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Lorenzo Hotel Dallas, Tapestry Collection by Hilton

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Outdoor pool, sun loungers
Exterior
Exterior
Private pool
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Room service
  • Parking available

Explore the area

Map
1011 S Akard St, Dallas, TX, 75215
  • Kay Bailey Hutchison Convention Center
    6 min walk
  • Dallas Farmer's Market
    13 min walk
  • Majestic Theater
    17 min walk
  • Dallas, TX (DAL-Love Field)
    24 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Corner (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Corner (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility, Corner)

View from room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility, Corner)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

View from room

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Corner (Mobility, Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Nomad)

Premium Room, 1 King Bed (Nomad) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Nomad)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Zen)

Premium Room, 1 King Bed (Zen) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Zen)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Cake)

Premium Room, 1 King Bed (Cake) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Cake)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

View from room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower)

Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Hearing)

View from room

Room, 1 King Bed, Accessible, Corner (Hearing)

  • Sleeps 2
  • 1 King Bed

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About this property

Lorenzo Hotel Dallas, Tapestry Collection by Hilton

3.5-star hotel in South Dallas
This hotel features 2 restaurants, an outdoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton offers 237 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 6690 square feet (622 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Lorenzo Hotel Dallas, Tapestry Collection by Hilton has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6 AM and 11 AM and on weekends between 7 AM and noon.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton has 2 restaurants serving breakfast and dinner.
Hamilton’s - This restaurant specializes in southern cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Taco Enzo - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 4 to 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Hamilton’s
  • Taco Enzo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 6,690 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not accept prepaid debit/credit cards or Cash App.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 20 per person
  • Self parking fee: USD 20 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lorenzo Hotel Dallas
Lorenzo Hotel
Lorenzo Dallas
Lorenzo Hotel an Ascend Hotel Collection Member
Lorenzo Hotel
Lorenzo Hotel Dallas Tapestry Collection by Hilton
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Hotel
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Dallas
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Hotel Dallas

Lorenzo Hotel Dallas, Tapestry Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 685 out of 1005 reviews" "
Rating 8 - Good. 144 out of 1005 reviews" "
Rating 6 - Okay. 95 out of 1005 reviews" "
Rating 4 - Poor. 33 out of 1005 reviews" "
Rating 2 - Terrible. 48 out of 1005 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emely

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was terrible and they gave us a room by the elevator we hard all the noise
Stayed 1 night in Sep 2024

6/10 Okay

Haylee

Traveled with group
Liked: Staff & service
Disliked: Room comfort
Only complaint is air conditioning in room never got cool on a 95 degree night.
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
No additional information
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

tamula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Marceia J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jeffrey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff didn’t honor gold rewards for Expedia Huge disappointment for me and my date
Stayed 1 night in Sep 2024

10/10 Excellent

JOHN

Liked: Property conditions & facilities
Close to the Highway
Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
I was amazed how unbelievably awesome this hotel was! From the outside, to the lobby, the hallways & the my room, the atmosphere & decor made my experience here top notch. If im ever in the Dallas area again, I will definitely book a room here!
Stayed 1 night in Aug 2024

10/10 Excellent

Brianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool, unique hotel. Felt modern and clean. Easy access to I30, I35 and Hwy 75, as well as downtown.
Stayed 2 nights in Sep 2024

10/10 Excellent

Drela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went great no struggles fast service and really welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

Kennth

Stayed 1 night in Aug 2024

10/10 Excellent

Britany

Stayed 2 nights in Aug 2024

8/10 Good

Lilia

Traveled with family
Liked: Cleanliness, property conditions & facilities
I absolutely loved that we were able to check in earlier.
Stayed 1 night in Aug 2024

6/10 Okay

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced hotel
It stated we would have a city view but we didnt and we have to pay for parking... other than that the room was 8/10 and they serve tacos in the front..
Stayed 1 night in Aug 2024

10/10 Excellent

Yeiry

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheldon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel. We stay here Everytime we are in Dallas. The decor is so unique and the restaurant is top notch.
Stayed 1 night in Aug 2024

10/10 Excellent

Marketa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. All staff was friendly, hotel was clean and close to everything. Pool was amazing and relaxing.
Stayed 3 nights in Aug 2024

2/10 Terrible

Aryana

Traveled with partner
Disliked: Staff & service, amenities
This staff act like they don’t know anything and that they go by the it is what it is motto and offer minimal help we got charged with fees that the hotel couldn’t even tell us what they were for and did nothing to fix it or check what the fees were for😒
Stayed 2 nights in Aug 2024

10/10 Excellent

DeMario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The hotel was great, and I’m definitely staying here whenever I’m in Dallas. I enjoyed the pool party for the guest, the staff was very nice and friendly. And
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are so cute
Stayed 2 nights in Aug 2024

10/10 Excellent

Kadyn

Stayed 1 night in Aug 2024