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Staybridge Suites Plano - Richardson Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Plano - Richardson Area by IHG

Property amenity
Fridge, microwave, stovetop, dishwasher
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Housekeeping
  • Parking included

Explore the area

Map
301 Silverglen Rd, Plano, TX, 75075
  • University of Texas at Dallas
    ‪4 min drive‬
  • Baylor Scott & White The Heart Hospital
    ‪5 min drive‬
  • Galleria Dallas
    ‪12 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 360 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, Kitchen

  • 360 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

  • 792 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Kitchen

Studio Suite, 2 Double Beds, Kitchen | Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Double Beds, Kitchen

  • 360 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 462 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Staybridge Suites Plano - Richardson Area by IHG

3-star Plano hotel close to University of Texas at Dallas
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available once per stay.
Staybridge Suites Plano - Richardson Area by IHG offers 112 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Staybridge Suites Plano - Richardson Area by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. A complimentary area shuttle within 5 mi is available for guests. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Staybridge Suites Plano - Richardson Area by IHG is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per week, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 150 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Plano Richardson Area
Staybridge Suites Richardson
Staybridge Suites Richardson Aparthotel
Staybridge Suites Richardson Aparthotel Plano Area
Staybridge Suites Plano - Richardson Area Hotel Plano
Staybridge Suites Plano Richardson Area Aparthotel
Staybridge Suites Richardson Area Aparthotel
Staybridge Suites Richardson Area

Staybridge Suites Plano - Richardson Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 484 out of 758 reviews
Rating 8 - Good. 173 out of 758 reviews
Rating 6 - Okay. 60 out of 758 reviews
Rating 4 - Poor. 20 out of 758 reviews
Rating 2 - Terrible. 21 out of 758 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very soft comfortable bed after a long day

This was an overnight for medical reasons and I am very pleased with this property! Great room and the check in ws smooth and quick. The breakfast buffet selection is limited, but I was happy with the offerings.
Stayed 1 night in Jan 2025

10/10 Excellent

Glen

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dana

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
my room had a very bad smell. my bed has stains on the sheets. for the money i paid i was very disappointed
Stayed 1 night in Dec 2024

10/10 Excellent

Constance

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the indoors heated pool and hot tub and also basketball for my family and the kick back at 5:30
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2024

6/10 Okay

Maria

Liked: Staff & service
No handicap room available, pet fees not on website. I had a service animal and was charged 75$ I was not aware of the charges. The noise wasn’t handled? There were kids playing in the hallways, like 15 kids from some football team. Of course they placed us on the same floor as them. I was in 404 they were in 402. Front desk doesn’t care about the complaints they just basically say oh ok.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joy

Stayed 4 nights in Nov 2024

2/10 Terrible

Ron

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor Working Conditions - Poor Service

ONE ELEVATOR to serve 4 floors ... NOT a double elevator. NO! One single VERY SLOW Elevator. I requested first floor. They put us on the FOURTH FLOOR. Then, the Elevator went OUT OF SERVICE within 15 minutes of our check-in. I HAD TO CARRY LUGGAGE UP 4 FLIGHTS. The front desk clerks did not care and did not want to be bothered. A Refund is EXPECTED!
Stayed 1 night in Dec 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

lisa, houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double beds are full and not clean and the breakfast is acceptable. Other than that the property was great and clean and safe.
Stayed 2 nights in Nov 2024

6/10 Okay

Randy

Traveled with family
Liked: Cleanliness

An okay stay

Walls must not have any soundproofing. People in room above us were very loud and the hotel staff did little about it. Breakfast was free but not good at all. Hotel does have a very nice indoor pool and outdoor grill area.
Stayed 3 nights in Nov 2024

4/10 Poor

Paul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You needed to be a rocket scientist to figure out the TV. The internet kept going out. The elevator was not working so had to carry our bags 3 flights of stairs. They were working on the floor above or the people that stayed upstairs had concrete boots. Will never come back the price was not worth it. We wish we stayed somewhere else.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Aimee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff!

Lots of room. Enjoy the kitchen and all the accomodations!
Stayed 7 nights in Nov 2024

10/10 Excellent

Dillon

Stayed 2 nights in Oct 2024

10/10 Excellent

Verlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to my desired location. Staff were professional and nice.
Stayed 3 nights in Nov 2024

4/10 Poor

Gail

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Traveled with family and small children, Traveled with family
Horrible experience worse check in rude staff mold in drawers in room lights in hall flickering continuously will NEVER stay in one of these hotels again im not one to complain but this was the worst experience i have had with a hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

John

Business traveler
Cool
Stayed 7 nights in Sep 2024

10/10 Excellent

Josette

Stayed 1 night in Oct 2024

6/10 Okay

Cassandra

Traveled with family

Breakfast too late/Fitness center not great

The treadmills I. The fitness center did not work, which is disappointing for someone who works out daily and only chooses hotels that have fitness centers. Also, we were there for a baseball tournament and our boys didn’t get to take advantage of breakfast because it didn’t start until 730 am and that’s when we had to leave for our first game.
Stayed 1 night in Oct 2024