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Sheraton Dallas Hotel

4.0 star property

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Photo gallery for Sheraton Dallas Hotel

Lobby
Meeting facility
Lobby
View from property
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
$124
includes taxes & fees
Feb 14 - Feb 15

Explore the area

View in a map
400 Olive St, Dallas, TX, 75201
  • Place, Majestic Theater
    ‪5 min walk‬
  • Place, Dallas Museum of Art
    ‪8 min walk‬
  • Place, Dallas World Aquarium
    ‪13 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • City view
  • 271 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(22 reviews)
  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 50-inch plasma TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed with Sofa bed

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

50-inch plasma TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom

  • City view
  • 480 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, Non Smoking

  • City view
  • 717 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property
Dallas Marriott Downtown
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 975 reviews
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About this property

Sheraton Dallas Hotel

Hotel in Downtown Dallas
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Dallas Hotel offers 1840 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 50-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Dallas hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Sheraton Dallas Hotel features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

Business amenities consist of a business center, 60 meeting rooms, and limo/town car service. Event facilities measuring 230000 square feet (21368 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Dallas Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Open Palette - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Sheraton Dallas Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 585 out of 1011 reviews
Rating 8 - Good. 199 out of 1011 reviews
Rating 6 - Okay. 96 out of 1011 reviews
Rating 4 - Poor. 57 out of 1011 reviews
Rating 2 - Terrible. 74 out of 1011 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Eileen

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
poor value and outdated
Stayed 4 nights in Oct 2025

10/10 Excellent

Chad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

HAKEMAH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe
Stayed 2 nights in Oct 2025

10/10 Excellent

Tommie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Janice

Traveled with partner, Traveled with family
Liked: Amenities
Beautiful very accommodating hotel stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Marijan D.

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great weekend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Latoya, Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Lakia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sheraton downtown dALLAS EXPERIENCE

very quiet work spaces
Stayed 1 night in Oct 2025

10/10 Excellent

Lakia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Dallas Downtown beautiful

this hotel is immaculate the staff so professional hotel is extra clean and sanitize breakfast yummy
Stayed 1 night in Oct 2025

6/10 Okay

Henry

Overall ok but check in experience was awful. 6 hr flight delays caused my arrival time to be 3 am. Reception eventually checked me in and sent me to the south tower to a single bed room when I had specifically reserved two queen beds. I returned to reception and was told that’s the only room in the entire hotel available (certainly a challenge for me and my fellow 63 yr old male friend). Receptionist attitude and an argument ensued but by 3:30 the manager magically found a room with two queen beds. That’s a lot of unnecessary inconvenience for a tired guest spending more than $1000 to stay in your hotel
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Roderick

Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was really nice. Drain in the shower drained very slow (almost clogged), they had to have known when cleaning. Overflow parking had at least 8 trucks with windows smashed out the morning we left. Surroundings didn't feel safe with but did feel safe at the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Kade, Yukon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

DESIREE, Whittier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the hotel October 10th. Was told that valet and hotel parking was FULL. The staff informed us we would have to park in public parking a block away. Sunday morning we came out to find our truck along with 15-20 others had been broken into. Not a way to end a vacation.
Stayed 2 nights in Oct 2025

2/10 Terrible

Luis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Upon arrival staff made negative comments about where we were from. No valet available no parking available on property was told to park down the street which lead to our car being broken into. Air conditioning in room was poor. Curtains were dirty. Ate at restaurant in hotel Open pallet and service was horrible did not get our water until after we finished eating. Was told our ticket couldn’t be split charged a 20% gratuity and barely was given any service.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of a circus with the Red River game but was worth every penny. Food options are incredible. Highly recommend!
Stayed 1 night in Oct 2025

8/10 Good

Frederick

Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Brittany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

LaDonna

Business traveler
Liked: Amenities
Very nice hotel with walkable eateries
Stayed 2 nights in Sep 2025