Quality Inn Allen - Plano East

2.5 star property

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Indoor pool, sun loungers
Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, blackout drapes
Premium bedding, down comforters, desk, blackout drapes
Free breakfast
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot Tub
  • Pet friendly
  • Housekeeping
$78
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
407 Central Expy S, Allen, TX, 75013
  • Watters Creek at Montgomery Farm
    ‪17 min walk‬
  • Allen Premium Outlets
    ‪3 min drive‬
  • Allen Event Center
    ‪4 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪37 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(57 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn Allen - Plano East

Allen hotel with indoor pool
This hotel features an indoor pool, a hot tub, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Quality Inn Allen - Plano East offers 58 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 42-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn Allen - Plano East features an indoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Pyramids
Pyramids Allen
Pyramids Hotel
Pyramids Hotel Allen
Quality Inn Allen Plano East
Quality Inn Plano East
Quality Allen Plano East
Quality Plano East
Quality Allen Plano East Allen
Quality Inn Allen - Plano East Hotel
Quality Inn Allen - Plano East Allen
Quality Inn Allen - Plano East Hotel Allen

Quality Inn Allen - Plano East Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 402 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical LQ hotel.clean, bed was comfortable. Noisy neighbors
Stayed 2 nights in Jun 2025

2/10 Terrible

Jake

Disliked: Amenities
Stayed 2 nights in Jun 2025

8/10 Good

Kertavious

Liked: Amenities, property conditions & facilities
It was a good price and a great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Terry

Stayed 1 night in May 2025

4/10 Poor

Kirsten

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The reason we booked it over others we were looking at was the indoor pool. My kids were so excited to swim. The pool ended up being so cold no one could enjoy it. Also, the lack of elevator was a little rough with a baby and 2 other kids. Would be a nice touch if they had cribs available as well like most hotels have. Breakfast wasn’t restocked well. There was one piece of fruit left and very few healthier or protein options.
Stayed 1 night in Jun 2025

6/10 Okay

Rebecca

Stayed 1 night in May 2025

8/10 Good

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Banson

Stayed 2 nights in May 2025

4/10 Poor

Mansoor

Traveled with family
Disliked: Amenities, property conditions & facilities
Below average property. Night staff at the front desk not very helpful. When we reported a blocked toilet, the front desk staff told us to come down and get the plunger and help ourselves. Strange voices and noises at night that you don’t want your children to hear. Morning cleaning staff helpful as well as the day staff. Would choose only if no other option feasible.
Stayed 3 nights in May 2025

4/10 Poor

Tammie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Graduation Stay

We received the wrong room. Paid for King got a double or queen. Could not change. No refrigerator and dirty vents. Requested the price corrected and have not gotten yet. Will not stay again.
Stayed 1 night in May 2025

8/10 Good

Muti

Traveled with family
Disliked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Lacory

Stayed 2 nights in May 2025

6/10 Okay

Marianne

It was okay.
Stayed 1 night in May 2025

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude

When we made reservations, we specified 2 persons and a pet. We were given a total price online which we paid in advance. When we arrived they wanted to charge an additional $150 pet deposit and $30 per night fee. We did not stay and they said they were refunding to hotels.com. Very rude at the desk and not helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Inexpensive and great to get at the last minute.
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

8/10 Good

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Louis

Stayed 1 night in May 2025

8/10 Good

Misti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again

The hot tub was nice, it need the jets fixed cause they don't work. Pool needed to be shocked but was nice and enjoyable. Beds were comfy, room was clean. Fast customer service
Stayed 2 nights in May 2025

2/10 Terrible

DILIP, Houston

Disliked: Cleanliness, property conditions & facilities
Very old property, not maintained well, AC was extremely noisy.
Stayed 1 night in May 2025

10/10 Excellent

Rosa E.

Stayed 1 night in May 2025

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient, clean good breakfast. But, only suggestion would be to have a toaster and bread. Waffles are fine though.
Stayed 4 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Matt

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025