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TRU By Hilton Allen Dallas

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRU By Hilton Allen Dallas

Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Point of interest
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1553 N Central Expressway, Allen, TX, 75013
  • Texas Legends Gun Range
    4 min walk
  • Allen Premium Outlets
    18 min walk
  • Eagle Stadium
    3 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    38 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hyatt Place Dallas/Allen

Pool
Breakfast included
Pet friendly
Parking included
4.7 out of 5, Exceptional, (1003)
The price is $161
per night
$182 total
includes taxes & fees
Dec 7 - Dec 8
Hyatt Place Dallas/Allen

About this property

TRU By Hilton Allen Dallas

Allen hotel close to Allen Premium Outlets
Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Housekeeping is available on request.
TRU By Hilton Allen Dallas offers 95 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch flat-screen televisions come with premium digital channels and Netflix.

This Allen hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

TRU By Hilton Allen Dallas features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary supervised childcare, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

TRU By Hilton Allen Dallas is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free supervised activities for children
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 165 lbs per pet)
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU By Hilton Allen Dallas Hotel
TRU By Hilton Allen Dallas Allen
TRU By Hilton Allen Dallas Hotel Allen

TRU By Hilton Allen Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 449 out of 619 reviews" "
Rating 8 - Good. 106 out of 619 reviews" "
Rating 6 - Okay. 35 out of 619 reviews" "
Rating 4 - Poor. 15 out of 619 reviews" "
Rating 2 - Terrible. 14 out of 619 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean hotel. Cracker Barrel next door which would be easy to walk to.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura V, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and the staff was great, you have a lot of restaurants, mall, fwy so close to it, room was clean, a/c worked great and the breakfast was the regular stuff you get but good
Stayed 2 nights in Aug 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Veronica, Mobile

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in a convenient location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay and the staff were amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean lobby and rooms. Staff was friendly. Perfect place for an overnight.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a person that needs a wheelchair this place was spacious and easy to be around the room and building.
Stayed 2 nights in Jul 2024

8/10 Good

Caitlin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros and Cons
The hotel super nice and clean. The staff were very friendly. I stayed here because I was taking a big exam nearby, as I'm sure most of the hotel's guests were at the time. Though I didn't tell them why I was staying, the man who checked me in gave me a complimentary "study snack" and wished me good luck. It was such a nice surprise that the hotel went to the effort to find out what was going on and personalized the experience for us guests even just a little. The breakfast was decent for a hotel breakfast. Lost of options: eggs and breakfast meats, oatmeal, yogurt, a variety of breads, pancakes, and fruit. I loved the pool. It was super clean! It's pretty small and right next to the parking lot, but it's amazing if you get it to yourself. The soap in the rooms is a nice lemon scent, which I enjoyed. There's a little nightlight in the bathroom, which I think is such a nice touch. The room was comfortable. It wasn't perfect. It's right on hwy 75, and the traffic stays noisy all night. The fire alarm in the room flashed brightly every few seconds, which I found annoying at night, but it didn't interrupt my sleep. My door's deadbolt did not work, which makes me nervous (although it doesn't seem unsafe in the hotel generally). There is complimentary coffee 24/7, which would be great, except it tastes like cardboard. Overall, I had a good experience. I would recommend it if you're staying in the area unless you are super sensitive to highway noise.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best bang for your buck around way better that some hotels in the area for doble the price
Stayed 5 nights in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall easy to navigate to. Close to everything. Kind staff. Only issue was the AC is loud.
Stayed 2 nights in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room doesn’t come with a microwave or storage for clothing
Stayed 5 nights in Jul 2024

8/10 Good

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff . I will be back again.
Stayed 1 night in Jul 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily accessible and clean
The hotel was easily accessible on the side of the Hwy, but the trade-off for that is road noise at night. The room was very clean and up to date. The lobby was filled with things like a pool table, board games for the kids to play with. They had lots of fun at the outdoor pool. Location was very close to the outlet malls. For the price the hotel was great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Clay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very helpful. Its just a little loud from the freeway. The breakfast had tons of options and was very clean. The pool was also very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Fabian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Latitia

Stayed 1 night in Jul 2024

10/10 Excellent

Latitia

Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Stayed 1 night in Jun 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give us a minute
The overall stay was great! Only thing that was annoying was at 10:30 room service was knocking to see when we were checking out. Then about 10:55 front desk calls to check on us and see when we were checking out, but made a point to say that checkout time was noon. If at noon, we haven’t made it to the front desk, then you might want to check on us. Other than that, the stay was nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024