Hyatt Place Dallas/Grapevine

3.0 star property

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Photo gallery for Hyatt Place Dallas/Grapevine

Free daily continental breakfast
Lobby
Exterior
Outdoor pool
Premium bedding, down comforters, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Free airport shuttle
$120
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
2220 W Grapevine Mills Cir, Grapevine, TX, 76051
  • Place, LEGOLAND® Discovery Center
    ‪10 min walk‬
  • Place, Grapevine Mills Mall
    ‪12 min walk‬
  • Place, Gaylord Texan Convention Center
    ‪4 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

9.0 out of 10
Wonderful
(25 reviews)
  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(105 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Accessible

8.4 out of 10
Very good
(7 reviews)
  • 373 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

9.0 out of 10
Wonderful
(125 reviews)
  • 375 sq ft
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Hyatt Place Dallas/Grapevine

3-star Grapevine hotel close to Grapevine Mills Mall
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Dallas/Grapevine offers 125 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Dallas/Grapevine features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. An area shuttle within 3 mi and a roundtrip airport shuttle (available on request) are complimentary for guests. Onsite self parking is complimentary.

Hyatt Place Dallas/Grapevine is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Dallas/Grapevine
Hyatt Place Hotel Dallas/Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine
Hyatt Place Grapevine
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas Grapevine
Grapevine Amerisuites
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine

Hyatt Place Dallas/Grapevine Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 664 out of 1229 reviews
Rating 8 - Good. 286 out of 1229 reviews
Rating 6 - Okay. 169 out of 1229 reviews
Rating 4 - Poor. 61 out of 1229 reviews
Rating 2 - Terrible. 49 out of 1229 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Jun 2025

8/10 Good

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed 3 nights and the room was spacious kinda stuffy but it worked for us. The elevators are old and only one worked most of the time. I will complain about breakfast when my mother and my daughter's went down there wasn't much options and one morning they had a nude tv show on the TV & we couldn't have breakfast cause no one changed the channel and we have kids
Stayed 3 nights in Jun 2025

6/10 Okay

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beds, bathroom and room itself was very small. I was disappointed there weren’t any balconies but we stayed just on a layover so it was doable. Not something I would book for an actual vacation but for a few hours to sleep it was ok
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Stayed 1 night in Jun 2025

8/10 Good

Christina

Stayed 3 nights in Jun 2025

10/10 Excellent

monifah

Liked: Cleanliness, amenities, property conditions & facilities
Really well kept clean and friendly customer service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mayra, St. Cloud

Stayed 4 nights in Jun 2025

10/10 Excellent

Liliana

Liked: Cleanliness, amenities
The property was undergoing renovations at the time of my stay. Other than a few inconveniences the area was great, has a free airport shuttle and the grapevine mall is very close. The rooms were very clean and pretty comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 1 night in Jun 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, amenities
Was close to many restaurants, attractions, and the mall. Staff was friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay close to airport close to shopping centers
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa, Atlanta

Liked: Cleanliness, amenities, property conditions & facilities
This property was great! The customer service was even better. I will revisit again.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice room and we liked how it had a little sitting area. We will definitely stay at a Hyatt Place again. The desk people were extremely friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Charlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really hot in the lobby but other than that it was a great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Jianfeng

Liked: Cleanliness
nice and clean!
Stayed 3 nights in Jun 2025

10/10 Excellent

Brandi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, staff was very nice and helpful. Room was clean and bed comfortable. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in… allows for car to stay instead of paying for parking. Would recommend.
Stayed 1 night in Jun 2025

2/10 Terrible

Susanna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not what it used to be. The rooms had stains on the couches and the carpet. The hotel looks rundown.
Stayed 1 night in May 2025

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Julie

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The space is really big, even the sofa had a pull out bed. Love that they offer free breakfast & shuffles to/from the airport. Some issue that they can improve on is have more worker. I had requested for new towel to take a shower and they told me to come down stairs to come pick them up. Which I was fine with it because I needed them, come to found out they do not any bath towel when I came all the way down. So the worker gave us hand towel to take a shower with. I was so disappointed in this service. The next day, I thought about letting go of the issue and went out to shop when coming back later that day my room was not even clean, trash was not empty, bed was not changed. Then my last day, one of the elevator was broken, had to end up using only 1 side. This is my last time using this hotel.
Stayed 3 nights in Jun 2025

2/10 Terrible

MARITZA

Business traveler, Traveled with family
Disliked: Amenities
Breakfast empty for 3 days no fruit, property very damaged, corridor hanging wires all over the place, dated, old wall paper and dim light thought air conditioner doesn’t work properly many other details do not recommend this place
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and out was fast. The staff we encountered were friendly. Our room was clean and comfortable. Plenty of amenities and soft beds. There was plenty of space for my family. Breakfast was ok, it was hot and there were different options to choose from. We really enjoyed the availability of snack and drink items. The only minor issue was the one working elevator as the place was busy. Everything else was great. We would definitely stay here again.
Stayed 1 night in Jun 2025