Quality Inn Allen - Plano East

2.5 star property

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Photo gallery for Quality Inn Allen - Plano East

Indoor pool, sun loungers
Premium bedding, down comforters, desk, blackout drapes
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Breakfast included

Explore the area

Map
407 Central Expy S, Allen, TX, 75013
  • Watters Creek at Montgomery Farm
    ‪17 min walk‬
  • Allen Premium Outlets
    ‪3 min drive‬
  • Allen Event Center
    ‪4 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪37 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(49 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn Allen - Plano East

Allen hotel with indoor pool
This hotel features an indoor pool, a hot tub, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Quality Inn Allen - Plano East offers 58 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 42-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn Allen - Plano East features an indoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary breakfast is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Pyramids
Pyramids Allen
Pyramids Hotel
Pyramids Hotel Allen
Quality Inn Allen Plano East
Quality Inn Plano East
Quality Allen Plano East
Quality Plano East
Quality Allen Plano East Allen
Quality Inn Allen - Plano East Hotel
Quality Inn Allen - Plano East Allen
Quality Inn Allen - Plano East Hotel Allen

Quality Inn Allen - Plano East Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 394 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
There were different places in the room that needed attention, one was the toilet. It's too small, and I'm sure all rooms have one that's too small. My knees were higher than the rest of my body and it was difficult to rise. This might be an unpleasant subject, but the person that made that decision during construction should be "canned!" This isn't the housekeeper's fault, and I did leave something for them, as I always do, but it wasn't as much as it would have been if the rest of the room had those different places cleaned.
Stayed 1 night in Apr 2025

4/10 Poor

Candy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two star hotel

We were in town for a family wedding and stayed here because of the location and indoor pool. I’m giving a two star review because of the safe location of the hotel otherwise it would be a one star. We picked this hotel because of the indoor pool. The kids were playing in the pool area but were asked to play quietly as there were a couple guest room located in the indoor pool area so any noise was annoying to them. Which is completely fair and understandable however I would argue if it were an outdoor pool the kids could play normally and have fun without feeling like they need to whisper so the kids didn’t really enjoy it after that and we didn’t use the pool for the rest of our stay. Also the hot tub was luke warm at best I look forward to a warm hot tub and this wasn’t it. As for the room the towels were scratchy and the rooms were a bit worse for wear we had to be moved as our tv didn’t work and both rooms we were in had poor water pressure and Luke warm water and not great shower nozzles hardly any water would come out. The continental breakfast was disappointing severely lacking. 2 out of 10 would not recommend. The night staff and housekeeping staff were friendly and helpful. The area is safe and clean and parking is available and easily accessible.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No ice

Ice machine was broken Would have been nice if offered alternative
Stayed 1 night in Mar 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast sucked, the hot in was NOT hot and neither was the water in the shower! Don't stay on the first floor or you will here the people above you!
Stayed 1 night in Mar 2025

8/10 Good

James

Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Stayed 1 night in Mar 2025

10/10 Excellent

Nicolas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed twice at this location and will definitely stay here again next time I'm in town. Very friendly and helpful staff even when checking in late into the ecening and a pleasant stay for a great value with lots of dining and what you might need in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve been coming to this Quality Inn for the 10 years for family. Always pleased with everything
Stayed 1 night in Mar 2025

10/10 Excellent

Boysie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel about 35 mins from Dallas airport.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Adam

Stayed 6 nights in Mar 2025

6/10 Okay

TJ, Raleigh

Stayed 5 nights in Mar 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Desk clerk was very polite and efficient. We didnt arrive until 2am as we came from Alabama. It wasnt a problem. The room was clean. The only issue was the bathroom tub/shower faucet had a continual stream of water.
Stayed 5 nights in Mar 2025

8/10 Good

Gaston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Property, well located, 5 minutes of our venue. Very clean, friendly staff. Decent breakfast. We loved the pool. I Ike to say it was the best part of the hotel. Defenely I will go back
Stayed 3 nights in Mar 2025

6/10 Okay

DeAngela S

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Chantell

Stayed 2 nights in Feb 2025

10/10 Excellent

Sam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
Stayed 1 night in Feb 2025

6/10 Okay

Johnathan

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremiah, ALLEN

Stayed 1 night in Feb 2025

10/10 Excellent

Jeremiah, ALLEN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has an indoor pool my kiddo enjoyed!
Stayed 2 nights in Feb 2025

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bernard

Stayed 1 night in Feb 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, clean comfortable bed, quiet.
Stayed 2 nights in Feb 2025