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TRU By Hilton Allen Dallas

2.5 star property

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Photo gallery for TRU By Hilton Allen Dallas

Lobby
Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi
Game room
Point of interest
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Air conditioning
  • Parking included
$87
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
1553 N Central Expressway, Allen, TX, 75013
  • Allen Premium Outlets
    ‪17 min walk‬
  • Eagle Stadium
    ‪18 min walk‬
  • Allen Event Center
    ‪2 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

9.4 out of 10
Exceptional
(83 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

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About this property

TRU By Hilton Allen Dallas

Allen hotel close to Allen Premium Outlets
Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Housekeeping is available on request.
TRU By Hilton Allen Dallas offers 95 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch flat-screen televisions come with premium digital channels and Netflix.

This Allen hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

TRU By Hilton Allen Dallas features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary supervised childcare, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

TRU By Hilton Allen Dallas is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free supervised activities for children
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 165 lbs per pet)
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU By Hilton Allen Dallas Hotel
TRU By Hilton Allen Dallas Allen
TRU By Hilton Allen Dallas Hotel Allen

TRU By Hilton Allen Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 568 out of 776 reviews
Rating 8 - Good. 128 out of 776 reviews
Rating 6 - Okay. 43 out of 776 reviews
Rating 4 - Poor. 20 out of 776 reviews
Rating 2 - Terrible. 17 out of 776 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

corby

Nice
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel. It’s right on the 75 access road, so depending on what time of day you are leaving you may be waiting a bit to turn The room was smaller than normal and really no closet. Breakfast was pretty good. I would stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing place I love everything very nice and clean!!
Stayed 1 night in May 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a king bed room and it was on the small side. The room itself was very clean. Bed was comfty, tv was large. The bathroom was very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Mallori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. Front desk was exceptionally friendly and welcoming. Location was convenient and felt safe. Store and restaurants nearby.
Stayed 1 night in May 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Cute and fun lobby. Good breakfast. Good gym. Comfy bed.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Good location, staff is friendly and rooms are clean
Stayed 3 nights in May 2025

10/10 Excellent

Cindy

Stayed 2 nights in May 2025

10/10 Excellent

Byria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing .. the staff was so friendly
Stayed 2 nights in May 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very modern. No extras there very minimal. Our problem was check in. We told the girl we did not want a room in the front of hotel. Its faces the freeway and very noisy she told us she did not have one ready and we need to come back in 1 1/2 hr. She gave us a key to a room to come back later. We came back and she gave us a key to a room on the freeway again!!!! She had to change it once more.
Stayed 1 night in May 2025

8/10 Good

BRENDA

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Review

We like the hotel except for the road noise.
Stayed 2 nights in May 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and friendly place
Stayed 2 nights in May 2025

10/10 Excellent

cora, Galveston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crackerbarrel and Walmart within easy walking distance
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly, convenient

Front desk staff was excellent, quick to remedy cold coffee and a shampoo bottle that didnt have the stopper removed. Only wish the pool was heated, it was 80 outside but the pool was too cold to enjoy a swim! Otherwise clean hotel, felt safe, loved how close it is to the cracker barrel and walmart. Would stay here again if I need to go back to the area.
Stayed 1 night in May 2025

10/10 Excellent

Bruce, Mount Dora

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lower cost hotel. I would definitely stay here again. Super friendly and professional staff.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service

Enjoyable but Average

Overall it was an enjoyable but average stay. The staff were all very friendly and helpful. The lobby was active, and was mostly full of lively guests having fun any time I walked through. The gym equipment was nice. I didn't get an opportunity to use the pool. I stayed in room 318 overlooking the Hwy. I enjoyed my room for the most part. It was a peaceful and quiet room, other than the sound of hwy traffic which didn't bother me but might bother some guests. I was not super impressed with the cleanliness of my room. More training should be done with housekeeping because there was hair along the floorboards which was not mine and water spots on the bathroom floor which could have been left behind from the last shower. Nothing terrible, but small details make it evident when corners are cut during cleaning. Proper training would help. The bed in that room did not offer the most comfortable night's sleep. For me, the mattress was lumpy and uneven. Also, there were 4 pillows on the bed, all of them were very soft. It would have been nice to have a choice of a firmer pillow on the bed. And I was often cold at night, even with the AC 'off". I would have liked a thicker comforter and not just a thin blanket with a sheet. Finally, a coffee maker in the room for guests, like me, who do not want to have to go downstairs, first thing in the morning for a cup of coffee. A coffee maker in each room is a simple convenience to offer your guests.
Stayed 3 nights in Apr 2025

8/10 Good

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Benjamin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled unclean, the air conditioner made a rattling nose while running, The bathroom was not cleaned and left with a used towel
Stayed 1 night in Apr 2025

10/10 Excellent

Ameenah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely review, but I felt compelled to after this stay. This was by far the best experience and stay I've had in a very long time! From check in to check out, it was a stellar experience. The room was exceptionally clean. The bed was so comfortable and the breakfast was actually good haha. The staff was nice, professional and pleasant. This was just all around a really great stay and I will definitely keep this as my go to when im in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard, Brainerd

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, service and location and price.
Stayed 2 nights in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort

Good Stay

Very nice stay. The room was smaller than I anticipated, but it served my needs well while my house was being sold. The breakfasts were very good. Would be better if there was a microwave in the room, but using the one in the lobby worked fine. Overall nice property.
Stayed 2 nights in Apr 2025