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NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

3.5 star property

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Photo gallery for NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

Exterior
Outdoor pool, sun loungers
Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Junior Suite, 1 King Bed | Living area | 50-inch TV with cable channels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar

Explore the area

Map
8201 Preston Rd, Plano, TX, 75024
  • Stonebriar Centre Mall
    ‪18 min walk‬
  • Legacy West
    ‪2 min drive‬
  • The Shops at Legacy
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 50-inch TV with cable channels

Suite, 1 Bedroom

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 50-inch TV with cable channels

Junior Suite, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | View from room

Presidential Suite, 1 King Bed

  • 715 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

3.5-star Plano hotel, connected to a shopping center in Legacy Park
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offers 176 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, NYLO Dallas Plano Hotel, Tapestry Collection by Hilton provides a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 2000 square feet (186 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. An area shuttle within 5 miles and a shopping center shuttle are complimentary for guests. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in June 2020.

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
LOFT Kitchen & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 15 for adults and USD 4 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • LOFT Kitchen & Bar

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2020

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per week, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 4 to 15 for adults, and USD 4 to 15 for children
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

NYLO Plano Hotel
NYLO Legacy
NYLO Legacy Hotel
NYLO Legacy Hotel Plano
NYLO Legacy Plano
NYLO Dallas Plano Hotel Tapestry Collection Hilton
NYLO Plano Legacy
Plano Legacy
Plano NYLO
Nylo Hotel Plano
Nylo Plano At Legacy Hotel Plano
NYLO Dallas Hotel Tapestry Collection Hilton
NYLO Dallas Plano Tapestry Collection Hilton
NYLO Dallas Tapestry Collection Hilton
NYLO Dallas Tapestry Collecti
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Hotel
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Plano

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 582 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved their signature scent upon entry. I loved the dining options at the hotel as well.
Stayed 1 night in Mar 2025

8/10 Good

Ramona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The room was cute and cozy but the temperature was a little cold at night. Seems. Like the air conditioner would automatically come on even though the heat was on. Very close to everything I needed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Danijel

Stayed 3 nights in Mar 2025

10/10 Excellent

Zainab, Spring

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.enjoyed the atmosphere and the area around.
Stayed 1 night in Feb 2025

10/10 Excellent

Lakesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Tonique

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd stay at this property and it was great!
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were excellent and very attentive! The shuttle was a bonus for us since we were going to and from the Star for the weekend events. Highly recommend and will reserve this hotel if we ever come to that area again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went smooth
Stayed 3 nights in Feb 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room Service cleaning asked for towels they brought a fridge
Stayed 2 nights in Feb 2025

10/10 Excellent

Humberto, Nogales

Stayed 3 nights in Feb 2025

10/10 Excellent

Violet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

aimee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nope

As expensive as this place is, the single ply toilet paper is a deal breaker for me!
Stayed 2 nights in Feb 2025

8/10 Good

TAKAYUKI

Stayed 3 nights in Feb 2025

10/10 Excellent

Yani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

NEAMBI, Leander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Theresa, Oronogo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Clean, and current! Staff was friendly. I would stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Good and a bit affordable, also nice to stay
Stayed 2 nights in Feb 2025

6/10 Okay

Michelle, North Richland Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom sink was extremely small for the room to be a junior suite and the safe was broken. I prefer the NYLO in Irving opposed to the one in Plano.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Austin and his staff was amazing!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Stayed 1 night in Feb 2025

4/10 Poor

eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

just go to Las Colinas NYLO

I have stayed at the NYLO Las Colinas many times and every stay was stellar. This was my first time at the Plano NYLO and I will not go back. Bar closed early on a weekend night because nobody was there (until we showed up). We ended up finding somebody and she was nice enough to get us a couple of drinks. We were able to sit by the pool but could not get in pool because it was closed. I have sat in the Las Colinas pool well past midnight, but Plano was closed. AC was leaking onto the floor in the bedroom and got some of my belongings wet. But the big issue was that when I charged our drinks to the room, something in their system got messed up. Nothing to do with me. They called our room and woke us up Saturday am but we didn’t answer. So they called my mobile. I went downstairs and the lady seemed to be able to get it to work fine without issue. I thought that was the end of it. We checked out and then they chased me down in the parking lot because their system didn’t process the payment, but I could see it on my Apple card transaction list and it had worked fine. I kept showing them and they clearly did not know how to work their own system. So I spent 15 minutes trying to leave while waiting on them to figure it out. Their solution was to charge me twice and said the extra charge would drop off. I told them they should just comp the drinks and let it go because they had already irritated me by not knowing how to work their own system, waking us up, and wasting our time.
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and fun!

Fun getaway for a night. Good bar atmosphere and clean, trendy room!
Stayed 1 night in Feb 2025

8/10 Good

Timmy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked being near restaurants and shopping areas.
Stayed 2 nights in Feb 2025