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SureStay Plus Hotel by Best Western Mesquite

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Mesquite

Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Room amenity
Lobby
Free toiletries, hair dryer, towels

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Parking included
  • Air conditioning
  • Gym
  • Free WiFi

Explore the area

Map
2100 N Belt Line Rd, Mesquite, TX, 75150
  • Town East Mall
    5 min drive
  • Mesquite ProRodeo
    6 min drive
  • Mesquite Convention Center
    6 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    43 min drive

Room options

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub | Room amenity

Suite, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Hot Tub

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Mesquite

Mesquite hotel with free breakfast
A fitness center, a spa tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
SureStay Plus Hotel by Best Western Mesquite offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Mesquite hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, SureStay Plus Hotel by Best Western Mesquite provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers laundry facilities, pool umbrellas, and an elevator. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Mesquite is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
6 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 1.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from April to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Mesquite
Surestay Plus By Best Mesquite
Comfort Suites Mesquite Hotel
Mesquite Comfort Suites
SureStay Plus Hotel by Best Western Mesquite Hotel
SureStay Plus Hotel by Best Western Mesquite Mesquite
SureStay Plus Hotel by Best Western Mesquite Hotel Mesquite

SureStay Plus Hotel by Best Western Mesquite Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 339 out of 1000 reviews" "
Rating 8 - Good. 260 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 112 out of 1000 reviews" "
Rating 2 - Terrible. 152 out of 1000 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tevin, Mesquite

Stayed 4 nights in Aug 2024

6/10 Okay

An

Traveled with family
Disliked: Amenities, property conditions & facilities
Staff was ok & gave us our 2 rooms side by side. Was with family-always look for full breakfast (as advertised) for convenience. This was the poorest excuse for breakfast as I’ve ever seen!! …coffee machine only gave coffee that looked like weak tea—mild was sour—must have used same milk for waffles -horrible & not eatable—no danish, fruit or anything else. So we went to McDonalds. Will N O T stay here ever again!
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The check in agent had no urgency to greet guest when checking in. Waited for them to come to the counter and not even a “sorry to keep you waiting.” The window was unlocked and people were hanging outside of the window. The fixtures were not secure (curtain rod and door handle), no linens for the pullout bed, side lamp did not work and had what appeared to be black mold on the lamp shade, tile floors were grimey feeling, there was a burn mark on the headboard. Also, breakfast only consisted of a waffle, no option for cereal, English muffin, bagel, muffins, etc. only stayed because it was so late when I got there, other options were hard to find.
Burn mark on headrest.
Bathroom door handle
Shower rod barely hanging by screw
Maybe black mold on lampshade, lamp didn’t work.
Stayed 1 night in Aug 2024

6/10 Okay

Delvet

Disliked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Linice

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We heard gunshots after we checked in. Plus the property never returned our deposit- when I called about it, the clerk said that they only take incidentals with cash( which obviously was a lie). The room was dirty, but we arrived late after being on the road all day so we made do.
Stayed 1 night in Jun 2024

2/10 Terrible

Andy

Traveled with family
Stayed 1 night in Aug 2024

4/10 Poor

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is old and dirty.
Stayed 1 night in Jul 2024

6/10 Okay

Mimi

Liked: Staff & service
Nice pool / Bad breakfast
The pool was clean and very enjoyable. No shade at all, though. The breakfast was as minimum as possible and not very tasty.
Stayed 1 night in Jul 2024

6/10 Okay

Jamya

Not clean enough
Stayed 1 night in Jul 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marsha

Stayed 1 night in Jul 2024

4/10 Poor

Matthew

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets had blood on them. Rusty fixtures in bathroom. Fake eyelash’s stuck to the walls.
Stayed 1 night in Jul 2024

6/10 Okay

Nowamagbe

Stayed 7 nights in Jul 2024

10/10 Excellent

Samuel, Bellevue

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was so accommodating and kind!
Stayed 3 nights in Jun 2024

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable over all it was good
Stayed 4 nights in Jul 2024

10/10 Excellent

latonja

Liked: Cleanliness, staff & service, property conditions & facilities
hot tub
Stayed 1 night in Jul 2024

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Roach infested
The room was way too hot, the ac did not work to cool the whole big room. The room was crawling with cockroaches!
Stayed 1 night in Jul 2024

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here
The room was way too hot, the ac did not work to cool the whole big room. The room was crawling with cockroaches!
The roaches under the sink. The bathroom was also infested.
Stayed 1 night in Jul 2024

2/10 Terrible

Troy

Disliked: Cleanliness, property conditions & facilities
The room I got was terrible. No blankets, sheets, anything. House keeping didn’t reset the room. Do not recommend.
Stayed 1 night in Jun 2024

4/10 Poor

Darnell

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Chris

Stayed 3 nights in Jun 2024

8/10 Good

Jason

Stayed 11 nights in Jun 2024

10/10 Excellent

Armando

Stayed 1 night in Jun 2024

8/10 Good

Neehar

Liked: Cleanliness, staff & service
Budget hotel/motel that is a good spot primarily for travelers en route and need a bed to crash. They have complimentary breakfast which is great. Staff is friendly. Very basic otherwise but a steal for the price.
Stayed 1 night in Jun 2024