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Thompson Dallas, by Hyatt

5.0 star property

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Seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Creator video
Rooftop terrace
Cocktail bar
Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Gym
$375
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
205 North Akard Street, Dallas, TX, 75201
  • Place, Dallas World Aquarium
    ‪5 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪12 min walk‬
  • Place, American Airlines Center
    ‪17 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(9 reviews)
  • 544 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 439 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Corner

Deluxe Suite, Corner | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, Corner

8.6 out of 10
Excellent
(4 reviews)
  • 866 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 524 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 518 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Skyline)

Suite (Skyline) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Skyline)

10.0 out of 10
Exceptional
(6 reviews)
  • 714 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (NATIONAL)

Suite (NATIONAL) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (NATIONAL)

8.0 out of 10
Very good
(1 review)
  • 796 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Elm Suite)

Suite (Elm Suite) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Elm Suite)

7.4 out of 10
Good
(3 reviews)
  • 720 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Thompson Dallas, by Hyatt

5-star hotel in Downtown Dallas
3 restaurants, a full-service spa, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Thompson Dallas, by Hyatt offers 219 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Thompson Dallas, by Hyatt features a hot tub and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 14000 square feet (1301 square meters) include conference space. This luxury hotel also offers a seasonal outdoor pool, a terrace, and gift shops/newsstands. Parking is available onsite for a surcharge. A total renovation of this property was completed in September 2020.

Thompson Dallas, by Hyatt is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
CatBird - This cocktail bar specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar.
Little Daisy - This restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Monarch - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Kessaku - This sushi bar specializes in sushi and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Thompson Dallas, by Hyatt is listed in the 2021 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 75 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • CatBird
  • Kessaku
  • Little Daisy
  • Monarch

Things to do

  • 24-hour pool access
  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • High chair
  • In-room crib
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 14,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 49 floors
  • Ballroom
  • Built in 1964
  • Reception hall
  • Renovated entire property - September 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.80 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 to 75 per person
  • Self parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 65 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from March 01 to October 31
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

THOMPSON DALLAS
Thompson Dallas by Hyatt
Thompson Dallas part of Hyatt
Thompson Dallas, by Hyatt Hotel
Thompson Dallas, by Hyatt Dallas
Thompson Dallas, by Hyatt Hotel Dallas

Thompson Dallas, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 349 out of 475 reviews
Rating 8 - Good. 58 out of 475 reviews
Rating 6 - Okay. 29 out of 475 reviews
Rating 4 - Poor. 22 out of 475 reviews
Rating 2 - Terrible. 17 out of 475 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Rocherre

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
For this to be a 5-star hotel, they fell short in some areas. The shower and bed hair random hair strands. The shower wasn't fully clean. The floors in the bathroom were also very dirty. They charge a daily hotel fee. The lobby was beautiful. Walking distance to restaurants.
Stayed 3 nights in Jun 2025

4/10 Poor

Ruslan

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We expected much more from an expensive 5-star hotel. Instead, we got a small room with a broken coffee machine, vents blowing directly onto the bed, hidden charges everywhere, and unresponsive, indifferent staff. Really disappointed—especially coming from Hyatt.
Stayed 6 nights in Jul 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The stay was awful for the price of this hotel the place just felt dirty in general. However the real issue is the general area around this hotel it is loud they provide ear plugs but they do nothing. I didn’t sleep at all and we just left as soon as we could. The area around this hotel is constant car racing street take over and the occasional gunshot.
Stayed 1 night in Jul 2025

10/10 Excellent

Birinder

Stayed 2 nights in Jun 2025

6/10 Okay

Lucy

Disliked: Amenities
Not clean not many amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the night of our wedding. The staff couldn’t have made the check in more seamless and convenient and relaxing after our big day.
Stayed 1 night in Jun 2025

6/10 Okay

Anton, MANSFIELD

Business traveler
Liked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Annalea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I stayed here for our honeymoon and we were met with so much respect, care and love from every member of the staff. Jade was especially helpful at the front desk, and made our stay seamless. The valet professionals were very kind and welcoming. The food was delicious, the pool was clean and nice, the room was comfortable and unique. We just had the best time! Thank you x 10000000 !! We will be back :)
Stayed 1 night in Jun 2025

4/10 Poor

Kardney

Stayed 3 nights in Jun 2025

6/10 Okay

Jesus

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything but the bed was great. Guarantee there were bed bugs. Woke up every day with new bites on my body/face. Didn’t even think about it til the last night what was likely happening. That part was a bummer since I liked the property and amenities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Oscar, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered a convenient location for our stay, and the staff demonstrated a high level of courtesy and professionalism, particularly the valet and room service teams. The valets were not only friendly but also provided helpful local recommendations. Room service was consistently prompt, discreet, and accommodating. While dining options were excellent in quality, the selection was somewhat limited. The property itself, however, appears to be in need of renovation. In our room, we observed visible mold in the bathroom and exposed floor cracks along the wall. Additionally, slippers were not available due to a reported shortage, which was disappointing given the floor’s lack of cleanliness. The pool area also showed signs of wear and would benefit from modernization—especially when compared to more contemporary offerings such as the Swexan. On a positive note, the gym exceeded expectations in both size and equipment variety. Overall, the hotel remains competitive among the area’s premier properties, but it does not currently meet five-star standards.
Shower area. The lack of ventilation likely contributed to this.
Stayed 5 nights in May 2025

10/10 Excellent

Quentin

Stayed 1 night in May 2025

10/10 Excellent

Korinne

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Eric, Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Excellent and beautiful hotel, unfortunately terrible location in the center of Dallas with too much congestion, slow valets, noise at night and too many vagrants. I do love the chain however I will continue to stay at Thompson properties.
Stayed 2 nights in May 2025

10/10 Excellent

Matthew, SIOUX FALLS

Stayed 2 nights in May 2025

10/10 Excellent

Guadalupe Galvan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality! Great restaurants
Stayed 3 nights in May 2025

10/10 Excellent

Michael, Jupiter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 3 nights in May 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and quiet. Staff is very friendly and professional.
Stayed 3 nights in May 2025

10/10 Excellent

Jean claude

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinning options and lounge bar
Stayed 1 night in May 2025

10/10 Excellent

Justine

Stayed 1 night in Apr 2025

10/10 Excellent

Brooke

Stayed 1 night in Apr 2025