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Sheraton Dallas Hotel by the Galleria

4.0 star property

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Photo gallery for Sheraton Dallas Hotel by the Galleria

Exterior
Bar (on property)
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Bar

Explore the area

Map
Dallas, TX
  • Galleria Dallas
    ‪9 min walk‬
  • Addison Circle Park
    ‪6 min drive‬
  • Medical City Hospital
    ‪6 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds

  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed

  • 321 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

  • 546 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 321 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

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4.3 out of 5, Excellent, (1000)
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$201 total
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About this property

Sheraton Dallas Hotel by the Galleria

4-star Dallas hotel walkable to Galleria Dallas
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Sheraton Dallas Hotel by the Galleria offers 317 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Dallas Hotel by the Galleria features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 12 meeting rooms, and coworking spaces. Event facilities measuring 500 square feet (46 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. An area shuttle within 3 mi and a shopping center shuttle are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Dallas Hotel by the Galleria is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Water Fire Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Uncovered self parking on site (USD 16 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Water Fire Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (500 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1979
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 0.53 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 17 per person
  • Uncovered self parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from March 12 to September 30
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dallas Galleria Sheraton
Sheraton Dallas Galleria
Sheraton Dallas Galleria Hotel
Sheraton Dallas Hotel Galleria
Sheraton Hotel Dallas Galleria
Sheraton Hotel Galleria
Sheraton Galleria

Sheraton Dallas Hotel by the Galleria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! My wife and our 3 months old baby girl stayed here for 5 night and we loved our stay. Definitely recommend!! Thank you to all the great staff members at Sheraton.
Stayed 5 nights in Jan 2025

10/10 Excellent

amelia

Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Markeitha

Liked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Wendy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My booking with Expedia was paid in full, yet they charged me twice without explanation. Emailed the property, no answer.
Stayed 1 night in Jan 2025

8/10 Good

Jaime

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

GLENTASK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

GeArian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Tigisti

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mireya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay was great! The front desk was friendly and accommodating
Stayed 2 nights in Jan 2025

8/10 Good

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

Haaris

Stayed 2 nights in Jan 2025

10/10 Excellent

Erika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

HAARIS

Stayed 3 nights in Jan 2025

10/10 Excellent

Selene

Stayed 2 nights in Jan 2025

10/10 Excellent

Lillian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roshandura at the front was amazing. She was friendly, attentive and helpful. I couldn't figure out the AC in my room, she sent the engineer up in just a few minutes, then my tv was disconnected from their WIFI, she sent the engineer up again, glad I called he had to plug some cords in, do a reset, etc. The engineer was quick and pleasant. Also the young gentleman in breakfast is a hardworker, he kept himself busy, did NOT see his phone not once, was respectful, attentive to all customers, him and Hispanic male made sure the breakfast stayed full and waited on customer to their needs. Will definitely be back.

10/10 Excellent

meysam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Akilah

Stayed 1 night in Jan 2025

2/10 Terrible

Fernando

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Humberto

Stayed 2 nights in Jan 2025

6/10 Okay

Alexandra

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is in a noisy, busy area due to the mall. Because of this, there is a price to park and they get you to sign up for their rewards in order to have reduced charge. Rooms felt dank and we were definitely expecting better quality. We did appreciate the Netflix sign on capabilities though. We were only in town for one night for a gala and just decided to stick it out.
Stayed 1 night in Dec 2024

8/10 Good

D.

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This property is within safe walking distance to the Galleria Mall. No need to hassle with traffic when you can leave your car parked very close to your hotel room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice room
Stayed 2 nights in Jan 2025