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Hyatt Place Dallas/Grapevine

3.0 star property

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Photo gallery for Hyatt Place Dallas/Grapevine

Exterior
Outdoor pool
Premium bedding, down comforters, desk, laptop workspace
Premium bedding, down comforters, desk, laptop workspace
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
2220 W Grapevine Mills Cir, Grapevine, TX, 76051
  • LEGOLAND® Discovery Center
    ‪10 min walk‬
  • Grapevine Mills Mall
    ‪12 min walk‬
  • Gaylord Texan Convention Center
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed (High Floor)

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Double Beds (High Floor)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, down comforters, desk, laptop workspace

Room, Accessible

  • 373 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Double Beds

  • 375 sq ft
  • Sleeps 6
  • 2 Double Beds

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Exterior

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  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.6 out of 5, Wonderful, (1002)
$129 nightly
The price is $129 total
includes taxes & fees
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About this property

Hyatt Place Dallas/Grapevine

3-star Grapevine hotel close to Grapevine Mills Mall
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Dallas/Grapevine offers 125 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Dallas/Grapevine features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. An area shuttle within 3 mi and a roundtrip airport shuttle (available on request) are complimentary for guests. Onsite self parking is complimentary.

Hyatt Place Dallas/Grapevine is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Dallas/Grapevine
Hyatt Place Hotel Dallas/Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine
Hyatt Place Grapevine
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas Grapevine
Grapevine Amerisuites
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine

Hyatt Place Dallas/Grapevine Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 624 out of 1181 reviews
Rating 8 - Good. 292 out of 1181 reviews
Rating 6 - Okay. 161 out of 1181 reviews
Rating 4 - Poor. 61 out of 1181 reviews
Rating 2 - Terrible. 43 out of 1181 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting this property will visit again
Stayed 1 night in Feb 2025

8/10 Good

Evelyn, Round Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there because I had to have a medical procedure in Grapevine and so I don’t remember much but I do remember that the front desk was very kind very friendly and we were able to accommodate me for deliveries that were made to the hotel. I would stay there again
Stayed 4 nights in Feb 2025

8/10 Good

Kristeen

Liked: Cleanliness
I was disappointed that the last night of my stay, the light beside the bed wouldn’t turn off - it just dimmed. So I had a light shining on my all night. I mentioned it when checking out so the light could be fixed before someone else stayed in the room. The desk agent barely acknowledged the issue. I wasn’t looking for anything except maybe an “I’m sorry”, but was surprised that the agent just shook his head in acknowledgement & looked away.
Stayed 5 nights in Feb 2025

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Katreena

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Need repairs

The hotel staff was good, I was disappointed in the damaged look of the doors, bathroom ceiling, and chips of wood on the furniture. The sink didn't drain properly. The water never really got hot only lukewarm. I felt like I should have been in a 1 star hotel and in a bad area due to all the damage to a lot of the furniture. The flooring in the hallway needs to be repaired where it changes from tile to carpet. Oh, I also asked for a late check out. They receptionist I spoke to NEVER said that there is a 10 dollar fee to do so. Lack of communication on that front, but was pleasant.
Stayed 1 night in Feb 2025

8/10 Good

June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at the Hyatt I like the cleanliness, the convenient locations and the sitting areas in the units This time I left a couple of items behind and the staff has been wonderful in helping me get the items returned.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotela needs upgrades. The tooms are not clean, the shower head worked on and off.
Stayed 3 nights in Feb 2025

10/10 Excellent

Deziree

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

okay

Everything was okay, it was quite as well. The only thing me and my wife didn't like is one of the elevators. It would make grinding noises, even scared the staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and welcoming

We found our stay to be great. The staff was very friendly. We found it very convenient that is wascright in the middle of everything.
Stayed 1 night in Feb 2025

8/10 Good

Robert, Gilbert

Liked: Cleanliness, staff & service
Property was just okay! We have stayed at Hyatt Place properties recently, and were more than satisfied with the facility. But this property was underwhelming and looked really dated. The free breakfast was average at best. Based on our experience, the price charged was excessive. We’ll try again before giving up on Hyatt Place.
Stayed 1 night in Jan 2025

10/10 Excellent

Joel, Las Vegas

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomie, clean, friendly staff, great value!
Stayed 4 nights in Feb 2025

4/10 Poor

James

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No smart TV in room, was promised additional coffee packets to room three times and none were ever delivered. Front desk claimed to not have any.
Stayed 2 nights in Feb 2025

8/10 Good

Russell D

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible entrance, nice nearby parking, staff friendly. The only thong i didnt like was o was asked to make a deposit for "accessories" i think is what she said. Whe i asked what that entailed, she was sort of nonspecific. The room was very nice, but i was afraid to unwrap a paper cup for drinking. Please be sure to refund that deposit when i check out. Im taking pictures.
Stayed 1 night in Feb 2025

10/10 Excellent

Blanca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and front desk was nice but I was very disappointed with the breakfast. Great distance from shopping
Stayed 2 nights in Feb 2025

10/10 Excellent

Modesto

Stayed 2 nights in Feb 2025

8/10 Good

Kenny

Business traveler
Stayed 2 nights in Feb 2025

6/10 Okay

DAWNETTA

Traveled with partner
Liked: Staff & service, amenities
We did not feel safe on the elevator. Once it didn’t even open on our floor. The elevators need updating too.
Stayed 2 nights in Feb 2025

6/10 Okay

Patrice

Traveled with family
Liked: Staff & service, room comfort

Average at best

Few things needed repair and the restroom was small. Also the television was split between two areas. Served its purpose but I’ve stayed at better places The location was superb.
Stayed 2 nights in Feb 2025

8/10 Good

Cristi

Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff has been absolutely amazing! They went above and beyond with transportation, area information, and overall kindness.
Stayed 1 night in Feb 2025

6/10 Okay

kimberly

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This place is in a great location! Easy access to multiple freeways, tons to do in the area. Easy check in, friendly staff. Room was eh...needed a lil love. Carpet in one corner was not tucked into the baseboard - looked rather shabby. In another corner behind the door, was a dead bug or insect that had been there for a while. The HVAC unit will not be able to fight the Texas summers but was sufficient for this colder snap in February. I would probably stay here again but only after exhausting other options in the area. Breakfast was decent, with a good variety.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Grapevine

Hyatt Place was a great choice to stay at. The staff was super welcoming on check in and check out. The room was clean, the grounds were clean and we felt very safe coming in late in the evening. The breakfast was simple and good, plenty to choose from and they kept it clean and refilled. the only thing we were a bit worried about was the elevator, it was screechy and shaky and felt like it was gonna break any second, although it never stopped working for us and it was fine. It just sounded terrible...lol. Would definitely stay here again as it is very close to everything and includes a shuttle to the area within a 5 mile radius. What a bonus!
Stayed 2 nights in Feb 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, location and closeness to restaurants and mall.
Stayed 1 night in Feb 2025