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Quality Inn & Suites Plano East - Richardson

2.5 star property

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Photo gallery for Quality Inn & Suites Plano East - Richardson

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Hallway
Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1616 N. Central Expressway, Plano, TX, 75074
  • CityLine
    ‪4 min drive‬
  • Plano Convention Center
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

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Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

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About this property

Quality Inn & Suites Plano East - Richardson

Plano hotel with free weekday breakfast
A fitness center, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn & Suites Plano East - Richardson offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Quality Inn & Suites Plano East - Richardson is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per night, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn & Suites Plano East - Richardson Hotel
Southfork Hotel Plano
Southfork Plano
Quality Inn Plano
Quality Plano
Quality Inn & Suites Plano East - Richardson Plano
Quality Inn & Suites Plano East - Richardson Hotel Plano

Quality Inn & Suites Plano East - Richardson Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 448 out of 1010 reviews
Rating 8 - Good. 278 out of 1010 reviews
Rating 6 - Okay. 121 out of 1010 reviews
Rating 4 - Poor. 82 out of 1010 reviews
Rating 2 - Terrible. 81 out of 1010 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & Clean Room & Bath room
Room and bath room was well lit, clean, table & chair, good for business use.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
CNN hotel
The management must love CNN, because it's on both TVs in the breakfast rooms and is the default channel on your hotel room TV. This is a good hotel for the money. I did not get good cooperation from the manager with a refund of the 3rd night. He said that I should have booked directly with him and did not understand the advantages of using Hotels.com. He made it difficult to get the 3rd night refunded, telling me that the 3rd party charged my credit card when it was not. This hotel charged me in the first place. So I went back to Hotels.com (the 3rd party) for no reason. My advice: Please be more accommodating to your guests, and less combative. Thank you.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for stay.
Stayed 1 night in Nov 2024

8/10 Good

alex

Stayed 3 nights in Nov 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving in Plano
Very friendly and helpful staff, convenient location
Stayed 2 nights in Nov 2024

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I'm in this area i always stay here. Its clean, quite, around food and have not had any problems.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Traveled with family
Liked: Amenities
Muy buena atención y excelente servicio
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satisfied
Hotel is not clean and i could see old doors. Bathroom never have room freshener or exhaust fan so to avoid smells. I never recommend anyone to stay there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Moh Passikintalba

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Nice place
Stayed 4 nights in Nov 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Colvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Juliana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely worth the try, price is reasonable and rooms are clean and well kept , plus continental breakfast included.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Colton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Fernando

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio mucha higiene
Stayed 2 nights in Nov 2024

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
The room had a weird smell and the sofa also had a weird smell
Stayed 1 night in Nov 2024

8/10 Good

alex

Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Friendly staff
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
BED BUGS!!!!! I woke up with them crawling on my bed by my face! I have over 50 bites and had an allergic reaction. THEY REFUSED TO GIVE ME A REFUND FOR THAT NIGHT!!! They also had the nerve to say no one has ever reported bed bugs before. Looking back at their reviews, we found two additional reports over the last month and I imagine many more. My colleagues staying in another room saw them too. They should be shut down and fumigated! 

4/10 Poor

Husam

Disliked: Staff & service, property conditions & facilities
Roaches noticeable on table
Stayed 1 night in Nov 2024

10/10 Excellent

Carrisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Conswella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was not comfortable in the bed, because it was to hard and the ants was not any better. The neighborhood around was very noisy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tigre

Stayed 1 night in Nov 2024