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The Addison Hotel, SureStay Collection by Best Western

2.5 star property

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Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Lobby
Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed) | 1 bedroom, desk, laptop workspace, blackout drapes
Reception
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$71
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
4505 Beltway Dr, Addison, TX, 75001
  • Addison Circle Park
    ‪15 min walk‬
  • Village on the Parkway
    ‪18 min walk‬
  • Galleria Dallas
    ‪3 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.4 out of 10
Good
(18 reviews)
  • 239 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(48 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(40 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed) | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower) | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed) | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower) | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 239 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

9.4 out of 10
Exceptional
(3 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Addison Hotel, SureStay Collection by Best Western

Addison hotel close to Galleria Dallas
An outdoor pool, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a TV in a common area, and ATM/banking services are onsite. Weekly housekeeping is available.
The Addison Hotel, SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and hair dryers. 48-inch LCD televisions come with cable channels.

This Addison hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a vending machine, and a picnic area. Onsite uncovered self parking is complimentary.

The Addison Hotel, SureStay Collection by Best Western is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

The Addison Hotel, SureStay Collection by Best Western Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 453 out of 960 reviews
Rating 8 - Good. 207 out of 960 reviews
Rating 6 - Okay. 144 out of 960 reviews
Rating 4 - Poor. 71 out of 960 reviews
Rating 2 - Terrible. 85 out of 960 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Debra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was clean and l slept good. Breakfast was wonderful.
Stayed 1 night in May 2025

2/10 Terrible

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
Be aware of charges on your card after you’ve left. Had a situation with a double charge for “incidentals”
Stayed 3 nights in May 2025

6/10 Okay

Quin

Stayed 3 nights in May 2025

8/10 Good

Carrie

Stayed 1 night in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Property was close to a lot of restaurants, approximately 20 minutes from downtown Dallas. Place was relatively clean, Breakfast was good and staff was very friendly
Stayed 3 nights in May 2025

10/10 Excellent

Cassandra

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
My preferred choice for Business travel.
Stayed 1 night in May 2025

2/10 Terrible

Chris

Traveled with family

No, dont stay here.

Garbage. Repeated breakfast on Friday/Saturday. No breakfast protein. Staff was rude and hostile.
Stayed 3 nights in May 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant
Stayed 2 nights in May 2025

10/10 Excellent

Everett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and very affordable

Great hotel. Breakfast was hot and had plenty of choices. Star was friendly and the hotel room was super clean and comfortable. Would definitely stay there again.
Stayed 1 night in May 2025

2/10 Terrible

Jeremy

Traveled with group
Booked through Expedia adult child. Did not notice the restriction about needing to be 21+ to check in. Since my child did not meet the requirement I contacted the hotel and discussed this. I was instructed by the staff to reach out to Expedia to ask for a refund and when the hotel gets contacted by Expedia they would honor it. However, after I followed these steps the hotel informed Expedia that they could not refund due to my son staying at the hotel currently. I appreciate the fact that we did not notice the restriction on age when making the reservation, but to tell Expedia that a refund isn't possible for this reason is dishonest and would violate the very policy that kept my son from checking in at all.
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location. Nice staff!
Stayed 5 nights in May 2025

10/10 Excellent

David Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very accommodating, ungraded at no extra cost, breakfast superb, staff excellent highly recommended AAAAA
Stayed 14 nights in May 2025

10/10 Excellent

Asif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, just shower place is too small
Stayed 1 night in May 2025

10/10 Excellent

Tochukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dann

Stayed 4 nights in Apr 2025

10/10 Excellent

Xuemin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

jungmin

Stayed 1 night in May 2025

2/10 Terrible

Terrie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The place smelled horrible and there was a cracks in the bathroom that when the person above took a shower it leaked into my shower. Very unacceptable.
Stayed 1 night in May 2025

6/10 Okay

Yana

Business traveler
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Mary N

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet remodeling no gridge or microwave

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry clean, friendly staff.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Staff & service

What..a...place...

After staying here I just couldn't wait to leave a review so I could tell everyone how TERRIBLE this place is. The whole second floor smelt just like weed the entire time. The area is sketchy. The walls are dingy. There were guests that weren't controlling their pets and they were barking all night and day. There was one elevator for the entire place so it didn't matter where you parked, you still had to walk back to the elevator and then all the way to your room. The elevator felt as if it was going to free fall at any moment and opened the doors before it was completely stopped and settled. Granted this hotel was cheap and now I know why. This place heavily manipulated their photos online to make it seem better and probably paid to have people rate it so high. This hotel should NOT be rated an 8.0.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 5 nights in Apr 2025

4/10 Poor

Phil

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Hair in the bed that was not ours. Cockroaches in the rooms were prevalent and came out of lights, from under furniture, etc. Musty smell in the hall when getting off elevator. Breakfast was good, but limited. Beds were uncomfortable and pillows absolutely are worn out and need upgrading. If the options presents itself again, I'll absolutely pass.....
Stayed 3 nights in May 2025

6/10 Okay

Mildred

Liked: Cleanliness, staff & service
We had an issue with the first room we were given, but the clerk was very helpful and moved us to a room on a quite floor.
Stayed 1 night in Apr 2025