2/10 Terrible
Larry
Business traveler
Apr 12, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
**SCAM ALERT!!** Property doesn't disclose check in info at booking. You have to contact the owner prior to recieve instructions however the owner NEVER Answered calls, text or in app messages!! I even conctacted support and they still couldn't get through to them. After several dispute attempts Expedia finally got to the owner somehow and they still denied a refund knowing they did not fulfill there obligation! Expedia is STILL fighting to get my refund and they STILL DON'T ANSWER CALLS. I was stranded in Dallas after working a show all day and eventually had to drive back to Houston at 1am exhausted. Luckily I wasn't there on a flight or someone short on funds I could have literally been stranded outside. I've booked about 15-20k in travel this year alone and have NEVER had this happen before. I'll be contesting the charges with my bank since Expedia can't get it done. BUYER BEWARE!!
Larry
Stayed 1 night in Apr 2024