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Quality Inn West Plano - Dallas

2.5 star property

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Photo gallery for Quality Inn West Plano - Dallas

Exterior
Free daily full breakfast
Lobby
Standard Room, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
5021 W Plano Pkwy, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪7 min walk‬
  • University of Texas at Dallas
    ‪4 min drive‬
  • The Shops at Legacy
    ‪8 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Dallas Plano West

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1016)
$87 nightly
The price is $87 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham Dallas Plano West

About this property

Quality Inn West Plano - Dallas

Plano hotel with free breakfast
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Quality Inn West Plano - Dallas offers 60 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This Plano hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Quality Inn West Plano - Dallas is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Hotel Plano
Comfort Inn Plano
Comfort Inn Near Plano Medical Hotel Plano
Comfort Inn Plano Hotel
Plano Comfort Inn
FairBridge Inn Plano
FairBridge Plano
Quality Inn West Plano Dallas
Quality West Plano Dallas
Comfort Inn Near Plano Medical Center
Quality Inn West Plano Dallas
Quality Inn West Plano - Dallas Hotel
Quality Inn West Plano - Dallas Plano
Quality Inn West Plano - Dallas Hotel Plano

Quality Inn West Plano - Dallas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 326 out of 722 reviews
Rating 8 - Good. 219 out of 722 reviews
Rating 6 - Okay. 93 out of 722 reviews
Rating 4 - Poor. 37 out of 722 reviews
Rating 2 - Terrible. 47 out of 722 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Very friendly staff.
Stayed 1 night in Apr 2025

2/10 Terrible

IVIS

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Perdi mi dinero ya que no pude quedarme en este hotel tan asqueroso, realmente el peor de los hoteles Quality Inn que he reservado. En otros estados del Paus he encontrado muy buenos hoteles Quality Inn, pero eate en Plano, Tx. TERRIBLE.
Stayed 1 night in Apr 2025

6/10 Okay

Maggie

Traveled with partner
Disliked: Amenities, property conditions & facilities
My experience at this location wasn’t BAD- I just probably wouldn’t stay there again. You can tell that the staff tries to keep it clean, its just super old and has one of those weird hotel smells. Some of the furniture was damaged.. ex: toilet seat had cigarette burns, lamps had dents and rust stains, couch was missing a button.. etc. Breakfast was decent. Cute texas shaped waffles.
Stayed 1 night in Apr 2025

8/10 Good

KAMISHIA, Plano

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I needed to find a quick place to stay for the night for myself and my 1 year old for ome cool off time. The room and the property were clean and quiet. Staff kind and courteous. It was a relief to see fresh, clean linens in the bed. The only issue I had was the fact there were no washcloths provided. There was the basic bar soap and a body wash attached to the tile in the bath/shower. The body wash was mild enough. Would return again. Oh and the cobtinebtal breakfast was redeeming! Sausage, egg, juice, coffee, assortment of breads for toast, waffels, yogurt (toddler brand). Much more than i expected for the price. Usually, I expect donuts/danishes, juice and some fruit so it was pleasantly surprising!
Stayed 1 night in Apr 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

malcolm

Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.
Stayed 1 night in Apr 2025

2/10 Terrible

Mekhael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad breakfast
Stayed 4 nights in Feb 2025

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Yav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Perry

Traveled with family
Liked: Cleanliness, property conditions & facilities
OK for the price but nothing to write home about.
Stayed 1 night in Apr 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast menu was poor, cheap, and not up to other hotels I've stayed in that were in the similar star rating....Breads, Bagels were sad. Looked cheap and tasted cheap.
Stayed 2 nights in Feb 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We always enjoy staying here!

It’s always very clean. Room nvr smells. Good safe area around good tasting restaurants and grocery markets. We always enjoy staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Yav

Stayed 2 nights in Feb 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Jose

Traveled with partner
Liked: Cleanliness
Property smelled like weed, especially the elevator. A/c unit was loud and sporadic.
Stayed 1 night in Feb 2025

6/10 Okay

Porfirio R

Liked: Cleanliness, property conditions & facilities
I stay here anytime i visit plano,but the late check in time is often very inconvenient after driving 5hrs to get here. They do not allow a checkin prior to 230pm. I had to just wait, very annoyed
Stayed 1 night in Feb 2025

2/10 Terrible

Ghazal

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked into this hotel last night, and it was a complete nightmare. The quality was awful from the start – there was a strong smell of smoke and pot everywhere, including the reception and elevator. The room was dark, gross, and outdated, completely not what I expected based on the photos and ratings on Expedia. The hotel’s rating on Expedia is misleading – this place is truly a 2-star hotel at best! When I asked for a refund, the front desk refused and told me to go through Expedia instead. To top it off, this hotel is not non-smoking, despite claiming otherwise. Stay away from this place if you’re looking for a clean, comfortable stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Suhaas

Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025