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Sheraton DFW Airport Hotel

3.5 star property

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Photo gallery for Sheraton DFW Airport Hotel

Meeting facility
Exterior
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Breakfast, lunch, dinner served; southern cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Room service
  • Housekeeping
  • Pool
  • Gym

Explore the area

Map
4440 W John Carpenter Fwy, Irving, TX, 75063
  • Grapevine Mills Mall
    ‪7 min drive‬
  • Great Wolf Lodge Waterpark
    ‪8 min drive‬
  • Gaylord Texan Convention Center
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility Accessible, Tub)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Combined shower/tub, free toiletries, towels

Room, 1 King Bed (Hearing Accessible)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Club Room, 1 King Bed (Hearing Accessible)

  • 336 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds (Hearing Accessible)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Club Room, 2 Double Beds, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Club Room, 1 King Bed, Non Smoking

  • 336 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Club Room, 1 King Bed with Sofa bed

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, Corner

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Interior

Holiday Inn Express & Suites Irving Dfw Airport North by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.2 out of 5, Very Good, (2168)
The price is $121
per night
$139 total
includes taxes & fees
Apr 5 - Apr 6
Holiday Inn Express & Suites Irving Dfw Airport North by IHG

About this property

Sheraton DFW Airport Hotel

3.5-star hotel in Las Colinas
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Sheraton DFW Airport Hotel offers 302 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Irving hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Sheraton DFW Airport Hotel features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center, 23 meeting rooms, and limo/town car service. Event facilities measuring 48221 square feet (4480 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge.

Sheraton DFW Airport Hotel is a smoke-free property.

Whiskey Tango - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Whiskey Tango - This cocktail bar specializes in southern cuisine and serves light fare only. Open daily.
Link at Sheraton Cafe - This coffee shop specializes in American cuisine and serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Limo/town car service
  • Uncovered self parking on site (USD 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Link at Sheraton Cafe
  • Whiskey Tango
  • Whiskey Tango

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 23 meeting rooms
  • 48,221 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 100 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 16.00 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DFW Airport Sheraton
Sheraton DFW Airport
Sheraton DFW Airport Hotel
Sheraton Hotel DFW Airport
Irving Sheraton
Sheraton Grand Hotel Dfw Airport
Sheraton Grand Hotel Irving Texas
Sheraton Hotel Irving
Sheraton Irving
Sheraton Dfw Hotel Irving
Sheraton DFW Airport Hotel Hotel
Sheraton DFW Airport Hotel Irving
Sheraton DFW Airport Hotel Hotel Irving

Sheraton DFW Airport Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 544 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very rude and unwelcoming receptionist.
Stayed 1 night in Dec 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff Meredith was very helpful despite being alone to man desk and shuttle requests. Shuttle service was disappointing, on hold 20 mins then difficult to navigate the construction and driver left when I was approaching van. Had to call back and Meredith kindly sent another van. This was after 1am. My flight arrived at 11:00pm.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk personnel were great! Great stay. Thank you.
Stayed 1 night in Dec 2024

8/10 Good

michael

Stayed 1 night in Nov 2024

10/10 Excellent

Esmeralda, Channelview

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We gave us complementary Thanksgiving buffet.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Monitor and Evaluate Staff, Personnel Development!
The Staff is Something I’ve never experienced before in My 15 years of traveling for Business. The Hotel in a Season where it’s cooler outside, kept their Facilities very cold, the room where we met for Conference felt like they Put the air on Antarctica, so unreal. From the moment I checked in I was treated like I was illiterate. Several times I in every nice way possible tried to explain I had a reservation through Hotels.com, in a very Short Snappy way, The Front desk Attendant while on phone said to me, ID Please. I assumed that she only needed that and everything would automatically pulled up. On my last Day of the shenanigans of this Hotel, I wanted to try their breakfast. At time of making my reservation I called this Hotel In October, they were overly nice on phone, explaining everything included, and stated a Breakfast voucher was. I guess somewhere along my 3 night stay that changed, so on Monday I decided to ask about after I watched 2 of my colleagues get one, once again very not informative, A different staff member says it’s $24, now I’m confused. And they did not explain at all. The last straw was I asked will I still get my One Key Cash rewards, the staff stated, I don’t know what that is and of course left my question unanswered. I was so ready to leave this establishment, I didn’t even bother to use their Shuttle to airport, I ordered A Lyft!!! Getting away from there quickly as possible. Never again, and Neither will my Future Clients or Colleagues as well.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness
Great
Great experience
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend, can find better airport hotels for the price. The free shuttle service advertised did not come 1 hour until contacting hotel. Also hot water did not work in the morning
Stayed 1 night in Nov 2024

