Quality Inn & Suites Garland - East Dallas

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Garland - East Dallas

Exterior
Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Suite, 1 King Bed, Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Seasonal outdoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
1635 I-30 East at Bass Pro Drive, Garland, TX, 75043
  • Lake Ray Hubbard
    1 min walk
  • Whataburger
    8 min walk
  • South Garland Transit Center
    12 min drive
  • Dallas, TX (DAL-Love Field)
    42 min drive

Room options

Standard Room, 2 Double Beds, Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Smoking

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Smoking

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Quality Inn & Suites Garland - East Dallas

Garland hotel with free breakfast
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites Garland - East Dallas offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in March 2022.

Quality Inn & Suites Garland - East Dallas has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • 0.05 percent cleaning fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Lakeview
Best Western Lakeview Garland
Best Western Lakeview Inn
Best Western Lakeview Inn Garland
Lakeview Best Western
Quality Inn Garland East Dallas
Quality Garland East Dallas
Quality Inn Suites Garland East Dallas
Quality Inn & Suites Garland - East Dallas Hotel
Quality Inn & Suites Garland - East Dallas Garland
Quality Inn & Suites Garland - East Dallas Hotel Garland

Quality Inn & Suites Garland - East Dallas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 233 out of 705 reviews" "
Rating 8 - Good. 232 out of 705 reviews" "
Rating 6 - Okay. 92 out of 705 reviews" "
Rating 4 - Poor. 69 out of 705 reviews" "
Rating 2 - Terrible. 79 out of 705 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alonso, Rockwood

Disliked: Cleanliness, property conditions & facilities
I got in after 10 PM after driving 14 hours I needed to be up at 6:30 the next morning. I wanted to go in there and go to sleep.. I was pulling a car and there was nowhere to park in their parking lot. The parking lot was tiny. I kind of pulled to the side and went in and the guy told me that there was $100 posit, which was not stated anywhere in the property description. I turned around and left and went down the street to another hotel. If you’re carrying a trailer, don’t even bother with this property
Stayed 1 night in Sep 2024

2/10 Terrible

Pradeep

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was very bad.
Stayed 1 night in Sep 2024

4/10 Poor

Shelly

Business traveler
Disliked: Staff & service, amenities
Everything was fine until i went to check out. Both men i think one may have been a manager were rude.
Stayed 3 nights in Sep 2024

4/10 Poor

Chaaless

Traveled with partner
Liked: Staff & service, property conditions & facilities
I loved my interaction with Tony. He was very helpful and welcoming. I did not like the fact that there were roaches in my room also goalies keeping just kinda barged in my room when I wasn’t there and I was still checked in so that was a bit disappointing. I would not book here again
Stayed 3 nights in Aug 2024

8/10 Good

Brian

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay at the hotel
Stayed 4 nights in Aug 2024

2/10 Terrible

tricia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My room was dirty stains on the floor stains on the comforters. Didn't even feel comfortable walking around the room without shoes on. The room was hot and just all around smelt bad I had went to the store and bought a candle to light because the smell was giving me a headache..
Stayed 2 nights in Aug 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tristan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 2 nights in Jul 2024

8/10 Good

Gwendolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Emilio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
Hard to cancel.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Very nice people, room was adequate, no shower curtain, but housekeeping brought it up promptly. Nice breakfast was provided.
Stayed 2 nights in Jul 2024

4/10 Poor

Marvin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Not booking again at this location ever
Very complicated access to the property (just one way access)
Stayed 3 nights in Jul 2024

8/10 Good

Cyndee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impossible to access from the south.
The worst aspect was not being able to access the hotel once we got there. The only access was to come from the north, to access by southbound I-30. We came from the south, using GPS, and once we arrived, we found ourselves in the parking lot of some condos, but there were fences preventing us from accessing the hotel. So I parked at a condo, and walked to the hotel to check-in. Then I was told I had to go north east on I-30, do a turn at Dalrock, and come back on the southbound side. It was inconvenient, and the roads are confusing there. the hotel should cut a driveway through a curbed grass area from the parking lot of the condos, so the hotel can be accessed from the south. The room was fine for the price, the bed comfortable enough. It served our purpose, but access needs to be improved.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelled really heavy of cigarettes. It was quite uncomfortable. I didn't want to be a pest and tolerated it; mainly because the front desk worker was so kind at check in. Our appliances were also all unplugged so we can to plug everything in ourselves (after figuring it out). The bathroom light flickered on and off and then just wouldn't turn on anymore.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, felt mostly safe, good value for the money compared to area hotels
Stayed 2 nights in Jun 2024

8/10 Good

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Weihang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ok. The main problem is it is hard to find the way to reach it because of the construction around the area.
Stayed 4 nights in Jun 2024

2/10 Terrible

Kandie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not whats on website
The hotel shows a veiw of the lake and there are condos surrounding it you can not get to it the access is through the condos its now under the new hyway bridge so we herd traffic all night and the room was small. The people upstairs banged on the ceiling all night. The pool had bugs. The ice machine was set next to the pool not the hotel they are separated and breakfast was toast or yoguert and coffee tasted metallic.
Stayed 1 night in Jun 2024

10/10 Excellent

kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and pool
Stayed 1 night in Jun 2024

10/10 Excellent

Regina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The room was excellent. Very clean and comfortable. Staff was amazing. Would definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Walter

Liked: Amenities
Overall great location and great customer service !
Stayed 4 nights in Mar 2024

10/10 Excellent

Rozhy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it was good. Thank you for your good service
Stayed 2 nights in May 2024