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SureStay Plus Hotel by Best Western Plano

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Plano

Lobby
Meeting facility
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Pet friendly
  • Housekeeping
$69
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
640 E Park Blvd, Plano, TX, 75074
  • CityLine
    ‪3 min drive‬
  • Plano Convention Center
    ‪4 min drive‬
  • University of Texas at Dallas
    ‪7 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 6
  • 2 Queen Beds

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Exterior

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  • Pet friendly
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About this property

SureStay Plus Hotel by Best Western Plano

Plano hotel with coffee shop/cafe
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a hot tub are onsite.
SureStay Plus Hotel by Best Western Plano offers 84 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, SureStay Plus Hotel by Best Western Plano provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 581 square feet (54 square meters) include conference space. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and a picnic area. Onsite self parking is complimentary.

SureStay Plus Hotel by Best Western Plano is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 581 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Park Suites
Best Western Park Suites Hotel
Best Western Park Suites Hotel Plano
Best Western Park Suites Plano
Hotel Best Western Park
Magnuson Hotel Park Suites Plano
Magnuson Hotel Park Suites
Magnuson Park Suites Plano
Magnuson Park Suites
Magnuson Hotel Park Suites
Surestay Plus By Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel
SureStay Plus Hotel by Best Western Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel Plano

SureStay Plus Hotel by Best Western Plano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 98 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rakesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go somewhere else

The room had no bath towels and hand towels when we checked in and they said they were running out of them when we asked for it. Also they charge you for water because you are not a best western member. the rooms the hallways the entrance everything is just smelly and dirty.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quiet and comfortable
Stayed 2 nights in Jun 2025

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place

Enjoyed it
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay!

Great
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Stayed 2 nights in May 2025

4/10 Poor

April

Liked: Cleanliness
Disliked: Amenities
I asked for a towel and they kept saying they didn’t have any.
Stayed 2 nights in May 2025

8/10 Good

joe

Business traveler
Liked: Staff & service
Good hotel
Stayed 3 nights in May 2025

2/10 Terrible

Helen

Disliked: Cleanliness, amenities, property conditions & facilities
This place is a scam to take your money. I booked a 3 night stay through Expedia. When I got to the hotel after driving 14 hours and pulled into the parking lot the place looked sketchy. My husband and I got out and
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Bharathan

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good affordable price. Good staff. Rooms in good, clean, and comfortable conditions. One thing I didn't like was the smell of cigarettes in the hallway (some people don't respect the law) but you're good, once you enter your room.
Stayed 2 nights in May 2025

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Ill be seeking out this chain in my future travels. The daily rate was low for the area, the bed was extremely comfortable, excellent hot water and water pressure. I carry a travel blacklight and the room was VERY clean. Also checked out 3 hours late, and was only charged $25. Most hotels take half or full daily rate for late checkout. Very happy with my stay. Loved the lit mirror for applying makeup, towels were soft, pool and hot tub were clean with no chemical smell.
Stayed 4 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness
Stayed 2 nights in May 2025

2/10 Terrible

Felipe

Stayed 1 night in May 2025

10/10 Excellent

Rutilo

Stayed 3 nights in May 2025

8/10 Good

Billy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and rooms were comfortable. Not very easy access to main highway.
Stayed 2 nights in May 2025

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Loleda

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked two rooms to accommodate our family.This place had bugs ( roaches)crawling on walls in one room and dead bug on the sheets in another. Smelled bad and people hanging outside the hotel .
Stayed 3 nights in Apr 2025

10/10 Excellent

KEVIN, OLATHE

Stayed 1 night in Apr 2025

8/10 Good

Craig

Liked: Cleanliness
The breakfast and breakfast staff were excellent. The front desk staff were just okay and not overly friendly. Property condition was fair - diors and hallway walls had sciffs and bathtub had stain.
Stayed 2 nights in Apr 2025

10/10 Excellent

Caryl

Great place to stay, only complaint we had was the lack of hand towels and face cloths.
Stayed 1 night in Apr 2025

4/10 Poor

Sydney

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
This is the weirdest hotel stay I’ve ever had. This property has a german roach infestation and my room smelled like urine upon check in. I went to the desk to see about another room or cancelation and there was nobody there around 11 pm. There were hairs and stains in the sheets, handprints on the headboard, and thick white liquid dripping down the bedstands. The floors were incredibly sticky. They woke us up to change our mattress (not at my request) on my second day and took a good while before getting us sheets and pillows. There’s always noise on the first floor, even at 3-4 in the morning. The only reason we didn’t just leave was our arrival in the middle of the night and I didn’t notice the bugs in our room until the last day, but once I started looking for them they were everywhere. There was dog poop everywhere outside. I’d only stay here when desperate for a cheap room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice convenient place to stay. Clean and comfortable.
Stayed 1 night in Apr 2025