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Hyatt Regency Frisco-Dallas

4.0 star property

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Photo gallery for Hyatt Regency Frisco-Dallas

Reception
Outdoor pool
1 bedroom, premium bedding, in-room safe, desk
Outdoor pool
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Laundry

Explore the area

Map
2615 PRESTON RD, Frisco, TX, 75035
  • Stonebriar Centre Mall
    ‪3 min walk‬
  • KidZania USA
    ‪2 min drive‬
  • Ford Center
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Roll in Shower)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Presidential Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible (Regency)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Sofa Bed)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Sofa Bed)

8.4 out of 10
Very good
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

Suite (Vice Presidential)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(10 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Regency)

1 bedroom, premium bedding, in-room safe, desk

Suite (Regency)

8.0 out of 10
Very good
(3 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(53 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(78 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(8 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

The Westin Dallas Stonebriar Golf Resort & Spa

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (1002)
$193 nightly
The price was $222
The price is $193 total
includes taxes & fees
The Westin Dallas Stonebriar Golf Resort & Spa

About this property

Hyatt Regency Frisco-Dallas

4-star Frisco hotel connected to a shopping center, walkable to Stonebriar Centre Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Hyatt Regency Frisco-Dallas offers 303 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Regency Frisco-Dallas features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 10 meeting rooms. Event facilities measuring 27500 square feet (2555 square meters) include conference space. This eco-certified hotel also offers concierge services, dry cleaning/laundry services, and a porter. Complimentary covered self parking is available on site.

Hyatt Regency Frisco-Dallas is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Copper & Steel Table - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Copper & Steel Bar - Onsite bar. Open daily.
Copper & Steel Market - Onsite coffee shop. Open daily.
Steel Horse Cabana - This bar is located by the pool. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Copper & Steel Bar
  • Copper & Steel Market
  • Copper & Steel Table
  • Steel Horse Cabana

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 27,500 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 25 per person
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Frisco Dallas
Hyatt Regency Frisco-Dallas Hotel
Hyatt Regency Frisco-Dallas Frisco
Hyatt Regency Frisco-Dallas Hotel Frisco

Hyatt Regency Frisco-Dallas Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 952 reviews
Rating 8 - Good. 104 out of 952 reviews
Rating 6 - Okay. 38 out of 952 reviews
Rating 4 - Poor. 14 out of 952 reviews
Rating 2 - Terrible. 20 out of 952 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

mellisssa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always clean and great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Jin, Irvine

Stayed 2 nights in Mar 2025

10/10 Excellent

Faseeh

Stayed 2 nights in Feb 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cobie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Biju

Traveled with family
Liked: Cleanliness, amenities
We booked a room with a king bed, but upon arrival, we were informed that it was not available. Instead, we ended up with a queen bed room. This was quite unexpected, especially from a hotel like Hyatt. To add to the difficulty, we arrived around 11 pm and had no other option but to accept the queen bed room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alfredo

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Will definitely stay again next time we're in town.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jesse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my favorite hotels thus far!

Few nights for a work conference that was hosted at the hotel. Other than the pillows, there was not a single other thing that I did not find to be perfect really. Location adj. to the mall with an entrance made it unique and convenient. Great shopping and restaurants all around. Really excellence place!
Stayed 3 nights in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Would stay again
Stayed 1 night in Mar 2025

8/10 Good

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was very nice. Staff was friendly and helpful, and the room was clean and comfortable. Our only complaints were the uncomfortable pillows and the limited room service and bar hours.
Stayed 1 night in Mar 2025

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing so many options and locations
Stayed 2 nights in Jul 2024

6/10 Okay

Archana

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Wende

Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice location we walked to dinner and kidzania. Lots of local eateries, stores nearby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, clean rooms, modern designs, great people, lots of places to eat nearby. Highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

mellisssa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

always a great stay very clean very nice property. always a great experience when i stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed and enjoyed the mall that is part of the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

ESTHER, Hoboken

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very quiet and clean. Hotel is connected to the shopping mall and plenty of things to do and multiple dining options nearby.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan, Delta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff not helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Wes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No indoor pool and the outdoor pool was closed because it was too cold. Ice maker only on floor 4. (14 floors) Pillows fall in between space between mattress and headboard where there are about 9 outlets with various things plugged in. No light by coffee maker. Only one cup of caffeinated coffee in the morning. No continental breakfast. No space to put cream cheese on our bagels. No freezer. Can move the chair in front of the desk u less you can dead lift 75 lbs. no bags In The trash cans. No dirty laundry bag. Uncomfortable bed and pillows.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the weekend, Nice hotel and room, location was great.
Stayed 2 nights in Feb 2025

2/10 Terrible

Gurkirat

Traveled with family
My daughter was sick and we wouldn’t go and they won’t refund it or change dates
Stayed 1 night in Feb 2025