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Hyatt Place Dallas / The Colony

3.0 star property

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Photo gallery for Hyatt Place Dallas / The Colony

Terrace/patio
Restaurant
Lobby lounge
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
$87
includes taxes & fees
Dec 29 - Dec 30

Explore the area

View in a map
5200 Memorial Drive, The Colony, TX, 75056
  • Place, The Colony Five Star Complex
    ‪3 min walk‬
  • Place, Hawaiian Falls The Colony
    ‪8 min walk‬
  • Place, Grandscape
    ‪8 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(82 reviews)
  • 321 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen & 1 Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Room (2 Queen & 1 Sofa Bed)

9.0 out of 10
Wonderful
(33 reviews)
  • 377 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

8.2 out of 10
Very good
(20 reviews)
  • 321 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, 2 Queen & 1 Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Room (High Floor, 2 Queen & 1 Sofa Bed)

8.6 out of 10
Excellent
(9 reviews)
  • 377 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Room, 1 King Bed with Sofa bed, Accessible (With Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

7.8 out of 10
Good
(7 reviews)
  • 369 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queen & 1 Sofa Bed With Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Accessible (2 Queen & 1 Sofa Bed With Shower)

  • 366 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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4.6 out of 5, Wonderful, 806 reviews
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About this property

Hyatt Place Dallas / The Colony

3-star The Colony hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Dallas / The Colony offers 107 accommodations with coffee/tea makers and hair dryers. LED televisions are featured in guestrooms.

This The Colony hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Dallas / The Colony features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 22691 square feet (2108 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hyatt Place Dallas / The Colony is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Dallas / The Colony has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 22,691 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 45.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 45.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hyatt Place Dallas Colony Hotel
Hyatt Place Dallas Colony
Hyatt Place Dallas The Colony
Hyatt Place Dallas / The Colony Hotel
Hyatt Place Dallas / The Colony The Colony
Hyatt Place Dallas / The Colony Hotel The Colony

Hyatt Place Dallas / The Colony Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1005 reviews
Rating 8 - Good. 211 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 43 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

LAURA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place when in The Colony

One of our go-to places when we are in the area. Tamara at the check-in desk is probably the best customer service agent I have ever interacted with. Give that woman a raise, she goes above and beyond.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel
Stayed 1 night in Aug 2025

2/10 Terrible

Skyler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience ever!

Checked into room, and noticed we were given a room with a big mold stain in the ceiling. Also the room smelled wet, and the floors/carpet WERE wet! They moved us to another room that was in the SAME condition! So moldy smelling that after about an hour we had to just leave because I started having breathing problems.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right next to top golf!
Stayed 1 night in Aug 2025

8/10 Good

Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Swaroop, Lynchburg

Liked: Cleanliness, amenities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay.

Good clean hotel.
Stayed 1 night in Aug 2025

8/10 Good

Ralph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was an overall excellent experience. The only area lacking just a little was the breakfast bar!
Stayed 1 night in Aug 2025

10/10 Excellent

Candy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay! Nice and clean ! Everyone was attentive made me feel like at home! Everywas close by! I will for sure go back again!
Stayed 2 nights in Aug 2025

2/10 Terrible

Halston

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mold in Room

The room was very sticky and had a very weird smell. The floor was very slick as it felt like there was baby oil on the tile. The bed was very damp and the sofa was sticky and felt like it had moisture all over it. There was mold all over the AC vent and on the ceiling it’s very harmful for my young children.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Will stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Magdalena

Stayed 2 nights in Aug 2025

10/10 Excellent

Glenn

Liked: Amenities
Very nice stay, enjoyed the breakfast and pool. Close to shopping and restaurants.
Stayed 3 nights in Jul 2025

10/10 Excellent

Byung Kyu, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Nabarun

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Their service was awful. I don't recommend anyone to stay in that hotel. Manager was rude. They did not clean our room. Bathroom shower leakage. Poor communication. We did not know BF ends at 9 am and we went right at 9 am and they denied service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yasmeen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Andrea

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Not sure what the issue was and my trip was fast so I did not report to the front desk. But the whole room felt moist. Carpet Floors sticky to a bare foot. Tile super slick as if wet. Even the sheets felt wet to the touch.
Stayed 1 night in Aug 2025

8/10 Good

Clara

Stayed 2 nights in Aug 2025

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025