8/10 Good

Allyn

Stayed 1 night in Nov 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and quiet. Service was great, food delicious
Stayed 1 night in Nov 2024

4/10 Poor

Bonnie

Disliked: Cleanliness, staff & service, room comfort
Do not stay here.
No bath towels. Toilet should have been in a kindergarten bathroom.no info in room on hotel. Front desk said there was a hash tag on key card to give you menu for room service but there was no hash tag on my card. No soap in bathroom.Bed so hard it was like lying on concrete.
Stayed 1 night in Nov 2024

8/10 Good

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Rodney

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. It’s a great location for taking a rental car back.
Stayed 1 night in Nov 2024

2/10 Terrible

Eugenio

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The shower/bathtub drain was clogged. The water was not warm enough for a pleasant shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Thank you.

10/10 Excellent

Shahar

Business traveler
Liked: Cleanliness, staff & service, room comfort
Decent airport hotel.
Decent airport hotel. Room is large. WiFi works. Shower ok. But the hotel shows signs of wear. Surroundings are not something to tell about. Just a junction with nothing to do around. Offers breakfast and a bar for guests. Noise from nearby DFW noticeable but reasonable.
Stayed 1 night in Nov 2024

2/10 Terrible

Lestley R, VAN NUYS

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To whom it may concern, I am writing to you as I had a situation at one of your hotels and was honestly quite appauled. I checked into the Sheraton DFW Airport hotel on Saturday October 26, 2024 and had arranged to spend two nights, with check out Monday October 28, 2024. I had important and strenuous business meetings Saturday and Sunday, and was exhausted by Sunday night. I was looking forward to getting a good night’s rest Sunday night before flying home on Monday. I laid my head to rest and dozed off. However, I was awakened by scratching sounds in my room. I got up to see what was going on and was shocked to see cockroaches scurrying about the room. I am attaching a video of one of them on the wall. Needless to say, this made me very uneasy and unable to rest. I gathered my belongings and made my way to checkout. I have always thought of the Sheraton as a quality hotel and a hotel that I could count on to provide excellent customer service. This stay certainly did not meet that standard. When I went to checkout and spoke to the young lady at the desk, she apologized and offered to provide me with points, as she informed me there was no night manager on duty at that time. Yet, I was awake, having to check out of my room at the wee hours of the morning, as I could not lay down or just sit in the room with the cockroaches. I felt the need to write to you and let you know of my displeasure. Just as I would write a review for good service and post it on soci
Stayed 2 nights in Oct 2024

10/10 Excellent

Edwin, Mayaguez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prices
Stayed 1 night in Oct 2024

2/10 Terrible

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Didnt put me in a King. Sheets and bed was itchy. Connecting door was bad and people were load.
Stayed 1 night in Oct 2024

2/10 Terrible

Susan

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The woman who checked me in was friendly, but didn't give me information i needed about parking and other amenities. I made sure to select a room that included extended parking, but when I got there they had no record of it so I had to pay an additional $50. The microwaves had been removed from the rooms and placed near the (out of order) ice machines, but there was no note telling us that. The ice machine on 3rd and 5 th were out of order, the one on 9th was just missing, so I ended up having to go to the bar. Again, there was nothing indicating this problem, causing me to waste my time looking. The final insult was a lack of coffee in the lobby. Our shuttle driver was great, but the overall experience sucked. We are going elsewhere next time.
Stayed 1 night in Oct 2024

8/10 Good

Shawn, Camden

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay. Check in staff was excellent. Check out staff was not.
Stayed 1 night in Oct 2024

2/10 Terrible

Debbie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very nice. Refridgerator broken, all ice machines but one, broken but you had to go floor to floor to figure that out. Pretty outdated, not very clean, and some staff, although nice enough, were not like the typicsl professional, uniform desk clerks. Eating, on phones ect in front of guests. Was disappointing but sheets were clean!
Stayed 1 night in Oct 2024