6/10 Okay
Pete
Aug 24, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Were visiting Dallas area and needed to spend the night without spending too much. Location was picked due to an event that was happening in the area. Staff was great: patient, professional, polite. Staff was the delight of our stay!
The hotel itself is old and it shows everywhere. There is thick carpet everywhere, and it absorbed all of the smell and it smells like there is not enough air circulation to keep everything ventilated to keep the smell away. Rooms are outdated. Bedding was clean, but the mattress was lumpy. Breakfast was good, but at 7:30 am multiple bins needed refilling.
Originally we were going to stay in the area just a night, but our stay got extended. Needless to say, we took our business elsewhere. Not because of service, but because of the hotel itself.
Pete
Stayed 1 night in Aug 2024