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Plano Inn & Suites

2.0 star property

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Photo gallery for Plano Inn & Suites

Lobby
Interior
Reception
Lobby
Interior

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
$90
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
301 Ruisseau Dr, Plano, TX, 75023
  • The Main Event
    ‪10 min walk‬
  • Plano Convention Center
    ‪3 min drive‬
  • University of Texas at Dallas
    ‪9 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪32 min drive‬

Room options

View all photos for Single Room, 1 King Bed

Free WiFi, bed sheets

Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Free WiFi, bed sheets

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Plano Inn & Suites

Plano motel with free in-room WiFi
Along with laundry facilities, this smoke-free motel has a 24-hour front desk and free self parking. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
Plano Inn & Suites offers 112 accommodations with complimentary toiletries. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

Plano Inn & Suites features a vending machine, multilingual staff, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

Plano Inn & Suites is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Plano Inn & Suites Motel
Plano Inn & Suites Plano
Plano Inn & Suites Motel Plano

Plano Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 46 out of 155 reviews
Rating 8 - Good. 29 out of 155 reviews
Rating 6 - Okay. 21 out of 155 reviews
Rating 4 - Poor. 10 out of 155 reviews
Rating 2 - Terrible. 49 out of 155 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

yenson

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Croaches in the room, dirty bed sheets. Non smoking room but smell like a smoking room. Staffs are not profession. They treat you like treating prisoner or criminal. May be that how most of thier customer been there and continues stay there are used to it, they may have some background that cause the management treat new client as they been treating thier existing clients. If state controller be there this place will get many points to get penalties.
Stayed 1 night in May 2025

4/10 Poor

Thomas

Traveled with group
Disliked: Room comfort
Coffee was terrible. It was cold and old..
Stayed 1 night in May 2025

2/10 Terrible

George

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miserable stay in Dallas area

The hotel was so nasty that we tried to get a refund and could not get ahold of anyone from hotels .com to cancel. We left and found another one on hotels that was just as bad. had burn holes in the comforter and hair on the sheets pretty nasty. we left there and drove an hour and a half to a relatives house
Stayed 1 night in May 2025

4/10 Poor

Susan

Disliked: Property conditions & facilities
There were roaches all over the room, attendant said there was nothing he could do. Air conditioner did not blow cool. Attendant also said nothing he could do. Carpet was wet in hallway. Elevator was broken this morning. Had to haul all our stuff down the stairs in hot muggy weather. Really bad experience. Paid $68.00. Don't do it.
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Stayed 1 night in Apr 2025

2/10 Terrible

Curwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Curwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last resort only

There are roaches, + the room smell like straight cigarettes everytime. This place is run down there are cheaper hotels in the area with way better quality.
Stayed 1 night in Mar 2025

8/10 Good

Evette

Stayed 2 nights in Feb 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Excellent property being kept up to standard. Clean and quiet atmosphere.
Stayed 2 nights in Jan 2025

2/10 Terrible

Tracey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

This is the absolute worst hotel I have ever been in. It had roaches, wasn't cleaned up, rude staff, bed bugs, the sheets had piss stains, the place was absolutely disgusting.
Stayed 2 nights in Jan 2025

2/10 Terrible

Eric

Disliked: Staff & service
This was the worst hotel I've been to in my lifetime and I've been there 45 years you never come back here.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Stayed 1 night in Nov 2024

10/10 Excellent

Syed

Traveled with family
Liked: Cleanliness, staff & service
Over all is fine but room service is not professional service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place to stay if you’re just passing by.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Shaurice, McKinney

Disliked: Cleanliness, staff & service, property conditions & facilities
There was roaches all in the bathroom and mold in the ceiling of room 214 and the faucet wouldn't stop dripping. The fire alarm was in the drawer. The top cover had a smell like ot hasn't been washed.
Stayed 1 night in Jul 2024

2/10 Terrible

MARGARET

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

linda

Disliked: Staff & service, amenities, property conditions & facilities
junk outside, homeless people handing around, shower curtain full of mildew. not a very good place for you to remomment
Stayed 4 nights in Jun 2024

8/10 Good

Venis

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean
Stayed 3 nights in May 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were several maintenance issues sited on property, running toilets, clear signs of ceiling/roof leaks, peeling and chipped paint in waiting areas, halls, and room. Staff also gave my a key-card and told me it was for room 226. The key-card did not work in the door for 2 reasons, 1) There was still someone staying in that room, and 2) I was told the wrong room by staff. I was supposed to be staying in 228. I actually disturbed the person staying in room 226 due to me trying the key-card 4 times and trying to open his door.
Stayed 1 night in May 2024