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Hyatt Regency Frisco-Dallas

4.0 star property

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Photo gallery for Hyatt Regency Frisco-Dallas

Reception
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Pool views, open daily

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Laundry

Explore the area

Map
2615 PRESTON RD, Frisco, TX, 75035
  • Stonebriar Centre Mall
    ‪4 min walk‬
  • KidZania USA
    ‪14 min walk‬
  • Comerica Center
    ‪19 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible (Roll in Shower)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Presidential Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible (Regency)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Sofa Bed)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Sofa Bed)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

Suite (Vice Presidential)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Corner

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Regency)

Premium bedding, in-room safe, desk, laptop workspace

Suite (Regency)

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

The Westin Dallas Stonebriar Golf Resort & Spa

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (1000)
The price is $179
per night
$229 total
includes taxes & fees
Feb 22 - Feb 23
The Westin Dallas Stonebriar Golf Resort & Spa

About this property

Hyatt Regency Frisco-Dallas

4-star Frisco hotel connected to a shopping center, walkable to Stonebriar Centre Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Hyatt Regency Frisco-Dallas offers 303 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Regency Frisco-Dallas features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 10 meeting rooms. Event facilities measuring 27500 square feet (2555 square meters) include conference space. This eco-certified hotel also offers concierge services, dry cleaning/laundry services, and a porter. Complimentary covered self parking is available on site.

Hyatt Regency Frisco-Dallas is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Copper & Steel Table - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Copper & Steel Bar - Onsite bar. Open daily.
Copper & Steel Market - Onsite coffee shop. Open daily.
Steel Horse Cabana - This bar is located by the pool. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Copper & Steel Bar
  • Copper & Steel Market
  • Copper & Steel Table
  • Steel Horse Cabana

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 27,500 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 25 per person
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Frisco Dallas
Hyatt Regency Frisco-Dallas Hotel
Hyatt Regency Frisco-Dallas Frisco
Hyatt Regency Frisco-Dallas Hotel Frisco

Hyatt Regency Frisco-Dallas Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 733 out of 900 reviews
Rating 8 - Good. 98 out of 900 reviews
Rating 6 - Okay. 34 out of 900 reviews
Rating 4 - Poor. 14 out of 900 reviews
Rating 2 - Terrible. 21 out of 900 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was amazed at the lack of places to hang clothing, towels, wash clothes, etc. The one bar that looked to be for hanging clothes wasn't tall enough for a golf shirt to hang w/o bunching up. The "closet" that was tall enough for clothes housed an ironing board, but no bar to hang anything on. The bathroom had 1 hook to hang anything on. No place for wet washclothes or small towels at all. There was a row of hooks on the entry hall wall, but that's not where I'd expect to hanging clothes, and especially not wet towels. In a room with 2 queen beds (for up to 4 ppl, 3 in my case), the room was severely lacking in what I'd expect from ANY basic hotel, much less a Hyatt Regency. The 'under-bed' motion sensor lights were nice, but only 1 of the 4 actually worked. On a positive note, The bed and pillows were comfortable, and the TV was big and easily positioned for the best viewing angle.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elisse

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful, clean and the staff were super nice.
Stayed 2 nights in Nov 2024

4/10 Poor

Jack

Business traveler
Disliked: Staff & service, amenities
When I checked in I told the person I was a Hyatt member and wanted to make sure I got Hyatt points. I told him I booked through Expedia. He said no problem, pulled up my email and said he had it. Later that evening I learned that this property did not give points if you booked through non-Hyatt app. BS
Stayed 1 night in Oct 2024

10/10 Excellent

Kimia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott B

Stayed 1 night in Oct 2024

10/10 Excellent

Costandi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2024

2/10 Terrible

Matthew

Business traveler
Liked: Amenities
Nice place but had a terrible experience with check in and has yet to be resolved. I got charged for 3 nights instead of one. One of those nights has been refunded. The other has been in pending for 9 business days. All other places I stayed throughout this week that did authorizations cleared with a day or 2 however this one has not.ive asked multiple people for assistance and they keep saying it will go back in however almost 2 weeks later and still nothing.
Stayed 1 night in Oct 2024

8/10 Good

Brendan

Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Stayed 1 night in Sep 2024

10/10 Excellent

Danny

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Was supposed to get a complimentary basket that I never received, and the sheet had a stain I didn’t notice until packing my stuff up to leave. Everything else was perfect. Service was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jack

Best hotel around
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice i will be going back soon!!
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel connected to a BEAUTIFUL MALL! Amazing parking too! I will definitely stay there again next visit.
Stayed 3 nights in Sep 2024

10/10 Excellent

Livia

Stayed 4 nights in May 2024

10/10 Excellent

Don

Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Stayed 1 night in Sep 2024

10/10 Excellent

Kimyung

Stayed 1 night in Sep 2024

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location based on event taking place in one of the hotel meeting rooms. Quick and convenient check in process and room was clean and ready to go.
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great hotel for work or play. Couldn’t ask for a better location, better staff or cleaner facility. It was perfect. This was our third stay at this hotel within the last 8 months. Theres so much to do with just a short walk to the Stonebriar Centre. The one and only critique is the best is really soft. Which is not my preference. But may be others. Otherwise, perfection.
Stayed 2 nights in Sep 2024

10/10 Excellent

mellisssa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Will be back again soon. Very clean and quiet accomodations. Staff very professional and attentive.
Stayed 2 nights in Sep 2024

6/10 Okay

Ariel

Liked: Cleanliness, property conditions & facilities
Customer service, tech failures.
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024