2/10 Terrible
Naomi
Apr 27, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I don't often leave reviews for hotels because I don't expect much. Usually just looking for a place to go to sleep. Check in starts at 3:00, I arrived at around 5:30. Check in was easy. I go to my room which was left open, the latch is what was keeping it open. I walk in the bed is not made like there are no sheets on the bed. There are two pillows in a corner chair with no pillowcases and a blanket, no comforter. The trash still had trash in it and in the bathroom there was a used balled up washcloth, and no towel. I didn't have time to go complain to the front desk as I had an event that I needed to get ready and go to. I get back from my event around midnight and get ready for bed. Laying in bed a roach crawled on me. I go to the front desk because at this point I need a refund and he told me that he cannot give me a refund and that that is up to the manager who will be there at 8. :00 a.m. I have yet to receive a phone call from said manager but I did tell the man that I was checking out. I could not sleep there because that's completely disgusting. The room was left a mess and on top of that they have roaches.
Naomi
Stayed 1 night in Apr 2025