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The Addison Hotel, SureStay Collection by Best Western

2.5 star property

Choose dates to view prices

Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Lobby
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • 24/7 front desk
$71
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
4505 Beltway Dr, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪15 min walk‬
  • Place, Village on the Parkway
    ‪18 min walk‬
  • Place, Bowlmor Dallas
    ‪3 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.2 out of 10
Good
(19 reviews)
  • 239 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(41 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(51 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 239 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

9.4 out of 10
Exceptional
(3 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Bathtub

  • Sleeps 4

Mobility Accessible Double Room with Roll in Shower

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Deluxe 1 King Bed and Sofabed Room Communication Accessible Walk in Shower-Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Walk in Shower, Microwave and Refrigerator

  • Sleeps 2

1 Double Bed, Non-Smoking, Microwave and Refrigerator, Bathtub

  • Sleeps 2

1 King Bed, Non-Smoking, Walk in Shower, Microwave and Refrigerator, Sofabed

  • Sleeps 4

Deluxe 1 King Bed Room Communication Accessible Walk in Shower-Non Smoking

  • Sleeps 2

Deluxe King Room with Walk-in Shower-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking, Deluxe Room, Walk in Shower

  • Sleeps 4

1 King Bed, Non-Smoking, Deluxe Room, Sofabed, Walk in Shower

  • Sleeps 4

Deluxe 2 Double Bed Room Communication Accessible Walk in Shower-Non Smoking

  • Sleeps 4

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About this property

The Addison Hotel, SureStay Collection by Best Western

Addison hotel close to Galleria Dallas
An outdoor pool, a seasonal outdoor pool, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a picnic area, and a TV in a common area are onsite. Weekly housekeeping is available.
The Addison Hotel, SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and hair dryers. 48-inch LCD televisions come with cable channels.

This Addison hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a vending machine, and a picnic area. Onsite uncovered self parking is complimentary.

The Addison Hotel, SureStay Collection by Best Western is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

The Addison Hotel, SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 481 out of 1027 reviews
Rating 8 - Good. 224 out of 1027 reviews
Rating 6 - Okay. 148 out of 1027 reviews
Rating 4 - Poor. 80 out of 1027 reviews
Rating 2 - Terrible. 94 out of 1027 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

azoz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I never got my deposit back
Stayed 1 night in Aug 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Roddy

Stayed 1 night in Jul 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sam

Stayed 2 nights in Aug 2025

10/10 Excellent

Chaterly Gonzalez

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the facilities, the staff was friendly and the room comfortable
Stayed 3 nights in Jul 2025

4/10 Poor

Annette

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Wrong information on reservations

Well the reservation was not what the description says I was Charged with a high deposit and I reserved With a card they did not accept. Without any notice of these issues I was Forced to have my someone else pay it. These things are important to mention like $100 deposit and no cash accepted along with all debit cards not accepted.
Stayed 1 night in Jul 2025

8/10 Good

Cody

Traveled with partner
Liked: Cleanliness, staff & service
Definitely worth the upgrade to “deluxe” room. 4th floor room that’s newly renovated. Room did not have a fridge. Would stay again for price and location
Stayed 1 night in Jul 2025

4/10 Poor

Barbara

Business traveler
Disliked: Amenities
The breakfast was the best thing - they need to desperately update the hallways n air freshener
Stayed 1 night in Jul 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They could have better options for the snacks, and the cokes could be colder. Other than that, everything was great and the bed was comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Jose, San Marcos

That hotel are seen ok. It’s has no small refrigerator, breakfast seem ok, the room seem old and it’s not bad. Not the best.
Stayed 2 nights in Jul 2025

2/10 Terrible

Somidinla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Richard

Traveled with family
Disliked: Amenities
Room has a were towel smell but still was able to sleep through it. We got there late and left early so it was tolerable.
Stayed 1 night in Jul 2025

10/10 Excellent

Boon

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good price, worked well for our traveling guest. Comfortable, clean, easy access to the main strip for restaurants and events. Slightly hidden.
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Andy Soohwan

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
First of all, for the price it's great. However, it was hassle to get re-keyed everyday because key looks like it resets after 1 time use or each day. Also, found a big roach in front of my door.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Amenities
This hotel was well-priced and clean. I can't comment on the breakfast, because we had an early flight. The hotel is only 21 minutes to DFW and a great deal for the accommodations. I highly recommend.
Stayed 1 night in Jul 2025

8/10 Good

Mohammad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smiling faces in the reception.
Stayed 3 nights in Jul 2025

8/10 Good

Enrique

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good prices and very quiet but need it upgrade rusty lamp and few power outlets in the room. If take that recommendation will be better, in fact good hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Twana

Traveled with group
Liked: Room comfort

Needs work

There was a leak in our room, not enough towels, the pool didn't have enough chlorine in it, not enough coffee in the room
Stayed 1 night in Jul 2025

8/10 Good

C Kristy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No way Jose on early check out request

It was OK overall. If you’re not gonna spend a lot of time at the hotel, it’s fine for sleeping purposes. The bed was not that comfortable. I was disappointed that the pool was not in service, especially during the summer! The staff were friendly, however, when I asked for a slight change in my accommodation, they were unwilling to budge. I had asked for one night to be comped to me as I was checking out early and the third-party booking through hotels.com said I had to check with the hotel, the hotel was not willing to listen to any part of my reason for checking out early and did not offer any assistance. While I would probably stay there again in the future because it was mediocre comfortable I would have a hard time, not forgetting that they were so unreasonable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Miguel

Stayed 4 nights in Jul 2025

6/10 Okay

Amanda

Liked: Staff & service, amenities
I’ve now stayed here 3 times, again my room didn’t have a refridgerator, despite that being named in the room booking. My room this time was by the pool and felt damp. The hallway also seemed to have some damp issues - which could be due the the heavy rain we’ve had or humidity. I will most likely stay somewhere else next time I’m in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Roddy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Atif

Stayed 1 night in Jul 2025