas-Plano Plano
Homewood Suites by Hilton North Dallas-Plano Hotel Plano

Homewood Suites by Hilton North Dallas-Plano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 391 out of 760 reviews
Rating 8 - Good. 205 out of 760 reviews
Rating 6 - Okay. 83 out of 760 reviews
Rating 4 - Poor. 46 out of 760 reviews
Rating 2 - Terrible. 35 out of 760 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debbi

Liked: Cleanliness, amenities, property conditions & facilities
Great room, plenty of space, very clean.
Stayed 4 nights in May 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service
It was nice and it was quiet. Furniture was a bit tired but overall a great value.
Stayed 7 nights in May 2025

10/10 Excellent

Heather

Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was terrific, the Hotel was great!
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the 2 bedroom option - nice and quiet too!
Stayed 1 night in May 2025

2/10 Terrible

Claudia

Disliked: Amenities
Bad service and not clean and poor maintenance. Our shower didn’t work well and our toilet broke during our stay.
Stayed 6 nights in May 2025

4/10 Poor

Sevan

Stayed 5 nights in May 2025

8/10 Good

Phillip, Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful when we checked in, as I was staying in the hotel because it was three blocks from Baylor Heart Hospital. I was having valve replacement done and, my wife had a broken foot and was on a knee scooter. They gave us a first floor room at the end of the hallway, by an exit door. This was great, as I could not lift heavy items after surgery, but I could back up the car near to the ramp from this door. The breakfast was great and the staff was friendly and courteous. The only reason I did not give it an excellent rating is that the property is an older one and is showing signs of wear and tear. Overall, we would stay here again.
Stayed 9 nights in Apr 2025

10/10 Excellent

Adam or Tiffany, Gainesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When my three boys walked into the hotel room, they were in pure shock about how nice it was. "This is the best hotel, weve ever been in", is all we've heard since leaving the hotel, and its a big request for our next family outing.
Stayed 1 night in Apr 2025

8/10 Good

Trinh, Lakeville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and roomy. Good breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Stayed 1 night in Mar 2025

2/10 Terrible

Supratim

Stayed 2 nights in Jan 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly disappointed

Homewood suites has always been my go to for a well -appointed stay along with comfortability within your means. Unfortunately at this location it was the worst experience my family and I have ever endured. I gave 2stars for the service only because the front desk receptionists were truly kind and empathetic. On the other hand that cannot be said about management. I was spoken to in the most unprofessional manner regarding the apparent distaste for the lack of quality presented to us to which compensation was the only choice due to us having to stay in that squalor overnight. To bring this to a close our short stay consisted of the most unsanitary conditions(I've been debating whether to post the pictures I took) as well as inexcusable unprofessionalism from management and unfortunately I cannot recommend this place to others at this time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Stayed 1 night in Mar 2025

8/10 Good

Brianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable stay.

Great stay! Loved the hotel was clean and the room was very nice the only downside was that the microwave didnt work because it would set of the breaker. I highly appreciated the help from the front desk, they went above and beyond to get us what we needed. 😊 overall happy with our stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Frank W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel of the vacation so far!
Stayed 1 night in Mar 2025

4/10 Poor

Angela

Traveled with family
Disliked: Staff & service
I booked this property out of panic due to a family emergency and having a parent hospitalized and needed a room for myself and my family. I put the room in my husbands name due to me being at the hospital so he could check in easily. He gets there with my kids and is completely given a hassle over a measly $50 incidental fee. I had paid for the room IN FULL already. My husband told the lady at the desk our situation as well as I talked to her myself and she refused to be any sort of emphatic. I offered to pay over the phone from the hospital and told her to use the card on file and she refused. Told me the card had to be in my husbands name for check in. I had to leave the hospital to get him and our kids checked in just for her to use the same exact card I used for booking that she said he couldn’t. She just handed me the door card with no words. She didn’t tell us when check out was, details about breakfast, absolutely NOTHING. Her attitude was piss poor! Then we wake up the next day to the cleaning ladies knocking at or unlocking our door every 30 minutes beginning around 10:30 when checkout was noon. Then we prepare to leave and we’re not notified at all that the elevator was broken and we were on the top floor.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect comfortable place!

Stayed 5nights. Everything was perfect except that my room was cleaned only once during my stay. Probably forgotten. Yet I will definitely come back to this wonderful hotel.
Stayed 5 nights in Feb 2025

4/10 Poor

Kristina

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The elevator didn’t work, one plug in in my room worked to charge my phone, the alarm didn’t work, and we saw a roach.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bonnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Accommodations were good. Breakfast was fresh, big variety and overall excellent. Great dining shopping less than 10 minutes away.
Stayed 2 nights in Dec 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025